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Barrett Distribution Centers
15 Freedom Way
Franklin, MA 02038
508-553-8800
Barrett Executive Leadership
Chris Pircio
Chief Financial Officer
Chris Pircio is Barrett Distribution Center’s Chief Financial Officer and is responsible for Finance, Data Analytics, Technology, Engineering, and other central services within the organization.
Chris has held executive leadership positions in finance and operations in both publicly-traded and privately-owned companies for over 20 years. He came to Barrett in 2020 and brings a unique blend of large and mid-sized company experience to help Barrett evolve best practices and scale a growing business.
Prior to joining Barrett, Chris served and CFO and COO of multiple global and national organizations in the media and logistics industries, the majority of that being for the New York Times Company where he was responsible for finance and operations for their New England Media Group, comprised of The Boston Globe, Worcester Telegram and Gazette and several other subsidiaries.
Chris holds a Bachelor’s Degree in Business from the University of Massachusetts
Scott Hothem
SVP, Customer 91国产
Scott Hothem is Senior Vice President, Customer 91国产 at Barrett Distribution Centers, where he is responsible for sales, marketing, and strategic partnership development.
Scott has held executive leadership positions with global, national and regional logistics companies for over 24 years. His areas of expertise include sales, marketing & partnership development, operations management, third party logistics, transportation management, strategic planning and technology implementations to companies in the food, beverage, retail and consumer electronics industries.
Prior to joining Barrett, Scott served as Executive Director, Sales for Matson Logistics, where he developed, sold and implemented integrated supply chain programs. Prior to Matson Logistics, Scott was the President of Pacific American Services (PACAM) which was acquired by Matson.
Scott holds a B.S. from Springfield College.
Related Content
Franklin, Mass., Jan. 23, 2025 — Barrett Distribution Centers , a leader in third-party logistics (3PL) leader for over 82 years, is proud to announce its partnership with MISSION , a performance lifestyle brand. “Following a thorough search and review process, we selected Barrett based on their ability to provide a scalable, dependable and competitive Omni-Channel Warehouse and Managed Transportation Services solution,” said Lisa Lehan , COO of MISSION. “Their strategic location offers the foundation necessary to support our forecasted growth through D2C and B2B channels, making them the ideal partner for our next growth phase.” MISSION is dedicated to prioritizing comfort by providing a high level of cool in every environment, whether indoors or outdoors. As a performance lifestyle brand, MISSION focuses on innovative design to ensure that extreme heat and discomfort do not interfere with work, play, or daily experiences. The brand integrates heat health™, comfort, and performance into its offerings to facilitate peak performance during a variety of physical activities. MISSION’s journey is defined by action and a strong commitment to comfort and success. The brand prioritizes innovative cooling products that can be utilized across various activities. MISSION strives to achieve health and wellness goals through continual innovation, creating solutions that empower individuals to enhance their performance without allowing heat to hinder their efforts. “It’s a pleasure to reconnect with a fun, innovative and growing brand like MISSION,” said Mark Healy , VP of Customer 91国产 at Barrett. “I’m proud to call Lisa Lehan, MISSION’s COO, a friend, and the entire Barrett team is excited and honored to support the next phase of MISSION’s growth.” Barrett is set to launch the MISSION operation from the Memphis region , home to its robust network of high-growth apparel brands and robotics-driven pick solutions. About MISSION Founded in 2009 by a group of world-class athletes and heat safety experts, MISSION is the leader in head-to-toe cooling and heat-relief product innovations that enhance performance and safety for anyone who works, plays, or lives in the heat. MISSION's goals extend far beyond providing comfort; they aim to revolutionize health, wellness, productivity, and performance in the face of heat challenges. MISSION is distributed nationwide in over 25,000 retail stores and online, leading the market with patented and proprietary technologies. MISSION is the founding partner of the National Heat Safety Coalition, a nonprofit organization dedicated to improving safety and performance in high-temperature environments for workers in the United States. Along with scientists, researchers, and industry leaders, the Coalition collaborates with public and private partners to set guidelines and raise awareness about heat safety standards. For more information, visit mission.com and follow us on Instagram @mission. About Barrett Distribution Centers Since 1941, Barrett has provided customized third-party logistics (3PL), direct-to-consumer (DTC) eCommerce fulfillment, omnichannel distribution, managed transportation solutions, and retail compliance for clients across all industries, with a focus on apparel & footwear, health & beauty, consumer packaged goods (CPG) and education. Barrett continues to be a leading 3rd party logistics provider in North America, known for superior execution, customer engagement, and direct access to senior leadership decision-makers. As a member of Inc.'s fastest-growing companies list 15 times, Barrett is big enough to do the job and still small enough to care about your business deeply. eCommerce brands interested in a new 3PL partnership may contact Barrett directly here . Official Release Here
