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Amplifying the Voice of the Customer: The Role of Strategic Account Management

Wed, 28 Aug 2024 15:29:12 GMT

Do we hear voices at Barrett Distribution ? Absolutely! Even though the concept of Voice of the Customer (VoC) has been around for almost three decades, it’s surprising how many third-party logistics providers still struggle to execute it effectively.

In logistics, success isn’t just about operational excellence—it’s also about truly understanding and amplifying the Voice of the Customer (VOC). For us at Barrett, VOC is crucial in ensuring we meet and exceed our customers’ expectations. But what exactly is VOC, and how does our dedicated strategic account management team play a vital role in bringing it to life?

Understanding the Voice of the Customer

The Voice of the Customer (VOC) refers to the feedback and insights we gather from our customers about their experiences, needs and expectations. However, it’s more accurate to think of this as the "voices" of the customer. Each customer can have multiple touchpoints and departments—sales, marketing, finance and operations—each with its own priorities and concerns.

Sales and Marketing Teams

Our sales team at Barrett focuses on building lasting partnerships with our clients by deeply understanding their unique needs and challenges. Meanwhile, our marketing team works hard to support our clients' customer-facing initiatives and enhance their brand reputation.

Financial Teams

We know that financial teams are concerned with the costs associated with logistics. Their primary focus is understanding how Barrett can help control or reduce costs while maintaining high service quality. Our finance team works to maintain transparency in pricing, billing accuracy and opportunities for cost savings.

Operational Teams

Our operational counterparts are interested in how Barrett integrates with our clients' broader supply chain. They seek alignment between our services and their internal processes to optimize efficiency and reduce disruptions.

The Role of Strategic Account Management

At Barrett, our strategic account management team is the bridge between our operations and the diverse voices within our customers’ organizations. This role goes beyond just listening—they distill and synthesize these voices into actionable insights that drive fundamental improvements.

Synthesizing Feedback

Our client management team is responsible for taking extensive feedback from various client stakeholders and condensing it into clear, actionable points. This synthesis is crucial for ensuring our operations team can quickly implement changes that align with the customer’s needs.

Facilitating Communication

Effective communication is the cornerstone of strategic account management at Barrett. We make sure that our clients feel heard and understood. By relaying concise customer feedback to our operations team, we enable swift and effective responses, promoting a sense of trust and partnership.

Driving Positive Outcomes

Ultimately, our goal in amplifying VOC is to ensure that our customers see favorable outcomes from their feedback. This could mean improved service levels, cost reductions or enhanced operational efficiency. Our account management team is dedicated to achieving these outcomes, reinforcing our clients' confidence in Barrett.

Conclusion

At Barrett, our strategic account management team is essential for capturing the diverse voices within a customer’s organization and translating them into actionable insights that drive success. By doing so, we ensure that our customers feel heard and see the positive impact of their feedback on the services they receive.

Are you ready to experience the Barrett difference? Contact us now to connect with one of our 3PL experts.

Barrett Distribution: Leading the Way in IT Integration and Security

Thu, 22 Aug 2024 16:09:34 GMT

As a third-party logistics provider with over 80 years of experience in the industry, Barrett Distribution understands that speed and accuracy are crucial. E-commerce brands need their orders picked, packed and shipped to customers within minutes. Barrett meets these demands by offering a wide range of integration options tailored to its client's specific needs.

Barrett's Expertise in Simplifying IT Integration for Clients

Barrett supports everything from traditional, straightforward system integrations like flat files transferred to an SFTP site to more sophisticated solutions such as Electronic Data Interchange (EDI) over AS2 or a value-added network (VAN). However, the real innovation lies in Barrett’s robust stack of REST APIs. These APIs allow clients to programmatically interface with various systems within Barrett, including the Warehouse Management System (WMS) layer, providing a future-ready technology solution.

For tech-savvy clients, this means the possibility of integrating with Barrett’s systems even before operations go live, ensuring a smooth transition and continuous operation. Additionally, Barrett offers quick and effective plug-in solutions for popular platforms like Shopify, WooCommerce, and QuickBooks Online through its partnership with Pipe17. This enables rapid integration, making connecting with Barrett's systems easier for clients using these platforms.

For brands using NetSuite, Barrett's long-standing Oracle SDN partner expertise provides a best-in-class interface. Whether a client uses TrueCommerce, SPS Commerce, or another EDI provider, Barrett can integrate seamlessly, making NetSuite the central hub of operations. This flexibility extends to environments with pre-existing customizations, allowing clients to benefit from Barrett’s solutions without disrupting their current setups.

How Barrett Prioritizes Security and Integrity in a Digital Landscape

As the digital landscape becomes increasingly complex, the security and integrity of client data have never been more critical. Barrett Distribution takes this responsibility seriously by adhering to the NIST Cybersecurity Framework, which guides its technology choices and security posture.

Barrett has established long-term partnerships with industry-leading cybersecurity providers including Okta, CrowdStrike, Arctic Wolf, and GuidePoint Security. These relationships ensure that Barrett remains at the forefront of IT security, leveraging the best technology to protect client data from a rapidly evolving threat landscape.

Investment in IT security is a top priority at Barrett. Unlike some organizations that operate under the principle of "no budget" for IT security, Barrett carefully allocates significant resources to this area. This strategic investment ensures Barrett can provide a secure environment for client operations and data, safeguarding against potential data loss and other cyber threats.

How Barrett Stands Out in IT in the 3PL Industry

Barrett Distribution's approach to IT infrastructure combines innovation, flexibility, and robust security. For many years, Barrett has been a cloud and SaaS-first company, giving it a significant advantage over its peers. Barrett can deliver tailored innovations quickly and efficiently by maintaining deep partnerships with commercial software providers while developing in-house capabilities.

This unique approach allows Barrett to react swiftly to client needs, whether implementing a small yet impactful change or responding to an urgent business opportunity. In contrast to competitors relying solely on off-the-shelf packages, Barrett’s ability to innovate internally ensures that it can provide the right solution at the right time, keeping client operations running smoothly and securely.

Conclusion

Barrett Distribution is a third-generation 3PL leader in IT integration and security within the 3PL industry. With a comprehensive approach that includes advanced integration options, strong cybersecurity measures, and a commitment to innovation, Barrett ensures its clients can operate seamlessly and securely in today’s digital landscape.

Ready to Enhance Your Logistics with Cutting-Edge IT 91��?

We understand that your business demands more than just logistics—it requires seamless integration, robust security, and innovative technology—partner with us to experience a long-term 3PL partner that aligns with your digital needs. Contact us today to learn how our tailored IT solutions can uplevel your operations and keep you ahead of the competition.

Executive Insights: Arthur Barrett and Tim Barrett of Barrett Distribution (video)

Wed, 21 Aug 2024 13:11:07 GMT

Inside Barrett Distribution: The Journey, Success and Future of a Leading 3PL

Barrett Distribution Centers is a third-generation 3PL provider that designs, builds and implements supply chain solutions. They have grown over the past 80 years and now operate 24 facilities in eight states, serving clients in various industries. One pivotal moment in their history was landing Best Buy as a customer, which helped them leverage their success and expand their business with other retailers. The company's success is attributed to its investment in talent, focus on culture and employee engagement. They have implemented the Great Game of Business program which promotes employee financial participation and education. The company plans to continue its growth by investing in technology, building strong relationships and creating a positive working environment.

In this interview, Arthur and Tim share:

Barrett Distribution Centers has experienced significant growth and operates in multiple states with nearly 2,000 employees.
Landing Best Buy as a customer was a pivotal moment in the company's history and helped them expand their business with other retailers.
The company's success is attributed to their investment in talent, focus on culture and engagement with employees.
They have implemented the Great Game of Business program which promotes financial participation and education for all employees.
Barrett Distribution Centers plans to continue their growth by investing in technology, building strong relationships and creating a positive working environment.

Chapters

0:00 Introduction to Barrett Distribution Centers

1:00 Overview and History of Barrett Distribution Centers

2:23 Investing in Talent and Building a Strong Culture

3:49 Leveraging Success: The Best Buy Partnership

9:30 The Great Game of Business: Promoting Financial Participation

18:11 Embracing Technology and Building Strong Relationships

23:40 Creating a Positive Working Environment for Employees

25:49 Conclusion and Future Plans

As Barrett continues to evolve and grow, their commitment to fostering a strong culture, investing in talent and embracing innovation remains at the forefront of their strategy. From pivotal partnerships like Best Buy to the implementation of the Great Game of Business, Barrett is not only expanding its reach but also reinforcing its dedication to employee engagement and customer success. With plans to further invest in technology and build lasting relationships, the future looks promising for Barrett. Tune in to this insightful interview with Arthur and Tim to learn more about the journey and future vision of this leading 3PL provider.

Seamless Integration: How Barrett Distribution's IT Systems Ensure Operational Excellence for Clients

Mon, 19 Aug 2024 18:34:03 GMT

With the global 3PL market projected to reach $1.3 trillion by 2026 , businesses are under increasing pressure to adapt to evolving customer expectations. Effective communication between your business and your third-party logistics (3PL) provider is more critical than ever for maintaining operational efficiency. At Barrett Distribution , we’ve developed 3PL integration solutions that enhance connectivity with Transportation Management Systems (TMS), Warehouse Management Systems (WMS) and e-commerce fulfillment services , ensuring your operations stay ahead in this progressive market.

Traditional Integrations: SFTP and EDI

Many of our clients rely on traditional integration methods, and we are fully equipped to support these needs. Whether transferring flat files to an SFTP site or using Electronic Data Interchange (EDI) over AS2 or a Value-Added Network (VAN), our infrastructure and experience ensure reliable data exchange. These methods are ideal for clients who prefer or require a conventional approach.

Future-Ready 91��: REST APIs

However, the future of logistics integration lies in advanced technology, and Barrett is at the forefront. We have developed and maintained a comprehensive suite of REST APIs that allow clients to programmatically interface with various systems within our operations, including the Warehouse Management System (WMS). This API-based approach offers flexibility and customization, enabling clients to integrate quickly and efficiently, even before their operations go live. It’s perfect for tech-savvy clients looking to streamline processes and gain real-time access to logistics data.

Quick Integration with E-Commerce Platforms

For clients using popular e-commerce platforms like Shopify, WooCommerce or QuickBooks Online, we offer a robust integration layer through our partnership with Pipe17. This collaboration allows us to connect clients to our systems swiftly and securely, ensuring that their operations can hit the ground running without lengthy setup times. This solution is especially beneficial for businesses looking to maintain a seamless connection between their online stores and our 3PL services.

NetSuite Integration

One of our standout offerings is our integration with NetSuite, where Barrett is an Oracle SuiteCloud Developer Network (SDN) partner. Our long-standing relationship with NetSuite allows us to provide a best-in-class interface for clients who rely on this powerful ERP system. Our Barrett Suite app enables real-time data synchronization and operational truth within the client’s NetSuite environment. This setup is highly compatible with various EDI providers like TrueCommerce, SPS Commerce and EZCom Lingo, allowing for a central operations hub within NetSuite.

Our solutions are designed to integrate efficiently even for clients with pre-existing customizations in their NetSuite environments, such as those using tools like Soligo. We offer partial implementations of our connector, ensuring that even the most customized setups can benefit from our expertise and integration capabilities.

Conclusion

At Barrett, our approach to IT integration is both comprehensive and flexible, designed to meet the diverse needs of our clients. Whether you’re leveraging traditional methods or looking to tap into the future of logistics technology, we have the solutions to ensure your operations are cohesive and efficient. Our commitment to staying at the forefront of technology means our clients can always rely on Barrett to deliver the services they need today and the innovations they’ll need tomorrow.

Are you r eady to take your logistics operations to the next le vel? Contact us today to learn more!

Executive Insights: Scott Hothem of Barrett Distribution on discovering and delivering key customer needs (video)

Mon, 12 Aug 2024 18:13:03 GMT

Inside Barrett Distribution: Building Customer-Centric Supply Chain 91��

Barrett Distribution Centers is a third-generation 3PL provider that designs, builds and implements supply chain solutions. They have grown over the past 80 years and now operate 24 facilities in eight states, serving clients in various industries. What sets them apart is their employees' commitment and focus on being a trusted advisor and partner to their clients. They have achieved substantial growth by reinvesting in the business, hiring the right people and investing in technology. They foster innovation by deploying new technologies in their warehouses and constantly evaluating new solutions. They have had success working with high-growth brands and helping them scale their businesses. Communication and proactive customer service are key lessons they have learned.

In this interview, Scott shares:

Barrett Distribution Centers has grown over the past 80 years and now operates 24 facilities in eight states.
Their commitment to being a trusted advisor and partner to their customers sets them apart.
They have achieved substantial growth by reinvesting in the business and investing in technology.
Communication and proactive customer service are key lessons they have learned.

Chapters

0:00 Introduction to Barrett Distribution Centers

1:31 What Sets Barrett Distribution Apart

3:22 Achieving Growth and Partnering with the Barrett Family

5:18 Fostering Innovation in Warehouses

7:30 Helping High-Growth Brands Scale

9:56 Lessons Learned: Communication and Customer Service

Through its dedication to innovation, client partnership, and proactive service, Barrett continues to set the standard in the 3PL industry, helping high-growth brands scale successfully. Learn more insights from Scott in this interview, where he shares the lessons learned and the strategies that have driven Barrett’s success over the years.

