We all know the holidays are the Super Bowl for e-commerce brands. You've been juggling everything from managing orders and tracking inventory to running operations smoothly. The heat is on (cue the mic). Here's the good news: there's still time to make a few quick adjustments and closeout 2024 with a boost in sales. Here are four last-minute tips to maximize your e-commerce sales this holiday season:
Before making any big money moves, treat the shopping experience on your e-commerce site as if you were walking into a retail store. For example, why do we (and I mean myself) love shopping at Whole Foods? The shopping experience is organized and fun compared to traditional grocery stores and easy to navigate. Whole Foods brings in billions a year (from me alone) because most consumers don’t mind spending a little extra for convenience.
With this tip in mind, type your store’s URL and explore your website as a first-time walk-in. Use a pair of customer lenses to check on:
Showcasing your bestsellers reduces the customer's overwhelm during the shopping process. Think about how much easier it is to land on a site, and the work is already done for you. There's no need to spend hours researching products when your site can showcase the best sellers. This strategy also avoids abandoned carts. It makes it easier for customers to add items to the cart and follow through to checkout.
However, if you’ve recently started your e-commerce business and don’t have a history of seasonal faves, here’s a few top suggestions:
It’s no secret customers are hunting for the best deals and will always gravitate toward retailers offering a bit extra. Here are some promo ideas to try this season:
Ad campaigns are your holiday MVP. Run multiple ad sets to target different audience segments or pursue separate goals. Here are some tips for effective social media ads:
If you have your customers’ email addresses, you hold one of the most valuable assets in digital marketing. Email is still a powerhouse, delivering an impressive 122% average ROI. Consider sending a newsletter that highlights your holiday promotions and special offers. Keep it simple, visually appealing and direct. Use a strong call to action (CTA) and link directly to your products.
💡Barrett ProTip: Don’t forget to target abandoned cart customers! Platforms like Shopify offer apps to automatically send reminders to customers who left items in their carts. It’s a great way to recover potential sales.
Giveaways are an excellent way to engage your audience, attract new potential customers and increase sales. Create a holiday-themed bundle or offer a selection of limited-time products as a prize. Ask people to participate by following your account, tagging friends in the comments and sharing your post. Once the contest ends, select a random winner and send them the prize. It’s an easy, interactive and effective strategy to create buzz and drive engagement.
It's time to implement these strategies and make the most of the holiday season. Think about which tips best fit your brand and start taking action. Small moves like fine-tuning your ads, sending a well-timed email, or running a fun giveaway can significantly impact your year-end results. Here's to finishing strong and setting yourself up for a great start to 2025!
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