Industry Challenge In today’s logistics landscape, companies face hurdles such as fluctuating customer demand, rising costs due to inflation, and supply chain disruptions. To stay competitive, logistics providers must prioritize cost reduction and service quality. This entails adopting modern tools to offer customers greater visibility into their operations and associated costs. By leveraging analytics and enhancing transparency, companies can improve efficiency, streamline processes, and deliver exceptional customer experiences. Barrett Specific Challenges Barrett, committed to customer satisfaction and operational excellence, encountered significant challenges: Customer Satisfaction : Customers demanded frequent and accurate visibility into supply chain operations, affecting our Net Promoter Score (NPS) and trust. Poor Visibility : Inadequate visibility across the supply chain caused delays and eroded customer trust, hindering proactive decision-making. Metric Visibility and Transparency : Limited visibility and manual metric calculations hindered meaningful insights and continuous improvement. Customer Communication/Working Relationship : Numerous inquiries strained resources, necessitating streamlined touchpoints and proactive communication. Feedback from clients underscored the urgency to revamp reporting and analytics for improved transparency and alignment with customer expectations. Solution: Modernizing Data Stack and Analytics Strategy To address these challenges, Barrett revamped its data stack and analytics strategy: Snowflake Implementation : Consolidating data into one platform improved visibility and decision-making speed across the supply chain. Tableau Cloud Partnership : Leveraging Tableau's embedded analytics product and APIs enabled seamless integration of dashboards into the customer-facing portal, providing real-time insights. Driving Value for Our Business and Our Customers Transparent Cost Breakdown : By providing customers with transparent cost breakdowns, Barrett enabled informed pricing decisions tailored to different channels and partners. Streamlined Communication: Improved visibility and collaboration streamlined business planning and cost forecasting, enhancing decision-making and alignment. Elevated Customer Experience: Self-service capabilities and responsive inquiries improved NPS scores, enriching overall customer experience. Revenue Growth : Enhanced offerings led to a 13% increase in close rate, equating to an estimated $20M to $30M in new business annually. Prevention of Missed Opportunities: Prior deficiencies in reporting tools and visibility potentially cost $75M annually. Feedback from prospects highlighted areas of improvement, emphasizing the importance of customer-focused metrics. By addressing these challenges and leveraging modern technologies, Barrett not only enhanced its own operations but also empowered its customers to thrive in a dynamic logistics landscape. About Barrett Distribution Centers At Barrett, we solve challenges and build solutions that drive transparency, efficiency, and customer satisfaction. If you'd like to streamline your supply chain or elevate your customer experience, c ontact us today for a complimentary supply chain consultation with a seasoned 3PL expert.
FRANKLIN, Mass., Jan. 23, 2025 /PRNewswire/ -- Lubify , a startup revolutionizing the sexual wellness industry, has selected Barrett Distribution Centers as its third-party logistics (3PL) provider. This partnership represents a pivotal step in Lubify's mission to redefine intimate wellness with its flagship product, Luxe Lube—a luxury intimate lubricant designed to elevate women's experiences. "It was important to find a long-term 3PL partner who shared our passion for innovation and growth," said Orla Maguire , founder of Lubify. "Barrett stood out with its strong distribution network, scalability and proven success with direct-to-consumer (D2C) brands. Their professionalism and impressive onsite team made this decision easy." Luxe Lube is a silicone-based lubricant crafted with vitamin E, hyaluronic acid, silicone, and squalene, chosen for its hydrating, nourishing and long-lasting properties. The formula is enriched with delicate notes of neroli and cedarwood oils, creating a sensorial experience that redefines intimacy. Lubify has elevated the category with Luxe Lube's gold airless pump tube. Inspired by Hermès elegance, this packaging reflects Lubify's commitment to sophistication and functionality. "We're proud to welcome Lubify to the Barrett family," said Harrison Smith , Director of Pricing at Barrett. "Our expertise in scaling startups aligns perfectly with their goals. We're excited to help bring Luxe Lube to women nationwide." Luxe Lube will launch on Feb. 1, 2025, from Barrett's New Jersey region , a hub for high-growth D2C brands. Lubify also plans to expand its product line with additional premium offerings, continuing its mission to blend indulgence with self-care. About Lubify Founded by Orla Maguire, Lubify is the first luxury sexual wellness brand for women. Its debut product, Luxe Lube, is a high-quality feminine lubricant designed to provide a sophisticated, indulgent experience. Made in the USA, Lubify products are vegan, cruelty-free, and Sephora Clean List-compliant. Orla brings her expertise as a beauty industry leader