Making A Splash: Waterdrop Selects Barrett as Exclusive North American 3PL Provider

bcorbett@barrettdistribution.com (Bryan Corbett) — Tue, 06 Aug 2024 21:41:04 GMT

A Well-Hydrated Supply Chain with Barrett Distribution Centers

Franklin, MA – August 6, 2024 – Barrett Distribution Centers , a third-party logistics (3PL) provider and a leader in eCommerce and omnichannel fulfillment solutions, is thrilled to announce its latest partnership with the rapidly growing, Direct-To-Consumer hydration Microdrink brand, Waterdrop .

“Waterdrop is such an incredible brand. They’ve already taken over Europe and we can’t wait to help fuel their growth in the USA,” said Bryan Corbett , VP at Barrett. “As an avid tennis player and fan, I absolutely love what they’ve done with sponsoring tennis, which is of course a global sport. It doesn’t hurt having Novak Djokovic wear your logo, who is well-known to be health conscious, and now winning a gold medal over the weekend, the undisputed GOAT. Adding Taylor Fritz, among other brand sponsors, to their lineup; it’s all genius. Barrett is ecstatic to be partners with Waterdrop.”

Courtenay Schick , Senior Operations Manager, led the selection process on behalf of Waterdrop. Particularly impressed with Barrett’s commitment to operational excellence and history of scaling eCommerce brands, Courtenay stated, "Waterdrop has achieved great success in Europe. As we look to fuel our growth in the USA, we need a 3PL partner with a proven track record. Their industry expertise, scalable solutions, and innovative technology make them the ideal partner to support our mission of providing sustainable hydration solutions to more customers across the continent."

In addition to adding newly formulated Microdrinks for the booming hydration market, Waterdrop has also brought in top talent from the consumer packaged goods industry (CPG) with the hiring of Alexandre Ruberti as General Manager of Waterdrop Americas. With over 20 years of experience in the CPG industry, including Board Member at Celsius Holdings, CEO at Future Farm, as well as a storied career at Red Bull Distribution Company, Ruberti will play a key role in the USA hypergrowth strategy.

Waterdrop will initially launch out of the Memphis region, where Barrett maintains a strong campus of premium eCommerce and omnichannel fulfillment centers . In addition to supporting Waterdrop’s rapidly expanding eCommerce fulfillment needs, Barrett will also oversee all future retail and omnichannel expansion.

About Barrett Distribution Centers

Since 1941, Barrett has provided customized third-party logistics (3PL), direct-to-consumer (DTC) eCommerce fulfillment, omnichannel distribution, managed transportation solutions and retail compliance for clients across all industries, with a focus on apparel & footwear, health & beauty, consumer packaged goods (CPG) and education. Barrett continues to be a leading 3rd party logistics provider in North America, known for superior execution, customer engagement and direct access to senior leadership decision makers. As a member of Inc's fastest growing companies list 15 times, Barrett is big enough to do the job and still small enough to deeply care about your business. eCommerce brands interested in a new 3PL partnership may contact Barrett directly here .

About Waterdrop

Founded in 2016, Waterdrop has revolutionized the hydration market with their innovative Microdrinks, which offer natural fruit and plant extracts to enrich water without the need for sugar or artificial additives. With a mission to reduce plastic waste and promote healthy hydration, Waterdrop has garnered a loyal customer base across Asia, Europe, and the USA. Their products are available in major retailers such as Target, Walgreens, and HEB, as well as their own branded stores.

Top Three Challenges Brands Face with a 3PL and How Barrett Solves Them

Thu, 25 Jul 2024 16:18:02 GMT

Most companies second-guess outsourcing their fulfillment operations due to uncertainties and fears. Businesses across industries often face common challenges when working with logistics companies before finding the right 3PL partner. In a recent discussion, Bryan Corbett , Senior VP of Customer 91�� at Barrett Distribution , highlighted three common pain points brands typically face when working with a 3PL and how Barrett addresses these issues.

1. Transparency Around Billing and Service

One of the most frequent pain points Bryan mentioned is the lack of transparency around billing and service. Brands often feel left in the dark, unsure of what is happening with their 3PL partner. This lack of clarity can lead to confusion and mistrust. We prioritize clear communication and transparency. We ensure our clients have access to detailed and understandable billing information and real-time updates on their services. This approach builds trust and fosters a strong, collaborative partnership.

2. Service Level Issues

Service level issues, such as on-time fulfillment, inventory accuracy and shipping speed, are critical areas where many 3PLs fall short. Bryan emphasized the importance of basic blocking and tackling – ensuring that the fundamental aspects of logistics are executed flawlessly. We excel in these areas by leveraging state-of-the-art technology and a dedicated team of professionals committed to meeting and exceeding service level expectations. Our clients can rely on us for accurate inventory management, timely shipments and exceptional customer service.

3. Scalability and Omni-Channel Experience

Scalability is another significant challenge for brands, especially those looking to expand their omnichannel presence. Newer companies often struggle to scale their operations effectively, particularly when transitioning from direct-to-consumer to retail channels. Bryan noted that many brands turn to us for our extensive experience and ability to scale operations. With over 24 locations and a seasoned team, we provide the infrastructure and expertise to support brands growing and diversifying their channels. Our comprehensive solutions help brands achieve scalability and maintain high performance across all channels.

Conclusion

Navigating the complexities of logistics can be daunting, but with the right 3PL partner, brands can overcome common pain points and achieve operational excellence. At Barrett, we are committed to providing transparency, exceptional service levels and scalable solutions to help our clients succeed. By addressing these key challenges, we ensure our clients can focus on what they do best – growing their business.

Ready for your level-up 3PL partner? Contact us today to speak with one of our 3PL customer solution experts.

The Barrett Customer Success Blueprint

Thu, 25 Jul 2024 15:06:51 GMT

"For over a decade, Barrett has been more than just a logistics partner; they've been an extension of our company. Barrett facilitated our expansion into the West Coast, enabling quicker turn times for our screen-printed goods. This partnership played a crucial role in our growth during the first several years." – Mike McAllister, Fruit of The Loom

At Barrett Distribution, we pride ourselves on being more than just a logistics provider; we are a committed partner in our clients' growth journeys. Our ideal customers seek a deep, collaborative relationship, and our success stories, like that of Fruit of The Loom, highlight the importance of engagement, professional communication and mutual growth. This blog explains the key characteristics that define the ideal Barrett customer blueprint and how these traits contribute to a successful and long-term 3PL partnership.

The Importance of Engagement

When considering our most successful relationships at Barrett, it becomes clear that our best customers thrive on engagement. These customers are not just looking for a vendor; they seek a true partner. This partnership approach contrasts sharply with the transactional nature of typical vendor relationships, which often lack the depth and collaboration necessary for mutual success.

Professional Communication and Mutual Growth

Our ideal customers prioritize high levels of professional communication. They understand that a successful partnership with a 3PL provider requires ongoing dialogue, transparency and trust. This communication ensures that both parties are aligned and can work together seamlessly to achieve shared goals. Many of our most successful partnerships started with small, emerging brands. These companies were new in their journey and sought a partner who could help them scale. Through consistent performance and effective communication, we've helped these brands grow, and as a result, our credibility and level of trust have increased over time.

Avoiding the Transactional Trap

On the other hand, brands that frequently change 3PL providers, often in pursuit of the lowest cost, do not align with the Barrett approach. These short-term, cost-focused relationships lack the cultural fit we seek. We aim to enter partnerships with the expectation of a long-term commitment, ideally spanning ten years or more. This long-term perspective fosters deeper collaboration and a stronger, more resilient partnership.

Conclusion

The ideal Barrett customer values engagement, professional communication, and mutual growth. These customers view us as partners rather than vendors and share our commitment to long-term success. By focusing on these characteristics, we ensure that Barrett and our customers thrive in the competitive 3PL industry.

Why Choose Barrett Distribution?

With over 80 years of experience in the logistics industry, Barrett has a proven track record of helping businesses overcome their 3PL challenges. Our commitment to innovation, scalability and customer satisfaction sets us apart from other 3PL providers. You're partnering with a logistics provider dedicated to your success.

Are you a company looking for a long-term 3PL partner? Contact us today to learn how our 3PL services can help your business scale and thrive.

Three Key Considerations for E-Commerce Brands Looking for a 3PL Partner

Tue, 23 Jul 2024 14:31:57 GMT

Did you know that global e-commerce sales are expected to reach $8.1 trillion by 2026, a 56% increase from 2021? According to a report by Statista , the rapid growth in online shopping is driving this significant increase.

Brand and consumer demands have fueled an explosive expansion of the third-party logistics (3PL) industry. 3PL services cover the full range of e-commerce fulfillment processes, from warehousing to pick-and-pack, shipping, and returns.

If you’re an e-commerce company and fulfilling orders in-house is no longer viable, it’s time to turn to a third-party logistics (3PL) provider like Barrett Distribution Centers to expand your fulfillment strategy. Here’s what you should know about working with a logistics partner and how to choose the right one for your business's needs:

1. Experienced and Reliable Team

The first and foremost consideration is the experience and reliability of the 3PL partner’s team. When leading a Request for Proposal (RFP), you might evaluate several companies, initially focusing on price and cost. However, these elements can often be quite similar across different proposals. What truly distinguishes one 3PL from another is the team’s expertise and proven track record. You want a partner who has “been there, done that” and can easily navigate the complexities of logistics. At Barrett, we pride ourselves on our people and culture, which consistently win us business. The team’s ability to do things efficiently and effectively is crucial for a successful partnership.

2. Exceptional Service Levels

Service quality is another critical factor. The ability to fulfill orders accurately and on time is paramount, especially in the e-commerce sector. Customers expect their orders to arrive when promised, and any delays or inaccuracies can lead to dissatisfaction and lost business. When choosing a 3PL partner, ensure they have a robust system for managing order fulfillment and a track record of delivering exceptional service. The right partner will help you maintain high standards and keep your customers happy.

3. Scalability and Systems

Lastly, consider the 3PL’s scalability and technological capabilities. While most large, reputable 3PLs have sophisticated systems in place, scalability is what sets them apart. You need a partner who can grow with your business and support you as you expand into new channels and markets. At Barrett, we aim to be your long-term partner, making it virtually impossible to outgrow our services. We think five, ten, or even fifteen years ahead, ensuring we can support your business's growth and evolving needs. Look for a 3PL that seamlessly integrates with your current operations and scales as your business grows.

In summary, when hiring a new 3PL partner, prioritize their experience, service quality, and scalability. By focusing on these key areas, you can ensure a successful and long-lasting partnership that supports your business’s growth and operational efficiency.

Why Choose Barrett Distribution?

Are you a high-velocity D2C brand looking for a 3PL? Contact Barrett today to learn how our e-commerce fulfillment services can help your business thrive.

Three Key Areas of Focus for 3PL Performance in E-commerce

Thu, 18 Jul 2024 20:45:26 GMT

Ever wondered about the role of a third-party logistics company (3PL) in your e-commerce operations? Partnering with a 3PL like Barrett Distribution Centers offers numerous advantages. These benefits include efficient order shipping, kitting, light assembly, value-added services, reverse logistics for retail, e-commerce businesses and wholesale distribution.

The relationship you seek is not just a service but, more importantly, a long-term partnership. From a supply chain strategy perspective, we have e-commerce partners who have used our services for 10+ years. This can only be achieved by fostering a strong partnership and consistently measuring performance.

To ensure top-notch 3PL performance in e-commerce, we focus on three key areas:

1. On-Time Order Fulfillment

Customers expect their orders to be processed and shipped quickly, making on-time fulfillment a critical performance metric. This is often measured through the "click to fulfill" rate, which tracks the time from when an order is placed to when it is processed and ready for shipment. Ensuring that orders are out on time satisfies customer expectations and builds trust and reliability, crucial for repeat business and brand loyalty.

2. Accurate Inventory Management

Accurate inventory management is the backbone of successful order fulfillment. It ensures that the right products are available for picking and shipping, minimizing errors and delays. For Barrett, maintaining accurate inventory is a core component of achieving the "perfect order," which includes correct picking, packing, and on-time shipping. Implementing robust inventory management systems and regular audits helps track stock levels accurately, preventing stockouts and overstock situations. Accurate inventory management also supports effective demand forecasting and replenishment, vital for maintaining smooth operations and meeting customer demand.

3. Comprehensive Parcel Services

Offering a wide range of parcel services is another critical area of focus for 3PL performance in e-commerce. The ability to provide diverse shipping options that align with the customer's checkout preferences boosts the overall shopping experience. For Barrett, being shipping agnostic—working with multiple carriers—allows for greater flexibility and reliability in delivery services. This includes leveraging different carriers for various shipping needs, whether standard, expedited or international. A comprehensive parcel service strategy ensures that orders can be delivered on time, regardless of destination, contributing to the overall efficiency and effectiveness of the fulfillment process.

Conclusion

In summary, the three key focus areas for 3PL performance in e-commerce are on-time order fulfillment, accurate inventory management, and comprehensive parcel services. These elements are interconnected, each contributing to successfully executing the "perfect order." By prioritizing these areas, e-commerce brands like yours can enhance performance, meet customer expectations and drive business growth.

Looking for a reliable 3PL partner experienced in supporting high-growth eCommerce brands? Contact us now to speak with a Barrett expert.

Optimizing Carton Sizes for KAO Brands

Wed, 10 Jul 2024 12:30:00 GMT

KAO Brands is a leading consumer products company specializing in haircare and hygiene products. They rely on Barrett Distribution Centers (BDC), to manage their entire fulfillment operation. As KAO's e-commerce business flourishes, optimizing costs per order becomes increasingly crucial.

A Sustainable Impact

Historically, KAO used seven carton sizes for packaging all their e-commerce orders. With ever-increasing shipping costs, BDC knew exploring hidden opportunities to improve KAO’s packing efficiency was necessary. Beyond the impact on their bottom line, KAO Brands strives to develop sustainable products and packaging, “making the world healthier and cleaner.”

BDC’s Industrial Engineering team, spearheaded by Nick Halcombe , investigated potential cost reductions through cartonization optimization. Halcombe stated, “By partnering with Paccurate to pilot their innovative cartonization platform, BDC sought to determine if Paccurate’s software could identify a more efficient carton suite for KAO Brands. This collaboration can lead to significant savings in transportation and materials and positively impact the environment.”

Leveraging Simulation for Real-World Impact

The power of Paccurate’s packaging analysis tool, PacSimulate, lies in its ability to analyze vast amounts of

order data and perform millions of cartonization iterations rapidly and at scale to test different carton sizes,

cartonization rules, rate card changes, and more. In this case, BDC leveraged Paccurate to evaluate an entire

year’s worth of order data to determine what savings might be found by optimizing the outbound shipping

container sizes.

Data-Driven Results

The analysis revealed a clear path toward significant savings by comparing KAO's existing seven-box system to the ideal-fit cartons suggested by PacSimulate. Five out of the seven existing cartons were identified for replacement. This strategic shift resulted in a projected annual transportation cost reduction of 5.9%.

Furthermore, PacSimulate's analysis identified a substantial opportunity for material savings. The optimized carton suite yielded a 33% reduction in corrugated material usage and a 34% net DIM weight reduction. These savings will contribute to KAO Brand’s ESG initiatives of ensuring 100% of their products will leave a full lifecycle environmental footprint that science says the natural world can safely absorb.

Additionally, further analysis identified that KAO Brands could even reduce the number of cartons they stock while still seeing some benefits from a transportation and corrugated waste perspective.

Optimization Results

By implementing Paccurate's cartonization solution, BDC identified significant cost savings for KAO from both a transportation and materials perspective. The power of data-driven cartonization and its potential to significantly impact e-commerce fulfillment costs benefit customers and provide a value-added service for 3PLs like Barrett Distribution Center.

The Bottom Line for KAO + BDC

33% Less corrugated material usage

5.9% Transportation cost reduction

34% Net DIM weight reduction

About Barrett Distribution:

Ready to overcome your logistics challenges? Contact Barrett today to discover how our tailored solutions can help your business thrive.

What Should Be in an SLA for Order Fulfillment?

Wed, 26 Jun 2024 13:00:05 GMT

At Barrett Distribution Centers , we know that not all SLAs are created equal. When partnering with a 3PL provider for order fulfillment services, a well-designed Service Level Agreement (SLA) is your blueprint for success. A strong SLA sets the stage for a productive and transparent relationship, ensuring both parties understand their roles and responsibilities. It also serves as a benchmark for evaluating the performance and effectiveness of the 3PL provider, promoting continuous improvement and accountability.

What exactly is a Service Level Agreement (SLA)?

A Service Level Agreement (SLA) ensures that all parties involved in order fulfillment are on the same page. An SLA is a formal contract between the 3PL provider and a client that outlines the specific services expected, the standards to be maintained and the metrics for measuring performance. At Barrett, we pride ourselves on providing personalized logistics solutions; having a well-defined SLA is key to maintaining trust and client satisfaction.

Here’s a comprehensive guide on what should be included in an SLA for order fulfillment:

Service Description: The first element of an SLA is a clear and detailed description of the services provided. This should cover all aspects of order fulfillment, including receiving orders, processing, picking and packing, shipping and handling returns. It should specify the scope of services and any limitations. This clarity helps set the right expectations and ensures there are no ambiguities.

Performance Metrics: Performance metrics are the backbone of any SLA. They define how the 3PL provider’s performance will be measured and reported. For order fulfillment, common metrics include:
Order Accuracy: The percentage of orders correctly fulfilled without errors.
On-time Delivery: The percentage of orders delivered within the agreed timeframe.
Inventory Accuracy: The accuracy of stock levels as reported in the inventory management system.
Return Processing Time: The time taken to process returned items and update inventory.

Responsibilities of Each Party: An SLA should clearly delineate the responsibilities of both the 3PL provider and the client. The 3PL provider's responsibilities may include ensuring timely order processing, maintaining accurate inventory records and providing regular performance reports. The client’s responsibilities may include providing accurate order information, timely payments and adhering to agreed-upon procedures for returns and disputes.

Issue Resolution and Escalation Procedures: Despite the best efforts, issues can arise. An SLA should include detailed procedures for resolving problems and escalating unresolved issues. This section should outline the steps to be taken during service failures, including who to contact, the timeframe for resolution, and how issues will be documented and reported. A clear escalation path helps quickly address and mitigate issues before significantly impacting the business.

Service Availability and Support: This section should specify the availability of services and support. For example, it should detail the operating hours, availability of customer support and any provisions for after-hours or emergency support. This ensures clients know when to expect assistance and what support is available.

Compliance and Security Standards: Order fulfillment often involves handling sensitive information, such as customer and payment information. The SLA should outline the compliance and security standards to which the 3PL provider will adhere. This may include compliance with regulations like GDPR or CCPA, data protection and cybersecurity standards.

Performance Reporting: Regular performance reporting is crucial for transparency and accountability. The SLA should specify the frequency and format of performance reports. These reports should provide insights into key metrics, any service issues encountered and steps taken to resolve them. This helps maintain a transparent relationship and enables continuous improvement.

Penalties and Incentives: To ensure adherence to the SLA, it’s common to include penalties for non-compliance and incentives for exceeding performance expectations. Penalties might include financial compensation for missed targets, while incentives could be bonuses for consistently meeting or exceeding service levels.

Managing Capacity for Growing E-commerce Businesses: Many of our e-commerce clients are experiencing significant growth. Are you prepared to manage new markets and increase sales? When collaborating with your 3PL partner, it’s essential to consider how rising order volumes will affect your SLAs. Understanding your 3PL’s ability to scale alongside your growth while maintaining your brand promise is critical in your decision-making process.

Leveraging 80+ Years of Expertise to Enhance Your Customer Experience

With over 80 years of experience serving clients nationwide, we are well-equipped to provide the exceptional customer experience you need to help scale your business. Our extensive network of order fulfillment centers , Barrett experts, efficient processes and advanced technology ensure that we consistently meet your SLA requirements daily.

To learn more about our personalized 3PL solutions, contact us today.

One Call Resolution: The Key to 3PL Customer Satisfaction

Wed, 19 Jun 2024 12:15:00 GMT

A Simple Concept That Requires Hard Work to

Execute in 3PL Operations

While the 3PL world is built on operational speed and efficiency, running a great 3PL requires more than operational excellence. We need to deliver the goods on the relationship front as well.

At Barrett Distribution, a core tenet of our client focus is a concept we call “One Call Resolution.” This simply means that when one of our customers contacts us, we aim to own the issue from beginning to resolution.

Over the last three years, we have trained hundreds of employees on this concept, often enhancing our training to sharpen our focus.

Here are a few of the best practices we have learned along the way:

For One-Call Resolution to work, you need to go company-wide. Since not all issues can be resolved by a client-facing employee, One-Call Resolution only works if the whole company is bought in. Aim to train all roles that could be touched by a client request.

Manage a to-do list effectively. This may seem obvious, but like anything, you can always do it better. We are agnostic as to whether a team member uses electronic or paper tools, but a to-do list is a must in our business, whether working as a leader on the floor or in a corporate role.

Commit to a date and provide updates along the way. Only some requests can be resolved via one email exchange or call, so we ask our teams to commit to dates with clients so we can ensure alignment and progress. We hope to bat a thousand, but if we ever miss a deadline due to an unforeseen circumstance, we must provide advanced notice of that possibility. We never want a client to learn of a delay on the due date.

Look forward in your calendar. High performers look forward a week or two to ensure they are prepared for upcoming meetings and commitments. When an employee expects to be out of the office, we know the business will keep going…so it is on that employee to align with others to ensure we continue to meet our customers' asks.

Use Outlook reminders. This simple trick goes a long way: Plant reminders in your Outlook calendar so you remember to hit key milestones and follow up with customers “on time and in full.”

Aim to be an email rockstar. Many missed deadlines and unfulfilled requests stem from miscommunications. As such, we teach some basic email best practices:
Limit the “to” field to your primary recipients and be clear about whether the email is an update or if a specific response or action is requested
Use “cc” for people who need to be aware but are not required to reply
Be clear about your purpose in the Subject field (e.g., “ACTION REQUESTED BY 5.21.24)
Avoid “see below” when forwarding emails – take the time to explain the context
Be concise and use bullet points where possible. Business emails should be clear and easy for the reader to understand.

When you need help, do the heavy lifting. Many requests require cross-functional collaboration or even input from the customer. Aim to do the heavy lifting by doing as much of the work product as possible (e.g., create or fill out most of the document or form). That way, the missing piece you need from your busy colleague or customer is just that: one piece they can do quickly. In short, if you need someone to close a task, make it as easy as possible for them.

Get creative when you are stuck. “I have emailed them three times” is a frustrating statement. When you are stuck, try changing your messaging in a meaningful way...and if you are communicating over email, pick up the phone—experiment with creating urgency and connecting with those you need to close the task.

Remind customers about their own goals and priorities. Occasionally, a customer will mention their goal for the relationship (e.g., develop a new report by Q3), but they will forget about the goal as things get busy. Instead of being glad you dodged the extra work, circle back and remind the customer about their stated goal. This is a great way to show the customer you are focused on their goals.

Above all, assume positive intent. We all want to do a great job for our customers, but sometimes, things get stuck or go wrong. Do not assume your colleague, business partner, or customer does not care about the project or task—come to the table assuming they care and find a way to close the open item collaboratively.

This year, we will train more than 200 people (some new, some as refreshers) on One Call Resolution. We aim to add to our list of best practices through examples and shared experiences. Until then, I hope the above ideas elevate your customer relationships.

Overcoming 3PL Challenges: How Barrett Distribution Can Help

Fri, 14 Jun 2024 18:08:05 GMT

Struggling with fulfillment challenges and inefficiencies? Barrett Distribution's trusted methods turn logistical hurdles into seamless solutions.

Barrett's Impact on Our Clients:

When it comes to overcoming 3PL challenges, Barrett has a track record of turning obstacles into opportunities.

" Last year, Barrett's team heroically stepped in when our 3PL fell through at the last minute, moving 70,000+ pallets and integrating our systems within weeks before peak season. They transformed a dire situation into a success story. This year, we're excited to extend our contract with Barrett and include them in our full RFP. We couldn't be happier with their services. " - Joseph Steffney, SVP of Supply Chain Management at Amplify

Proven Processes and Innovative 91��:

Recognized as a 2024 Top 3PL Provider by Multichannel Merchant , we are dedicated to solving fulfillment challenges with proven processes, state-of-the-art technology and innovative strategies. Since 1941, our clients consistently highlight how we stand out due to our ability to deliver on our promises. This is driven by our company culture of integrity, strong performance expectations, high accountability and a commitment to doing what is right for our clients and their customers daily.

Many third-party logistics (3PL) companies face various challenges, including communication, capacity and supply chain issues. Here are some ways Barrett can help your brand overcome these challenges:

1. Order Fulfillment

Inefficient systems can result in higher operating costs, reduced agility, unhappy customers and lost revenue opportunities. Barrett employs state-of-the-art warehouse management systems (WMS) and streamlined processes to ensure orders are picked, packed, and shipped accurately and on time. Our seasoned experts are dedicated to continuous improvement, regularly refining our methods to maximize efficiency and minimize errors.

2. Technology Integration

Efficient order fulfillment is just the beginning. A good 3PL partner doesn't just replicate your existing processes; they think ahead and plan for future growth. They offer the flexibility and expertise to support your business as it evolves. We have the experience and technological infrastructure to adapt to your changing needs for new sales channels and markets. We offer advanced solutions such as real-time inventory tracking, automated reporting, and seamless integration with your enterprise resource planning (ERP) systems. Our tech-savvy approach ensures you have complete visibility and, most importantly, control over your supply chain.

3. Scalability

" For over a decade, Barrett has been more than just a logistics partner; they've been an extension of our company. Barrett facilitated our expansion onto the West Coast, enabling quicker turn times for our screen-printed goods. This partnership played a crucial role in our growth during the first several years, demonstrating the effectiveness of a truly aligned 3PL service. " – Mike McAlister, VP of Operations at Fruit of the Loom

We emphasize the importance of choosing a 3PL partner who has "been there and done that" in new sales channels. When selecting a 3PL partner, it's crucial to look beyond your current needs and consider where your business will be in five, ten, or even fifteen years. We aim to be your forever partner, providing the scalability to expand into omnichannel and new markets you haven't yet considered. Running a business means navigating constant change, and where you are today will likely be very different from where you'll be in a few years—or even a few months. A reliable 3PL partner understands this and is prepared to support your growth every step of the way.