and certified intimacy coach to revolutionize sexual wellness. Through Lubify, she empowers women to elevate their intimacy and self-care routines with premium products tailored to their needs. About Barrett Distribution Centers Since 1941, Barrett has provided customized third-party logistics (3PL), direct-to-consumer (DTC) eCommerce fulfillment, omnichannel distribution, managed transportation solutions, and retail compliance for clients across all industries, with a focus on apparel & footwear, health & beauty, consumer packaged goods (CPG) and education. Barrett continues to be a leading 3rd party logistics provider in North America, known for superior execution, customer engagement, and direct access to senior leadership decision-makers. As a member of Inc.'s fastest-growing companies list 15 times, Barrett is big enough to do the job and still small enough to care about your business deeply. eCommerce brands interested in a new 3PL partnership may contact Barrett directly here . Official PR Newswire Release Here
Are fulfillment errors holding back your e-commerce growth? Are your warehouses positioned to cut down on shipping times and costs? Is your fulfillment strategy scalable enough for business growth and seasonal demand? Are you creating a fulfillment experience that drives repeat purchases and customer loyalty? If these questions make you question your current approach, it’s time to rethink your fulfillment strategy. This blog will guide you through the key elements of a successful fulfillment strategy and how to overcome common obstacles to ensure sustainable growth. 馃搱 Order Volume: Scaling for Growth Order volume is one of the most critical factors to consider when designing your fulfillment strategy. For businesses with smaller volumes, manual processes or in-house fulfillment might suffice. However, as your business grows, increased order volumes can quickly overwhelm your existing systems. Scaling for higher order volumes often requires additional resources such as automation and skilled labor. Automation tools like warehouse robots or conveyor systems can improve efficiency and reduce bottlenecks. At Barrett, we invest in technology , so you don’t have to. Our facilities are equipped with drones and Autonomous Mobile Robots (AMRs), providing the scalability and flexibility needed to meet increasing demands. Customers can experience faster shipping times and a more seamless shopping experience. 鈴� Speed and Accuracy: The Cornerstones of Customer Loyalty Fast delivery is no longer optional. It is the new standard that customers today expect and demand. However, speed without accuracy can lead to mistakes that erode trust and loyalty. Fulfillment strategies prioritizing speed and accuracy are essential for reducing errors, minimizing returns and fostering long-term customer relationships. To achieve this balance, consider adopting advanced order management systems that streamline the picking and packing. At Barrett, we use License Plate (LP) accuracy, barcode scanning and real-time inventory tracking to ensure orders are fulfilled accurately and efficiently. 馃搷 Warehouse Location: Optimizing for Efficiency The proximity of your warehouses to your customers can significantly impact shipping times and costs. Strategically located warehouses reduce transit times and help meet customers' expectations for fast delivery. A network of distribution centers in key regions allows you to ship products from locations closer to your customers, lowering shipping costs and improving delivery speeds. Partnering with a 3PL like Barrett, with established facilities nationwide, can help you expand your geographic reach without needing heavy capital investment in real estate. 鉁� Scalability: Planning for the Future Your fulfillment strategy should be designed to grow with your business. A flexible and scalable approach ensures that you can adapt to seasonal fluctuations, new product launches and increased order volumes as your business evolves. For example, outsourcing fulfillment to a 3PL provider can provide the infrastructure and expertise needed to scale up quickly during busy seasons like the holidays without overextending your internal resources. A scalable solution lets you focus on core business activities like marketing and product development. Insider tip: Some 3PL providers take on new clients without considering whether they can handle the volume over time. At Barrett, we’re committed to long-term partnerships, growing with you every step of the way. 馃摝 Customer Experience: The Final Touch Fulfillment is not just about getting products to customers—it’s about creating a memorable experience. Details like easy returns, eco-friendly packaging and personalized touches can leave a lasting impression and build customer loyalty. Personalized fulfillment can include branded packaging, handwritten thank-you notes or special offers can enhance the unboxing experience and encourage repeat purchases. Similarly, a smooth and hassle-free return process shows customers that their satisfaction is a priority, further strengthening their trust in your brand. Ready to Build Your Fulfillment Strategy? With over 80 years of expertise, Barrett Distribution delivers personalized, scalable 3PL solutions tailored to your unique needs. From advanced technology to strategically located warehouses, we equip your business with the tools and expertise to streamline operations and fuel growth. Let’s build your winning fulfillment strategy today. Contact us today to connect with a Barrett 3PL expert for a complimentary supply chain consultation.