4. Strategic Locations and Nationwide Reach

Extensiv 3PL Warehouse Benchmark Report shows 20% of 3PLs operating above 100% capacity and an additional 39% between 90% – 100% capacity. Barrett operates over 6 million square feet, including 15 shared and 9 dedicated warehouses, distribution, and fulfillment centers in the U.S., with key logistics centers in Greater Boston, New Jersey, New York, Baltimore, Memphis, Dallas and California.

5. Customer First Approach

The 2022 Inbound Logistics 3PL Market Research Report notes that the main reason for a failed 3PL partnership is poor customer service (62%), while another 10% “cite failed expectations, which could include failure to deliver on promises or communicate clearly, both important elements of service.”

The reason people choose Barrett is simple: our people. Strong customer support is the backbone of any successful logistics partnership. If your provider falls short in this area, it can lead to communication breakdowns and unresolved issues, which could leave you in a constant state of frustration. Our dedicated strategic account managers and support teams are always available to address your concerns, provide updates and offer solutions. We believe in building long-term partnerships based on trust and transparency.

6. Custom Engineered 91��

Many 3PL providers lack the flexibility to customize their services to meet specific needs. Every business has unique logistics requirements, and a one-size-fits-all approach often falls short. Our engineers are dedicated to building personalized solutions. We work closely with you to develop a logistics strategy that aligns with your long-term business goals.

Why Choose Barrett Distribution?

Ready to overcome your logistics challenges? Contact Barrett today to discover how our tailored solutions can help your business thrive.

How to Maximize 3PL Performance in Peak Seasons

Mon, 03 Jun 2024 13:00:50 GMT

Evaluating the Performance of Your 3PL Partner During Critical Times

The peak season is the ultimate litmus test for third-party logistics (3PL) providers, where their capabilities to uphold operational efficiency and customer satisfaction are carefully assessed. Consistently measuring the performance of your 3PL partner during these periods is not just advantageous—it's vital for the success of your 3PL logistics strategy.

1. Establish Key Performance Indicators (KPIs)

Initiate defining KPIs like on-time delivery rates, order accuracy, inventory accuracy, cycle time, cost per order, and customer satisfaction metrics. These indicators are crucial for quantifying the performance and efficiency of your 3PL partner, offering a clear lens through which to view their operational success.

2. Set Benchmarks

Creating benchmarks based on historical data or industry standards provides a solid reference point for evaluating your 3PL's performance during peak seasons. These benchmarks are essential for measuring success and identifying areas where improvements are necessary.

3. Use Technology and Data Analytics

In today’s data-driven world, leveraging technology and data analytics is essential. Utilize these tools to track performance metrics in real-time, quickly identifying and rectifying any issues or inefficiencies. This proactive approach ensures you are always one step ahead in maintaining optimal operational flow.

4. Regular Performance Reviews

Conducting regular performance reviews with your 3PL provider during peak seasons is vital. These discussions should focus on KPIs, benchmarks, and identifying trends in performance, ensuring both parties are aligned and can address any issues promptly.

5. Collaborative Problem-Solving

Fostering a collaborative relationship with your 3PL provider is key to solving problems effectively. Open communication and feedback, coupled with joint efforts in continuous improvement, can significantly enhance the resolution process and improve overall performance.

6. Customer Feedback

Customer feedback is invaluable in understanding the effectiveness of your logistics operations from the end-user's perspective. Gathering insights about customers' experiences with order fulfillment and logistics services during peak seasons can illuminate areas for improvement and provide a more comprehensive view of your 3PL's performance.

7. Contractual Obligations

Carefully review the contractual and service level agreements (SLAs) with your 3PL provider. It's crucial to ensure that the performance expectations are clearly outlined and adhered to during peak periods, avoiding misunderstandings or unmet expectations.

8. Continuous Improvement

At Barrett Distribution , we prioritize continuous monitoring and improvement, particularly during peak seasons. Our approach, including initiatives like Kaizen events, underscores our commitment to excellence and is a significant reason our clients trust and prefer our services.

Ultimately, regularly assessing the performance of your 3PL partner during peak seasons is crucial for maintaining operational efficiency and achieving customer satisfaction. You can ensure a successful and scalable logistics operation by establishing clear KPIs, setting benchmarks, leveraging technology, conducting performance reviews, fostering collaboration, listening to customer feedback, understanding contractual obligations, and focusing on continuous improvement.

Ready to enhance your logistics strategy? Contact us today to learn how our expert 3PL solutions can drive your business forward.

E-commerce Excellence: Leveraging LEAN Strategies for Warehouse Optimization

Mon, 03 Jun 2024 13:00:50 GMT

E-commerce Excellence:

Leveraging LEAN Strategies for Warehouse Optimization

With the warehousing and distribution logistics market valued at a staggering $332 billion, the potential for waste and inefficiency is significant. In e-commerce and retail operations, applying LEAN principles is a game-changer, promising enhanced productivity, reduced lead times, improved inventory accuracy, and better responsiveness to customer demands.

At Barrett Distribution , we harness the power of LEAN Warehouse Management to tailor our approach to the unique demands of e-commerce warehousing, optimizing workflows, minimizing waste, and enhancing resource utilization.

LEAN Warehouse Management involves a range of strategies and techniques designed to streamline processes and foster continuous improvement:

Standardized Work Processes: We establish standardized procedures for warehouse tasks, ensuring consistency and efficiency.
Eliminating Waste: Our focus is identifying and eradicating waste in all its forms, from excess inventory to inefficient processes.
Visual Management: We utilize visual cues and indicators to enhance the visibility of operations, facilitating smoother workflows and decision-making.
Continuous Improvement: A culture of continuous improvement permeates our operations, with teams actively enhancing processes for better efficiency and effectiveness.

The '5S' LEAN Warehousing Principle

Originating from Japanese methodologies, the '5S' principles—Sort, Set in Order, Shine, Standardize, and Sustain—guide our approach to enhancing warehouse efficiency:

Sort: We optimize space by removing unneeded items, increasing usability and efficiency.
Streamline: Our workspaces and tools are organized to minimize movement and improve accessibility.
Shine: We maintain cleanliness and orderliness to ensure a safe and productive environment.
Standardize: Best practices are documented to ensure process consistency and reduce variability.
Sustain: Mechanisms are established for ongoing maintenance and improvement, sustaining the gains from the 5S principles.

LEAN methodologies and how they transform the way businesses operate:

Value Stream Mapping (VSM): VSM is a powerful tool for visualizing and analyzing the flow of materials and information, helping us identify improvement areas and streamline processes.
The Kanban System: The Kanban system enables a pull-based approach to inventory replenishment, minimizing overstocking, reducing lead times, and enhancing inventory accuracy.

Benefits of LEAN Warehousing in E-commerce:

Improved Product Quality: Streamlined processes and reduced waste translate to higher quality and customer satisfaction.
Waste Reduction: Optimized workflows and minimized inefficiencies lead to more sustainable operations.
Reduced Inventory Costs: Optimizing inventory levels and space utilization leads to cost savings.

LEAN's Impact on Customer Satisfaction and Order Fulfillment

LEAN warehousing enhances customer satisfaction by streamlining order processing, improving accuracy, and ensuring prompt, accurate fulfillment. It also supports efficient returns processing and clear communication, enhancing the shopping experience and fostering customer loyalty. LEAN principles improve efficiency, reduce errors, and provide faster, more reliable service.

In conclusion, LEAN warehouse management is a strategic imperative for e-commerce success, enabling Barrett to enhance productivity, deliver exceptional customer experiences, and remain competitive in the dynamic e-commerce landscape.

Unlocking Growth: The Advantages of Partnering with a 3PL for E-commerce Logistics

Mon, 27 May 2024 13:00:52 GMT

Unlocking Growth: The Advantages of Partnering

with a 3PL for E-commerce Logistics

E-commerce businesses , whether startups or established brands, often face the challenge of managing complex supply chains while striving to deliver seamless customer experiences. If you're expanding your e-commerce operations, you likely understand the challenge, especially regarding logistics, shipping, and fulfillment. Balancing marketing, product development, and relationship building becomes challenging when your time is spent negotiating shipping contracts or handling urgent issues.

This is where partnering with a 3PL is a strategic move, offering many advantages that streamline operations, drive cost savings, and pave the way for sustainable growth in the digital marketplace.

In this blog post, we'll explore six advantages e-commerce businesses can gain by outsourcing logistics operations to a trusted third-party logistics provider (3PL).

1. Substantial Cost Savings with 3PL Outsourcing

3PLs, or third-party logistics providers, enhance companies' supply chain efficiency and cost-effectiveness. You can sidestep substantial investments in warehousing, transportation, and technology by tapping into a 3PL's specialized knowledge, robust infrastructure, and extensive network.

2. Focus and Resource Redirection

When delegating e-commerce logistics operations to a 3PL, businesses can redirect their focus and resources toward their core competencies. A 3PL partnership allows companies to devote more time and energy to strategic activities such as product development, marketing, and customer engagement, ultimately driving growth and innovation.

3. Scalability and Flexibility with a 3PL

A significant advantage of outsourcing logistics to a 3PL is the ability to scale operations up or down quickly. With a network of warehouses and distribution centers, a 3PL can provide the necessary infrastructure and resources to handle fluctuating order volumes efficiently. This scalability helps e-commerce brands meet demand surges, reduce overhead costs, and improve customer satisfaction and retention.

4. Access to Expertise and Technology

3PLs bring a wealth of industry expertise and advanced technology solutions. From warehouse management systems (WMS) to transportation management systems (TMS) and predictive analytics, 3PLs employ cutting-edge tools to optimize supply chain processes, improve visibility, and enhance decision-making.

5. Improved Customer Service for Long-term Success

The demand for fast shipping from consumers has increased significantly, influenced by companies like Amazon, which has set the standard for receiving deliveries within two days. Effective logistics outsourcing to experienced professionals with advanced technology, streamlined processes, and strategically located facilities is essential to meet these expectations and ensure customer satisfaction.

6. Network and Competitive Advantage

An optimized supply chain is a competitive advantage, and many companies are realizing how they can achieve this with a 3PL provider. The rapid growth in e-commerce and new technologies has created high competition among suppliers, prompting them to turn to the help of 3PLs for logistics management.

In conclusion, the benefits of outsourcing logistics to a 3PL are undeniable. Businesses gain a competitive edge from cost savings and operational efficiency to scalability and risk mitigation by partnering with a reliable, experienced 3PL provider. Embracing outsourcing as a strategic imperative allows companies to focus on their core strengths, drive innovation, and deliver exceptional customer value in today's dynamic business environment.

Interested in learning how partnering with a leading 3PL provider can transform your e-commerce operations? Contact Barrett Distribution today to discover personalized logistics solutions to scale your business to new heights.

A Nightmare on Supply Chain Street: Choosing the Right 3PL Partner

Wed, 15 May 2024 12:00:03 GMT

A Nightmare on Supply Chain Street:

Choosing the Right 3PL Partner

Every night e-commerce brands wake up in cold sweats, haunted by logistical nightmares: fluctuations in demand, distribution issues, technological integration…. the terror! That’s when they crawl out of bed and come to Barrett Distribution , where we assure them there are no monsters in our supply chain and send them back to bed with a brand-new 3PL safety blanket.

Are you one of the brands stuck in the cold sweat phase, unsure how to find the right 3PL partner? You can finally relax, take a deep breath, and let us guide you through the process. At Barrett, we want to ensure you're well-informed and confident in your 3PL partnership decision and, of course, sweat-free!

Understanding the 3PL Landscape

Before jumping into the selection process, understanding what a 3PL service provider can offer is essential. A 3PL provider can take charge of your warehousing, transportation, order fulfillment, and more, allowing you to concentrate on your core business activities. But with many options in the market, how do you avoid ‘A Nightmare on Supply Chain Street’?

Here are nine key aspects to evaluate and questions to ask to ensure your chosen 3PL aligns with your logistical needs and business values:

Experience and Expertise

What to Check: Delve into the 3PL's history and reputation in the logistics field. Their track record can provide insights into their reliability and expertise.
Questions to Ask: "Can you provide success stories or references from businesses similar to ours?"

Technological Edge

What to Check: Evaluate the 3PL’s technological prowess and ability to integrate seamlessly with your systems.
Questions to Ask: "How will your technology stack integrate with our existing inventory and order management systems?"

Service Spectrum

What to Check: Confirm that the 3PL’s service offerings align with your logistical needs.
Questions to Ask: "Do you have experience handling products in our specific industry or with unique requirements?"

Scalability and Flexibility

What to Check: Assess the 3PL's capacity to adapt to your business's changing needs.
Questions to Ask: "How do you manage fluctuations in demand, especially during peak periods?"

Geographic Reach

What to Check: Understand the geographical coverage of the 3PL’s network in relation to your market.
Questions to Ask: "Can your network support our distribution needs across our key markets?"

Cost Efficiency

What to Check: Scrutinize the 3PL’s pricing model and uncover hidden costs.
Questions to Ask: "What is the detailed breakdown of your pricing structure?"

Compliance and Security

What to Check : Verify the 3PL's adherence to industry regulations and standards.
Questions to Ask : "What measures do you have for risk management and regulatory compliance?"

Partnership and Communication

What to Check : Gauge the quality of customer service and the effectiveness of communication channels.
Questions to Ask : "Who will be our main point of contact, and how will communication be handled?"

Cultural Compatibility

What to Check : Determine if the 3PL’s corporate culture and values resonate with your own.
Questions to Ask: "How will your company’s ethos and approach complement ours?"

In conclusion, finding the right 3PL partner is a multifaceted undertaking that requires meticulous research and thoughtful consideration. By focusing on these key areas and asking the right questions, you can identify a 3PL provider, like Barrett, that turns your logistical nightmares into a dreamy success story.

Interested in connecting with one of our Barrett logistics experts? Contact us here.

Barrett Distribution Centers Selected by Boston’s The ProShop to Enhance eCommerce and Retail Growth

Tue, 07 May 2024 18:13:23 GMT

Elevating Game Day: Barrett’s Expertise Powers The ProShop for Bruins and Celtics Fans

Franklin, MA – May 7 ^th , 2024 – Today, Barrett Distribution Centers , a leading third-party logistics provider (3PL) since 1941, is pleased to announce a partnership with Boston’s The ProShop , the official TD Garden team store of the Boston Bruins and Boston Celtics. Utilizing Barrett’s 3PL capabilities will allow The ProShop to significantly enhance merchandise distribution efficiency and streamline service delivery, while boosting fan engagement during this important milestone season.

The ProShop is powered by '47 Brand, another well-known, New England-based apparel brand that employs Barrett for all their supply chain needs. Advanced IT capabilities, strategic proximity to TD Garden, and Barrett's proven expertise in managing complex, high-value merchandise were the strongest factors in the decision-making process.

Scott Wilkins , Vice President of Customer 91�� at Barrett, added, "It is an honor to support the legacy of such iconic sports franchises as the Boston Bruins and the Boston Celtics," Wilkins states. "We are especially proud to play a crucial role in merchandise distribution during the Bruins' 100 ^th anniversary. We look forward to contributing to the excitement of potentially capturing an NHL Stanley Cup and an NBA championship this season."

In close proximity to TD Garden , Barrett will support The Proshop out of its Franklin, MA facility, one of several distribution facilities that service the Northeast region. Choosing the Northeast region as the primary supply chain node was crucial for The Proshop, which offers strategic advantages due to its dense population centers, robust infrastructure, and proximity to major economic hubs like New York City and Boston. Furthermore, the Northeast's diverse and tech-savvy population serves as an excellent test market for new products, allowing eCommerce brands to gather valuable consumer feedback and adjust strategies accordingly.

About Barrett Distribution Centers

Since 1941, Barrett has provided customized third-party logistics (3PL), direct-to-consumer (DTC) eCommerce fulfillment, omnichannel distribution, managed transportation solutions, and retail compliance for clients across all industries, with a focus on apparel & footwear, health & beauty, consumer packaged goods (CPG) and education. Barrett continues to be a leading 3rd party logistics provider in North America, known for superior execution, customer engagement, and direct access to senior leadership decision-makers. As a member of Inc.'s fastest-growing companies list 15 times, Barrett is big enough to do the job and still small enough to care about your business deeply. eCommerce brands interested in a new 3PL partnership may contact Barrett directly here .

About The ProShop

Located at TD Garden, the Boston Bruins, and Boston Celtics ProShop is the official team store of the Boston Bruins and Boston Celtics and is the only destination for authentic team merchandise, customized apparel, exclusive Garden items, and autographed memorabilia. The ProShop is a key destination for Bruins and Celtics fans seeking to connect with their favorite teams through high-quality merchandise.

Horseware Saddles Up With Barrett Distribution for Long-Term 3PL Partnership

Thu, 11 Apr 2024 18:32:19 GMT

A Winning Combination:

Horseware Rides With Barrett Distribution

Franklin, MA– April 11 ^th , 2024 – Today, Barrett Distribution Centers, a third-party logistics provider (3PL) since 1941, is excited to announce its new partnership with Horseware , an Irish heritage equestrian product manufacturer. Horseware is significantly expanding its U.S. operations by transitioning from self-operated fulfillment to an exclusive 3PL partnership with Barrett. This supply chain transition will enhance Horseware's overall fulfillment capabilities, allowing them to focus on product innovation, scalability and customer satisfaction. Barrett’s Managed Transportation solution will also be a key component in Horseware’s ongoing success, delivering parcel savings and continued optimization.

"In selecting Barrett as our logistics partner, we were guided by several critical factors," stated Conor Farrelly , Logistics Manager at Horseware. "Barrett’s strategic Mid-Atlantic warehouse location, near the Port of Baltimore, is pivotal for us, especially in light of the challenges posed by the Francis Scott Key bridge collapse and the port's closure. Their extensive experience in B2B, retail compliance, e-commerce, wholesales, and proven expertise in apparel fulfillment and handling were equally compelling reasons. Barrett’s resources and experience in NetSuite and retail trading partner integrations align perfectly with our operational needs. These strengths make Barrett an ideal partner for Horseware, ensuring our supply chain remains robust and responsive."

Horseware launched out of the Baltimore region last month, where Barrett handles operations for a strong core of high-growth, Direct-To-Consumer brands.

"We are excited to partner with our newest customer, Horseware, by providing omnichannel (B2B & DTC) warehouse fulfillment services for their fast-growing U.S. operations. It is the first time Horseware will be outsourcing their U.S. fulfillment operations. As a worldwide leader in Equestrian Products, they were very sensitive to finding a partner with the same values and commitment to the best customer experience possible. The Barrett team is excited to be chosen to help support the next phase of Horseware's growth." said Mark Healy , Vice President of Customer 91��.

Horseware, established for its innovative equestrian products, offers a range of items designed with the well-being of horses in mind. Their collection includes high-quality turnout blankets, therapy products, leather goods, and accessories. Horseware's turnout blankets are particularly notable, and they are available in various strengths and materials, including durable polyester, polypropylene, and ultra-strong Ballistic Nylon for maximum protection. Their products also feature advanced technologies like Aqua Trans, Vari-Layer, and No-Fly Zone™, ensuring horses are comfortable, protected, and well-cared for in all weather conditions. Additionally, Horseware provides a versatile liner system that allows for easy adjustments to meet the changing needs of horses throughout the seasons.

Horseware's collaboration with Barrett reinforces the equestrian brand's premium status in the industry. Known for its innovative and functional products, Horseware will leverage Barrett's expansive North American logistics network to meet the market's growing demands. Additionally, this partnership will allow Horseware to combine large-scale production with a personalized touch, ensuring that each customer receives exceptional service.

About Barrett Distribution Centers

Since 1941, Barrett has provided customized third-party logistics (3PL), direct-to-consumer (DTC) eCommerce fulfillment, omnichannel distribution, managed transportation solutions, and retail compliance for clients across all industries, with a focus on apparel & footwear, health & beauty, consumer packaged goods (CPG) and education. Barrett continues to be a leading 3rd party logistics provider in North America, known for superior execution, customer engagement, and direct access to senior leadership decision-makers. As a member of Inc.'s fastest-growing companies list 15 times, Barrett is big enough to do the job and still small enough to care about your business deeply. eCommerce brands interested in a new 3PL partnership may contact Barrett directly here .

About Horseware

Horseware Products LTD was established in Dundalk, Ireland, in 1985. Pioneering with the Rambo Original, they set a new equestrian rug design and functionality standard. Today, Horseware stands as the world's most trusted producer of horse rugs, maintaining a reputation for innovation, quality, and durability, overseen by founders Tom & Carol MacGuinness.

Official Businesswire Release Here

Barrett Distribution Named a 2024 Top 3PL Provider by Multichannel Merchant

Fri, 05 Apr 2024 13:00:01 GMT

Barrett Distribution Named a 2024 Top 3PL Provider by Multichannel Merchant

FOR IMMEDIATE RELEASE

Franklin, MA – April 29 ^th , 2024 – Barrett Distribution , a leading provider of third-party logistics (3PL) solutions, is proud to announce its recognition as a 2024 Top 3PL Provider by Multichannel Merchant (MCM) .

Multichannel Merchant’s annual list of Top 3PL Providers is a curated selection of the best logistics companies, emphasizing service, technology, and capacity excellence. Barrett Distribution was selected for its outstanding track record in providing scalable and flexible logistics solutions, exceptional customer service, and innovative technology that enhances the supply chain efficiency of its clients.

“Being named a Top 3PL Provider by Multichannel Merchant is a testament to our team's hard work and dedication,” said Bryan Corbett , VP of Customer 91�� and Marketing. “Our focus on delivering personalized and efficient logistics solutions has driven our success in the industry, and we are honored to receive this recognition.”

As e-commerce continues to evolve, Barrett Distribution remains at the forefront of the industry, offering various services including warehousing, distribution, fulfillment, and transportation management. The company’s expertise in handling complex logistics requirements and its commitment to leveraging advanced technology have set it apart as a leader in the 3PL sector.

About Multichannel Merchant

Multichannel Merchant reaches key decision makers responsible for e-commerce, management, marketing, and operations at companies that sell merchandise through multiple channels — including e-commerce, mobile, social, and catalog. Multichannel Merchant delivers original research, as well as in-depth analysis of trends and best practices, news, tactical/how-to, executive summaries, technology and supplier comparisons, tip sheets and resource information to help companies sell & deliver products wherever and whenever the customer wants them – at home, work, store or other locations.

About Barrett Distribution Centers

Since 1941, Barrett has provided customized third-party logistics (3PL), direct-to-consumer (DTC) eCommerce fulfillment, omnichannel distribution, managed transportation solutions, and retail compliance for clients across all industries, with a focus on apparel & footwear, health & beauty, consumer packaged goods (CPG) and education. Barrett continues to be a leading 3rd party logistics provider in North America, known for superior execution, customer engagement, and direct access to senior leadership decision-makers. As a member of Inc.'s fastest-growing companies list 15 times, Barrett is big enough to do the job and still small enough to care about your business deeply. eCommerce brands interested in a new 3PL partnership may contact Barrett directly here .

Contact Information

Katherine Wroth
Marketing Manager
katherine.wroth@barrettdistribution.com

Levenger Selects Barrett Distribution Centers As Exclusive 3PL Partner

Katherine.wroth@barrettdistribution.com (Katherine Wroth) — Thu, 28 Mar 2024 19:41:48 GMT

Levenger Pens New Chapter with Barrett:

Superior Fulfillment For A Luxury Brand

Franklin, MA – March 28 ^th , 2024 – Today, Barrett Distribution Centers , a third-party logistics provider (3PL) since 1941, is excited to unveil its latest partnership with legacy craftsmanship brand Levenger . Levenger will realize the immediate benefits of outsourcing their supply chain with Barrett, gaining access to advanced technology, automation and experienced personnel. Optimizing operations with Barrett will allow Levenger to focus on their core business: crafting exquisite writing instruments and elevating their brand presence online, positioning them for sustainable growth in a niche market.

"We chose Barrett for three core reasons: their family-owned heritage aligns with our values of caring for our team, their expertise in providing high-touch services and their commitment to delivering an exceptional customer experience," said Margaret Moraskie , CEO of Levenger.

Levenger quality products and dedication to craftsmanship, honed over 30 years, will continue to enhance the writing experience for professionals shaping the world. The Levenger non-profit legacy will continue via its Partnering For Good program , which supports local libraries, literacy organizations, libraries, museums, and other institutions. To date, the Partnering For Good products have raised more than $325,000 for literacy initiatives in the U.S. and around the globe.

"Levenger is an amazing, unique brand that was a perfect fit for Barrett," said Bryan Corbett , VP of Sales & Marketing. "It's been a real joy working with their brilliant team over the last several months, learning the ins and outs of their highly customized products and processes. We're honored to have been chosen to help continue the Levenger legacy and deliver a top-flight customer experience."

Barrett will launch the Levenger operation out of the Memphis region , where they maintain a strong campus of premium eCommerce fulfillment centers powered by automated, robotics-driven pick solutions . Barrett’s solutions are ideal for Levenger flagship products, such as the Circa notebook system, which provides unparalleled flexibility with the ability to add, remove, and replace components effortlessly, allowing users room to grow and personalize their organizational tools. With premium materials, various styles, and colors, including luxurious full-grain leather options, Circa notebooks embody functional elegance for professionals and creatives. In addition to their commitment to preserving and innovating the heritage of analog products, True Writer turns 25 this year, continuing the Levenger mission and legacy of delivering an extraordinary, everyday pen.

About Barrett Distribution Centers

Since 1941, Barrett has provided customized third-party logistics (3PL), direct-to-consumer (DTC) eCommerce fulfillment, omnichannel distribution, managed transportation solutions, and retail compliance for clients across all industries, with a focus on apparel & footwear, health & beauty, consumer packaged goods (CPG) and education. Barrett continues to be a leading 3rd party logistics provider in North America, known for superior execution, customer engagement, and direct access to senior leadership decision-makers. As a member of Inc.'s fastest-growing companies list 15 times, Barrett is big enough to do the job and still small enough to care about your business deeply. eCommerce brands interested in a new 3PL partnership may contact Barrett directly here .

About Levenger

Founders Steve & Lori Leveen like to say, "We aren't changing the world; our customers are." Levenger is dedicated to celebrating the art of pen to paper and providing premium products that inspire creativity and productivity. Their mission is to empower individuals with finely crafted tools that enhance their daily experiences, fostering a deeper connection with the written word and promoting a thoughtful reflection and expression culture. Their most successful products have generally involved paper, leather, wood, resins, and metals—elements of substance. Higher-quality products are built to last and provide satisfying endurance in contrast to the digital products that come and go every few years. Levenger products are meant to be used enthusiastically, to last and be treasured for a lifetime—and even to be handed down to the next generation.

Contact Information

Katherine Wroth
Marketing Manager
katherine.wroth@barrettdistribution.com
(786)786-3388

Tap into the Personalization Trend: Unlocking 3PL Luxury Specialization

Thu, 28 Mar 2024 15:48:29 GMT

Scaling Effortlessly with Quality, Exclusivity and Personalization

For years, Burger King has urged you to “have it your way,” but fast-food consumers aren’t the only customers demanding customization. Personalization and customization have become cornerstones of exclusivity and brand identity in luxury retail. At Barrett, we understand the delicate art of high-touch luxury boutique brands that offer personalized products, from bespoke stitching to custom engraving. Our partnership approach is tailored to enhance the unique value luxury and boutique brands bring to their clientele.

We offer diverse personalization options for luxury brand fulfillment depending on the product type. For example, fashion products are often personalized with embroidery, while beauty products may have different services.

Other personalization options include:

Engraving
Embossing
Laser engraving
UV printing
Custom handwritten notes
Tissue wrapping
Customized labeling and packaging

Here are five ways we, as your 3PL partner, streamline the customization process and bring exceptional value to your operations:

1. Inventory Optimization: We specialize in luxury personalization, allowing us to manage fewer SKUs while minimizing inventory management costs. Whether embroidering names on high-end apparel or adding custom engravings to electronics, our 'build to order' approach significantly reduces production and inventory overheads.

2. Enhanced Responsiveness: We align closely with market demands by postponing product customization until the final stage. Our strategically located facilities ensure rapid delivery of customized orders, improving responsiveness and customer satisfaction.

3. Overhead Reduction: Personalization challenges, such as space, labor, and maintaining cutting-edge equipment, are substantial. At Barrett, we offer flexible space, expert personnel and advanced technology, freeing you from hefty overhead investments.

4. Fluctuation Management: Navigating sales fluctuations due to seasonality, promotions, or business growth can be daunting. Our shared-space model and scalable resources enable us to adeptly handle these variations, ensuring stability in your supply chain.

5. Specialized Expertise: We understand that personalization goes beyond generic solutions. Our extensive experience allows us to tailor our operations to meet your specific business requirements and unique challenges, enhancing efficiency and productivity with custom-engineered processes.

At Barrett, we’re committed to making your business stand out with our bespoke personalization and customization services, including luxury specialization, stitching, custom engraving, and embroidery. Elevate your brand with us and experience the unparalleled advantages of our specialized 3PL services.

Connect with us today to learn how to scale effortlessly with quality, exclusivity and personalization.

Barrett Distribution Centers Unveils Its Second Dallas Fulfillment Center

Tue, 12 Mar 2024 15:52:44 GMT

A Double Down on Dallas with a 500k+ Square Foot State-of-the-Art eCommerce Fulfillment Center

Franklin, MA – March 12, 2024 – Barrett Distribution Centers, a third-party logistics (3PL) provider and a leader in eCommerce and omnichannel fulfillment solutions, is thrilled to announce the expansion of its operations with the opening of its second fulfillment distribution center in the Dallas, Texas region . This strategic addition underscores our commitment to supporting direct-to-consumer (DTC) eCommerce and omnichannel fulfillment, alongside retail/B2B distribution, warehousing, and comprehensive transportation solutions. This new facility is poised to serve Fortune 100/500/1000 companies and high-growth eCommerce brands looking to capitalize on Dallas's burgeoning status as a logistics and supply chain hub.

“Our expansion in Dallas is a key component of our broader strategy to reinforce a strong national footprint,” said Scott Hothem , SVP of Barrett. “With over 25 locations across the United States, Barrett is uniquely positioned to offer scalable solutions that grow with your business. Whether you're a fast-growing brand looking to navigate the complexities of eCommerce fulfillment or an established Fortune 100/500/1000 seeking to optimize your supply chain, Barrett provides the flexibility and scalability to meet your needs.”

Dallas's strategic location offers an unparalleled starting node for logistics operations, boasting excellent parcel zone coverage that rivals other popular logistics regions such as the Midwest and Midsouth. The new Dallas fulfillment center is a testament to Barrett's foresight in recognizing and leveraging geographic advantages to the benefit of its clients.

Investment in automation will continue in the new Dallas facility, as it will be equipped with state-of-the-art technology, including drones and Autonomous Mobile Robots (AMRs), to ensure efficient inventory management and order fulfillment. Coupled with Barrett’s sophisticated, custom Warehouse Management System (WMS), designed to integrate seamlessly with clients' Enterprise Resource Planning (ERP) systems, Barrett will continue to set new standards in operational efficiency and transparency.

This new facility will initially create over 75 new jobs in Forney, TX, with plans for continued growth and expansion in the future. Barrett is dedicated to investing in the communities in which we operate, and we look forward to partnering with local organizations and businesses to support economic growth in the region.

The location address of Barrett’s new fulfillment center is: 13991 US HWY 80, Forney, TX 75126

About Barrett Distribution Centers

Contact Information

Katherine Wroth

Marketing Manager

katherine.wroth@barrettdistribution.com

Is Your 3PL Letting You Down? Consider A Move To Barrett

Fri, 09 Feb 2024 02:38:11 GMT

From Challenges to Triumphs: The Barrett Blueprint for E-Commerce Success

In the dynamic realm of e-commerce, where consumer expectations and market demands evolve at lightning speed, the choice of a logistics partner can dramatically influence your brand's trajectory. The quest for a 3PL partner that not only addresses current challenges but also anticipates future opportunities is paramount. Barrett Distribution Centers emerges as a visionary ally, adept at converting traditional logistical challenges into strategic advantages.

Let's explore the hurdles you might face with your current 3PL through a series of typical pain, and unveil how Barrett's innovative solutions can guide your brand to unparalleled success.

Identifying the PAIN With Your Current 3PL

1. Are Slow Fulfillment Times Holding You Back?

In an age where speed equates to customer satisfaction, can you afford to stick with a partner whose slow fulfillment times jeopardize your brand's reputation? Barrett's solution is a synthesis of advanced automation and optimized processes, ensuring that speed and accuracy are the hallmarks of your fulfillment strategy.

2. Is a Rigid Workplace Culture Stifling Your Growth?

How can a 3PL's one-size-fits-all mentality serve the unique and evolving needs of your dynamic brand? Barrett thrives on flexibility and innovation, recognizing that true success comes from custom-tailored solutions that evolve with your business.

3. Feeling Cut Off from Strategic Insights?

When was the last time you could easily access senior leadership for a strategic discussion at your current 3PL? Unlike others, Barrett ensures open lines to our leadership, fostering a collaborative environment where your voice directly shapes strategic outcomes.

4. Are You Settling for Generic 91��?

Can your brand's unique challenges be met with off-the-shelf solutions, or does it demand a custom-engineered approach? Barrett stands out by designing logistics strategies from the ground up, specifically tailored to meet and exceed your brand's specific needs and aspirations.

5. Trapped in Reactive Operations?

Is your logistics partner always a step behind, scrambling to catch up instead of proactively steering toward success? Barrett's forward-thinking and predictive analytics keep us ahead, ensuring your operations run smoothly and efficiently.

6. Lacking Tailored Engineering 91��?

Without logistics solutions engineered for your brand's specific needs, are you really maximizing potential growth and innovation? Barrett's expert team specializes in crafting bespoke solutions, incorporating cutting-edge technology and best practices to ensure a perfect fit for your aspirations.

7. Are Communication Breakdowns a Constant Battle?

How often are operational inefficiencies the result of poor communication with your 3PL? Barrett champions transparent, consistent communication, ensuring that you're always informed and that your feedback drives our mutual success.

8. Does Your 3PL Support Your Growth?

Can your current partner adapt and scale as your brand grows, or are they a limiting factor? Barrett's scalable solutions and adaptable infrastructure ensure that we're not just keeping pace but propelling your brand forward at every growth stage.

9. Feeling the Tech Disconnect?

In the digital-first landscape of e-commerce, is your logistics operation hampered by outdated technology or a lack of integration? Barrett harnesses the latest logistics technologies, ensuring your operations are streamlined, efficient, and perfectly aligned with the digital age.

10. Worried About Cost Inefficiencies?

Are rising logistics costs without corresponding returns on investment causing you concern? Barrett's focus on efficiency, powered by technology and innovation, ensures not just competitive pricing but value-driven services that bolster your bottom line.

Let Barrett Ease Your Pain

Speed and Precision in Fulfillment: Barrett recognizes that in the e-commerce domain, speed is synonymous with customer satisfaction. Our advanced automation and refined processes ensure rapid, accurate fulfillment, positioning your brand as a beacon of reliability and efficiency.

Dynamic Culture and Customized Strategies: Barrett's culture is built on flexibility and innovation, allowing us to design and implement logistics strategies that are not just effective but are tailored to the unique rhythm and requirements of your brand.

Strategic Access and Collaborative Insights : With Barrett, strategic alignment is paramount. Our open channels to senior leadership ensure that your brand benefits from insights and decision-making that resonate with your strategic goals.

Tailored 91�� for Unmatched Efficiency: We go beyond the conventional, crafting bespoke logistics solutions that are meticulously aligned with your brand's specific challenges and aspirations, ensuring operational excellence and market competitiveness.

Proactive Approach and Predictive Analytics: Barrett's forward-thinking methodology, bolstered by predictive analytics, means we're always ahead of the curve, anticipating challenges and seizing opportunities to keep your operations seamless and agile.

Engineered 91�� for Your Unique Needs: Our commitment to innovation is reflected in our custom-engineered logistics solutions, designed to optimize your operations, enhance efficiency, and drive your brand forward.

Seamless Communication for Flawless Operations: Transparency and proactive communication are cornerstones of our partnership philosophy. Barrett ensures you're always informed and engaged, making miscommunications and operational disruptions things of the past.

Scalable 91�� for Ambitious Growth: As your brand eyes the horizon, Barrett's scalable logistics solutions ensure that no matter the scale of your ambition, we're equipped to support and propel your growth every step of the way.

Integrating Advanced Technology for Digital Dominance: In the digital age, Barrett's technology-first approach ensures your logistics operations are not just efficient but revolutionary, setting new standards in e-commerce logistics.

Optimizing Costs for Greater Returns: Efficiency at Barrett doesn't come at the expense of quality. Our innovative logistics solutions are designed to optimize costs, enhancing your operational efficiency and boosting your bottom line.

Embarking on a Journey with Barrett

Choosing Barrett transcends selecting a logistics provider; it signifies a partnership dedicated to navigating the complexities of e-commerce with expertise, innovation, and strategic foresight. Our commitment to tailored solutions, exceptional service, and a forward-looking approach ensures that we're not merely addressing today's challenges but unlocking tomorrow's opportunities.

Ready to Illuminate Your Brand's Potential?

In the competitive landscape of e-commerce, partnering with Barrett means setting your brand on a course where challenges become catalysts for growth, efficiency, and unparalleled success. Let Barrett be the lighthouse guiding your brand to a bright and prosperous future.

Explore Barrett's Custom 91��: Talk to one of Barrett's experts today .

A Match Made for Comfort: Barrett Distribution Centers Partners with #1 Pillow Maker COOP Sleep Goods

Wed, 24 Jan 2024 22:12:29 GMT

Sleeping with Barrett: Beyond a Successful Peak Season

Franklin, MA – January 24, 2023 – Today, Barrett Distribution Centers , a pioneering name in third-party logistics (3PL) since 1941, is thrilled to announce its new partnership with the rapidly growing, direct-to-consumer (DTC) brand COOP Sleep Goods. Following a rigorous selection process, which saw several industry competitors vying for the opportunity, COOP has chosen Barrett as their 3PL provider to support their current eCommerce fulfillment needs as well as their rapid omnichannel expansion. COOP will also be taking advantage of the robust Managed Transportation solution at Barrett.

Bailey Kelly, Senior Director of Operations & Supply Chain, spearheaded the selection process on behalf of COOP. Bailey added, "We felt like Barrett had everything COOP needed in a level-up 3PL partner: extensive B2B/Retail Compliance experience, NetSuite & retail trading partner integrations along with a very competitive Managed Transportation product. We had a very successful holiday peak season with Barrett in 2023 and have been very pleased with our decision."

COOP Sleep Goods launched out of the Memphis region this past October, where Barrett maintains a strong campus of premium eCommerce fulfillment centers powered by automated, robotics-driven pick solutions .

Mark Healy, Vice President of Customer 91��, shared his perspective: “We are thrilled to be the chosen partner of COOP Sleep Goods. The COOP brand is growing rapidly across multiple channels, which was a perfect fit for Barrett's omnichannel fulfillment expertise. Very proud to be supporting their dynamic growth and brand awareness as the #1 rated pillow by Consumer Reports.”

COOP Sleep Goods , renowned for their innovative approach to sleep comfort, offers a range of adjustable, quality sleep products. Their flagship product, "The Original" pillow, along with others like "The Eden" and "The Original Body Pillow," highlight COOP's commitment to versatile, comfortable sleep solutions that cater to various sleeping styles. Emphasizing individual comfort, COOP designs products like the "Original Maternity Pillow" and the "Eden Cool+" collection, which provide targeted support and cooling features. This focus on adaptability and customer satisfaction, evident in their 100-day return policy, cements COOP's position as a leader in enhancing sleep experiences.

Barrett's partnership with COOP Sleep Goods highlights the logistics company's industry reputation. With its extensive North American network, Barrett excels in blending large-scale capabilities with a personalized approach to service. This unique combination enables them to efficiently handle major demands while maintaining a deep commitment to their partners' success, a balance that's crucial for COOP Sleep Goods and other growing brands.

About Barrett Distribution Centers

About COOP Sleep Goods

Jin and Kevin grew up in Los Angeles working in the family textile business. Both decided to leave their jobs to make a pillow the right way. Going from factory to factory, they found a pillow industry built from scraps of furniture padding and repurposed mattress remnants. Jin and Kevin created a new industry standard using only freshly made Virgin Foam. 100s of samples later, they finally had a clean, high-quality pillow that they were proud to have Mom sleep on. Today, COOP has been recognized as the #1 pillow for four straight years by Consumer Reports.

Official Businesswire Release Here

Contacts

Bryan Corbett
VP Marketing & Business Development
bcorbett@barrettdistribution.com
7 2 43551804

The Perfect Order: Mastering E-commerce Order Fulfillment for High-Growth Brands

Wed, 17 Jan 2024 18:56:20 GMT

Crafting Excellence in E-commerce: A Guide to Achieving the Perfect Order with Barrett Distribution

As a Third-Party Logistics (3PL) provider catering to rapidly expanding e-commerce brands, Barrett Distribution understands that the concept of "the perfect order" is not just an ideal, but a necessary benchmark in today’s competitive marketplace. Achieving this perfection is a symphony of precision, efficiency, and customer-centric strategies.

Understanding the Perfect Order

The perfect order begins with flawless order accuracy. This means ensuring that every item shipped matches the customer's request in type, quantity, and quality. It's about getting the right products to the right people at the right time.

Inventory Management: The Backbone of Order Accuracy

Effective inventory management is critical. This involves real-time tracking, accurate forecasting, and minimizing stock discrepancies. With high-growth e-commerce brands, the ability to scale inventory management processes is vital to accommodate fluctuating demands while maintaining order accuracy.

Seamless Integration with Technology

Leveraging advanced technology for seamless integration across various platforms is key. This includes integrating with e-commerce platforms, inventory management systems, and shipping carriers. Automation in picking and packing processes not only speeds up order fulfillment but also reduces human error, contributing to the perfect order.

Speed and Efficiency in Fulfillment

In the e-commerce world, speed is currency. Quick order processing, efficient picking and packing, and fast shipping are non-negotiable. But speed should never compromise accuracy. Balancing these two aspects is a hallmark of an adept 3PL provider.

Customization and Value-Added Services

Customization in packaging and offering value-added services like kitting or personalized notes enhances the unboxing experience, which is pivotal in brand loyalty and customer satisfaction.

Returns Management: Completing the Cycle

An often-overlooked aspect of the perfect order is efficient returns management. A smooth, hassle-free return process is essential for customer retention and reinforces brand reliability.

Sustainable Practices

Sustainability is increasingly becoming a part of the perfect order. Implementing eco-friendly practices in packaging and logistics not only appeals to environmentally conscious consumers but also contributes to corporate social responsibility.

Data-Driven Decision Making

Finally, leveraging data analytics for continuous improvement is crucial. By analyzing order fulfillment data, e-commerce brands can identify trends, anticipate issues, and make informed decisions to enhance the overall efficiency of the supply chain.

In conclusion, as your trusted partner in e-commerce growth, Barrett Distribution is dedicated to turning the perfect order into a standard practice for your business. If you're ready to elevate your order fulfillment process and propel your brand to new heights, we invite you to take the first step. Browse our website, explore our innovative solutions, and fill out our contact form today . Let's collaborate to create a seamless, efficient, and customer-centric fulfillment experience that drives your brand forward. Your journey towards perfection in e-commerce fulfillment starts here with Barrett Distribution.

Barrett Distribution Centers Announces Long-Term Partnership with High-Flying eCommerce Apparel Brand nuuds

Mon, 21 Aug 2023 23:24:53 GMT

Fashion Forward with Barrett: nuuds Embarks on a New Logistics Adventure

Franklin, MA – August 21, 2023 – Today, Barrett Distribution Centers , a pioneering name in third-party logistics (3PL) since 1941, is thrilled to announce its newest partnership with the rapidly growing direct-to-consumer (DTC) apparel brand, nuuds . Following a rigorous selection process, which saw several industry competitors vying for the opportunity, nuuds has chosen Barrett as their 3PL provider to support their rapidly growing eCommerce fulfillment needs. Additionally, Barrett will oversee all future retail and omnichannel expansion, as well as the launch of their new children's clothing line, tones .

Rob Fletcher, co-founder of nuuds and Head of Operations, spearheaded the selection process on behalf of nuuds. Particularly impressed with Barrett’s hands-on approach, agility and operational capabilities, Rob stated, "As a young, growing DTC eCommerce brand, Barrett can help us grow in any direction we want. Everything we'd heard about Barrett was evident during our site visits. Their operational team and leadership exhibited unparalleled agility and understanding of our unique needs as a brand. The fact that Barrett pursued us with such vigor made us feel genuinely valued."

nuuds and tones will initially launch out of the Memphis region, where Barrett maintains a strong campus of premium eCommerce fulfillment centers powered by automated, robotics-driven pick solutions .

Bryan Corbett, VP of Sales & Marketing at Barrett , shared his perspective: "Amazing brand, unbelievable growth story, amazing people to work with at nuuds. In the logistics world, those three adjectives describe the perfect partner. Everyone at Barrett is honored and thrilled to be chosen as nuuds’ trusted 3PL partner. Selecting a supply chain partner is one of the most critical decisions a young, growing brand makes, and we are ecstatic with their decision. Everyone at Barrett is excited to get to work!”

Launched in October of 2023, nuuds is a direct-to-consumer (DTC), elevated basics apparel brand centered around authenticity and inclusivity. Daryl-Ann Denner, co-founder of nuuds, boasts a following of 1.4M on Instragram and is very well known for her influence in the social media realm. nuuds' clothing, crafted for every body type, underscores the brand's commitment to quality, comfort, and genuine representation. Just a year post-launch, nuuds' success and growth underscore the brand's resonance with its audience.

Barrett's choice by nuuds serves as a testament to the logistics provider's longstanding reputation in the industry. With a sprawling network across North America , Barrett is known for striking the perfect balance of scale and personalized service - big enough to deliver, yet small enough to care deeply about their partners' success.

About Barrett Distribution Centers

About nuuds

A beacon of body positivity, nuuds is a direct-to-consumer (DTC) elevated basics apparel brand centered around authenticity and inclusivity. Their apparel, crafted for every body type, underscores the brand's commitment to quality, comfort, and genuine representation. nuuds was created to be your one stop place for attainable, high-quality basics that fit and flatter your real body like nothing else. Whether you’re wanting a super smoothing bodysuit to make you feel confident for a night out, or that insanely cozy sweatshirt you grab out of your hamper night after night, I know these are going to be your new favorite basics.

Barrett Distribution Centers Honored with 15th Inclusion on the Inc. 5000 List

Wed, 16 Aug 2023 22:51:55 GMT

For the 15th time, Inc. 5000 has named Barrett Distribution Centers to its exclusive list of America’s fastest growing private companies

FRANKLIN, Mass.--( BUSINESS WIRE )-- Barrett Distribution Centers , a leading provider in customized third-party (3PL) logistics solutions, proudly announces its recognition on the esteemed Inc. 5000 list for the 15th time. This distinction is a testament to the unwavering commitment of the Barrett team to excel in service and operational excellence.

"Being recognized by Inc. 5000 for the 15th time is not just an honor, it’s a reflection of the dedication, hard work, and spirit of innovation ingrained in our culture," said Tim Barrett, Chief Operating Officer . "Each time we make this list, it reinforces our belief in our mission and the value we bring to our customers. It's not just about growth; it's about sustained excellence."

Barrett has long been recognized for its sophisticated logistics solutions , fostering growth for a multitude of businesses across various sectors. Their relentless dedication to evolving with industry demands and prioritizing customer needs has set them apart in the competitive landscape.

Scott Hothem, Senior Vice President , added, "Our consistent presence on the Inc. 5000 list speaks volumes about the strength of our relationships - with our customers, associates, and vendor partners. They are the backbone of our success, and this recognition is as much theirs as it is ours."

Throughout its rich history, Barrett has deeply valued its collaborative alliances. The firm attributes its sustained growth and repeated accolades to the unwavering dedication and trust from its clientele, Barrett team members, and supply chain collaborators over the years.

The Inc. 5000 list is a hallmark of entrepreneurial success and recognizes the fastest-growing private firms in America. For Barrett Distribution Centers, making this prestigious list 15 times is a clear indication of its dedication to excellence, innovation, and sustainable growth.

About Barrett Distribution Centers

Since 1941, Barrett has provided customized third-party logistics (3PL), direct-to-consumer (DTC) eCommerce fulfillment, omnichannel distribution, managed transportation solutions and retail compliance for clients across all industries, with a focus on apparel & footwear, health & beauty, consumer packaged goods (CPG) and education. Barrett continues to be a leading 3rd party logistics provider in North America, known for superior execution, customer engagement and direct access to senior leadership decision makers. As a member of Inc's fastest growing companies list 14 times, Barrett is big enough to do the job and still small enough to deeply care about your business.

About The Inc. 5000

Inc. Business Media is the leading multimedia brand for entrepreneurs. Through its journalism, Inc. aims to inform, educate, and elevate the profile of our community: the risk-takers, the innovators, and the ultra-driven go-getters who are creating our future. Inc.’s award-winning work reaches more than 50 million people across a variety of channels, including events, print, digital, video, podcasts, newsletters, and social media. Its proprietary Inc. 5000 list, produced every year since 1982, analyzes company data to rank the fastest-growing privately held businesses in the United States. The recognition that comes with inclusion on this and other prestigious Inc. lists, such as Female Founders and Power Partners, gives the founders of top businesses the opportunity to engage with an exclusive community of their peers, and credibility that helps them drive sales and recruit talent. For more information, visit www.inc.com .

Contact Information

Bryan Corbett
VP Marketing & Business Development
bcorbett@barrettdistribution.com
7 2 43551804

Redefining Flexibility: Tailored 3PL Supply Chain 91��

hsmith@barrettdistribution.com (Harrison Smith) — Fri, 11 Aug 2023 19:22:37 GMT

Leveling-Up With Your Next 3PL Using Dedicated, Engineered 91��

In today's business landscape, where supply chains can make or break success, Barrett Distribution Centers is leading the way in innovation. We know that a one-size-fits-all approach to logistics just doesn't cut it in today's fast-moving market.

What Sets Us Apart: What makes Barrett stand out is our commitment to creating solutions that are designed just for you. As the Director of Pricing , I work closely with our engineering and operations teams to really understand what you need. Whether you're shipping 5,000 orders per day or 500, we'll come up with a design that utilizes AMRs and pick modules to optimize picking reduce costs. If your products are packed in polybags, we’ll deploy Autobaggers to eliminate the need for a manual packout process. When you visit one of our Barrett facilities, you'll see different solutions we've crafted for our clients. We don't try to fit everyone into the same mold; we find what works best for you.

Always Adapting: With Barrett, the solutions we create during the Sales Process are just the beginning. Our Strategic Account Managers embed themselves in our customers’ businesses and become an extension of the brand. This helps Barrett fully understand our customers’ goals and future plans to develop solutions to meet their evolving needs. Whether that’s updating the storage and processes in a current footprint or investing in a new building that will better fit your new requirements, Barrett is ready and willing to continually invest in our customers.

Standing Strong in Change: In the spotlight of ever-changing industries, Barrett Distribution Centers shines as your beacon of stability. Our tailored solutions redefine what flexibility means in supply chains, empowering your business to not only weather storms but to harness their energy for growth. We're not just another logistics option; we're your strategic partner in progress, your collaborators in change, and your allies in success.

As the business landscape evolves and challenges shift shape, Barrett Distribution Centers continues to be the guiding force, showing that with innovation, partnership, and a customized approach, businesses can thrive in any environment.

Join us in reimagining what's possible in the realm of supply chain solutions.

Same Day Fulfillment + 1 Day Delivery to the Northeast with Barrett Distribution Centers

hsmith@barrettdistribution.com (Harrison Smith) — Fri, 04 Aug 2023 00:53:26 GMT

Ten Reasons for DTC eCommerce & Omnichannel Brands To Consider The Northeast For Warehousing and Fulfillment

For businesses in the ecommerce industry seeking to gain a competitive edge in the Northeast market, Barrett Distribution Centers Franklin, MA location is a game-changer. With our strategic location at the crossroads of the region, we offer unparalleled access to major cities and markets, making next-day shipping to the entire Northeast a reality.

With over 80 years of experience in the logistics industry, Barrett Distribution Centers has honed its craft, becoming a trusted name known for excellence and reliability. We understand the unique demands of the Northeast market and have tailored our services to meet the evolving needs of ecommerce brands. Our warehousing space in Franklin, MA, provides the perfect springboard for businesses looking to establish a robust presence in the Northeast, enhancing their supply chain efficiency and accelerating growth.

When you choose Barrett Distribution Centers , you gain more than just a warehousing space; you gain a reliable and experienced partner. Our customer-centric approach ensures that we prioritize your unique needs, providing personalized shipping solutions that exceed expectations. By leveraging our strategic partnerships with national and regional carriers, we can offer next-day shipping across the entire Northeast, empowering your business to reach your customers swiftly and reliably.

Ten Benefits For a DTC Brand Looking to Optimize & Grow In The Northeast:

1. **Customer Proximity**: The Northeast is densely populated with key cities like New York, Boston, and Philadelphia. By having an eCommerce node in this region, a direct-to-consumer (DTC) brand can be closer to a significant customer base, providing the opportunity for faster shipping and improved customer service.

2. **Reduced Shipping Costs and Times**: By operating closer to a significant portion of your customer base, you can reduce shipping distances and thus costs. Shorter shipping times can also improve customer satisfaction and help you compete more effectively with other businesses.

3. **Access to Skilled Workforce**: The Northeast is home to a number of top universities and large urban centers. This makes it an excellent region for sourcing talented employees, from marketing and sales professionals to logistics and supply chain experts.

4. **Diverse Market**: The Northeast has a diverse population, making it ideal for a DTC brand to test and adapt products to different demographics. This can enhance the brand's market understanding and product development capabilities.

5. **Infrastructure**: The Northeast has a strong infrastructure in terms of transportation (airports, highways, rail systems), warehousing, and logistics. This would make the operations of an eCommerce node more efficient and reliable.

6. **Technology Integration**: The Northeast is known for its strong tech industry. Having an eCommerce node here allows for easy integration with other tech companies and start-ups, which could lead to beneficial partnerships and collaborations.

7. **Brand Visibility**: Having a presence in such a bustling, influential part of the country can increase brand visibility. This could open up opportunities for partnerships, media attention, and other brand-building activities.

8. **Access to Investors**: The Northeast, particularly New York, is a hub for finance and investment. Having an eCommerce node here can make it easier to attract potential investors and increase opportunities for growth and expansion.

9. **Competitive Intelligence**: Being in a region with other competing brands can provide insights into market trends, competitive tactics, and customer preferences.

10. **Regulatory Compliance**: By establishing an eCommerce node in the Northeast, a DTC brand can more effectively comply with regional laws and regulations. This could include everything from sales tax collection to environmental regulations.

In conclusion, our warehousing space in Franklin, MA, offers a strategic advantage for ecommerce brands seeking next-day shipping solutions in the thriving Northeast region. With 80+ years of experience and recognition on the 2022 Fast 50 List, Barrett Distribution Centers stands as a dependable and innovative partner. Join us in unlocking success in the Northeast and propel your business to new heights with our comprehensive logistics solutions. Let us be your gateway to seamless shipping and a brighter future.

Barrett Distribution Centers Named a 2023 Fast 50 Company by Boston Business Journal

bcorbett@barrettdistribution.com (Bryan Corbett) — Tue, 16 May 2023 20:05:45 GMT

Barrett Distribution Centers Achieves Remarkable Milestone: Recognized on Boston Business Journal Fast 50 List for Fourth Consecutive Year, Showcasing Unprecedented Growth, Exceptional Workplace Culture, and Unyielding Dedication to Ecommerce Fulfillment Customers

BOSTON--( BUSINESS WIRE )-- For the 4th consecutive year, The Boston Business Journal has named Barrett Distribution Centers to its exclusive 2023 Fast 50 list, which represents the 50 fastest-growing private companies in Massachusetts.

"We are incredibly honored to be recognized by The Boston Business Journal Fast 50 list once again," said Arthur Barrett , President of Barrett Distribution Centers . "As a nationwide leader in DTC eCommerce and omnichannel fulfillment supply chain solutions, Barrett has continued to achieve record growth year after year. This recognition is a testament to the hard work, dedication, and innovation our team brings to the table each day as we strive to deliver exceptional services to our clients."

The Fast 50 companies are selected and ranked based on revenue growth from 2019 to 2022. The numbers are crunched and analyzed by the Business Journal’s research department.

"We are so happy to be able to celebrate this year's Fast 50, bringing together the leaders, founders and professionals working at the region's fastest-growing private companies," said Carolyn M. Jones, market president and publisher of the Boston Business Journal.

A Fast 50 special publication is scheduled to run in the May 19 weekly edition of the Business Journal and online that week as well. A celebration to honor this year's Fast 50 is scheduled to be held on Wednesday, May 17 at the Westin Copley Marriot where the rankings will be released.

Companies on the Fast 50 must have their headquarters in Massachusetts and must have reported revenue of at least $500,000 in 2019 and $1 million in 2022 were considered.

About The Boston Business Journal

The Boston Business Journal is the region's premier business media organization, one of 45 markets owned by American City Business Journals. For marketing and sponsorship opportunities, contact the Business Journal today.

About Barrett Distribution Centers

Since 1941, Barrett has provided customized third-party logistics (3PL), direct-to-consumer (DTC) eCommerce fulfillment, omnichannel distribution, managed transportation solutions and retail compliance for clients across all industries, with a focus on apparel & footwear, health & beauty, consumer packaged goods (CPG) and education. Barrett continues to be a leading 3rd party logistics provider in North America, known for superior execution, customer engagement and direct access to senior leadership decision makers. As a member of Inc's fastest growing companies list 14 times, Barrett is big enough to do the job and still small enough to deeply care about your business.

Contact Information

Bryan Corbett
VP Marketing & Business Development
bcorbett@barrettdistribution.com
7 2 43551804

Elevating Performance: The Power of Integrating Multi-tiered Pick Modules and Robotic Picking Systems in the Realm of Footwear, Apparel, and Compact Inventory

Mon, 08 May 2023 13:00:00 GMT

Unleashing the Potential of Advanced Warehouse 91��: Revolutionizing Footwear, Apparel, and Compact Inventory Management

The relentless pursuit of efficiency in the e-commerce domain necessitates the adoption of groundbreaking strategies and technologies to bolster warehouse operations. One such approach involves the amalgamation of multi-tiered pick modules and robotic picking systems. This article delves into the myriad advantages of embracing this sophisticated technology, accentuating its impact on units per hour (UPH) and productivity, particularly within the footwear, apparel, and small-dimension inventory sectors.

The Art of Optimizing Space Utilization

Multi-tiered pick modules ingeniously maximize vertical storage space, leading to a streamlined and systematic organization of products. These structures, tailored to the specific requirements of footwear, apparel, and compact inventory items, facilitate a seamless and efficient picking process. The intelligent use of space translates into reduced operational costs and enhanced productivity.

The Symphony of Robotic Picking

The integration of state-of-the-art robotic picking systems, such as Locus and 6RS, represents a paradigm shift in warehouse operations. These autonomous machines harmonize with human workers, orchestrating a dynamic, high-precision picking process. The result is a dramatic increase in UPH and an elevated level of productivity that surpasses traditional manual labor.

The Pursuit of Accuracy and Speed

In an era where customer satisfaction hinges on prompt and accurate order fulfillment, robotic picking systems provide a compelling solution. The marriage of multi-tiered pick modules and robotics yields a substantial reduction in picking errors, ensuring that customer expectations are met or exceeded. The fusion of accuracy and swiftness reinforces brand reputation and fosters customer loyalty.

The Adaptability to Fluctuating Demand

One of the most formidable challenges faced by e-commerce businesses is the ever-changing nature of consumer demand. By incorporating multi-level pick modules and robotic picking systems, companies can swiftly adapt to fluctuations in order volumes. The inherent flexibility of these technologies enables businesses to accommodate seasonal peaks and troughs, thereby sustaining productivity and meeting customer expectations.

The Catalyst for Human Resource Efficiency

The implementation of robotic picking systems not only bolsters productivity but also empowers the human workforce. By automating repetitive and labor-intensive tasks, employees can focus on more strategic and value-added activities. This shift engenders a more engaging and fulfilling work environment while simultaneously driving business growth.

The fusion of multi-tiered pick modules and robotic picking systems heralds a new era of efficiency, innovation, and productivity in the realm of footwear, apparel, and small-dimension inventory management. By embracing this cutting-edge technology, businesses can elevate their performance, augment their UPH, and foster an atmosphere of unparalleled customer satisfaction.

Embark on a transformative journey by integrating these advanced solutions into your warehouse operations. Contact our team of experts to explore how multi-level pick modules and robotic picking systems can revolutionize your e-commerce fulfillment strategy and propel your business to unprecedented heights.

The Barrett Distribution Advantage: Transforming Your E-commerce Business with a Leading 3PL Provider

Fri, 05 May 2023 13:00:15 GMT

Propel Your Brand to New Heights: Experience Unprecedented Growth with Barrett Distribution as Your 3PL Partner

The dynamic e-commerce landscape demands constant adaptation and innovation to maintain a competitive edge. Partnering with a proficient and seasoned 3PL provider, such as Barrett Distribution, paves the way for success. In this article, we will delve into how choosing Barrett Distribution can transform your e-commerce business, highlighting our state-of-the-art technology, scalability, and proven track record with well-known brands.

Innovative Technology 91��

Barrett Distribution continuously invests in cutting-edge technology to provide the best services for our clients. Our utilization of Locus and 6RS robotic systems streamlines the picking process, enhancing efficiency and accuracy in the fulfillment of orders. Additionally, our put wall systems optimize order consolidation, while the Barrett Parcel Program offers advanced parcel management, reducing shipping costs and improving delivery times.

Experience with Industry-leading Brands

Our expertise spans across various industries, with a focus on footwear and apparel. We are proud to serve renowned brands such as Johnnie-O, Oofos, Nobull, and Carhartt, offering customized solutions to support their growth and expansion. Our experience with these brands has enabled us to develop industry-specific knowledge, allowing us to cater to the unique needs of your e-commerce business effectively.

Scalability for Sustainable Growth

Barrett Distribution is well-equipped to handle the challenges that come with a growing e-commerce business. Our extensive infrastructure and resources empower us to scale operations seamlessly, accommodating brands that expand from processing 200 orders a day to managing over 10,000+ orders daily. Our adaptability ensures your business can thrive without the constraints of traditional in-house fulfillment.

A Dedicated 3PL Partner

When you choose Barrett Distribution, you gain a dedicated 3PL partner committed to streamlining your e-commerce operations. By outsourcing your fulfillment to us, you can focus on your core business objectives, such as growing sales and nurturing your customer base. Our expert team handles the complexities of fulfillment, allowing you to concentrate on expanding your business and enhancing customer satisfaction.

Embracing the Barrett Distribution advantage can be a game-changer for your e-commerce business. Our innovative technology solutions, industry expertise, and commitment to scalability empower you to stay ahead in a competitive market. As a dedicated 3PL partner, we enable you to focus on your core business activities, ensuring sustainable growth and exceptional customer experiences.

Take the first step towards transforming your e-commerce business by partnering with Barrett Distribution. Contact us today to learn more about our services and how we can tailor our solutions to support your growth and success.

Maximizing Efficiency: How Barrett Distribution Outperforms Traditional In-House Fulfillment

Wed, 03 May 2023 15:31:43 GMT

Five Reasons To Ditch Your Current In House Fulfillment Strategy

In the rapidly evolving and highly competitive e-commerce landscape, businesses are constantly looking for innovative ways to maximize efficiency and reduce costs. One crucial aspect of e-commerce success lies in effective fulfillment management. Barrett Distribution Centers, a top-tier nationwide 3PL with 82 years of service, has consistently demonstrated its ability to outperform traditional in-house fulfillment through its advanced technologies and deep industry expertise. In this article, we will explore the key factors that contribute to Barrett Distribution's success and how partnering with us can revolutionize your e-commerce fulfillment strategy.

Cutting-Edge Technology Integration

Barrett Distribution Centers utilize state-of-the-art technologies to streamline operational efficiencies. Our advanced warehouse management systems (WMS) and automation solutions provide real-time inventory visibility, order accuracy, and seamless order processing. Our system's integration capabilities ensure seamless communication and data exchange between our clients' e-commerce platforms and our fulfillment processes.

Expertise in Supply Chain Management

With 82 years of service under its belt, Barrett Distribution has accumulated a wealth of knowledge in supply chain management. Our team of professionals is adept at handling the complexities of e-commerce fulfillment, with expertise spanning across various aspects of the supply chain, including inventory management, transportation, and order processing.

Scalability and Flexibility

One of the key advantages of partnering with Barrett Distribution is the scalability and flexibility we offer. Our robust infrastructure and extensive resources allow us to quickly adapt to changes in market demand, effectively accommodating fluctuations in order volumes and facilitating business growth. In contrast, traditional in-house fulfillment operations often struggle with scalability and may require significant capital investment to expand.

Cost Savings

By outsourcing your e-commerce fulfillment to Barrett Distribution, you can benefit from significant cost savings. Our advanced logistics solutions and streamlined processes enable us to optimize labor, space, and transportation, resulting in reduced operating expenses. Additionally, our economies of scale allow us to offer competitive pricing, further minimizing your costs.

Focus on Core Business Activities

Outsourcing your fulfillment to Barrett Distribution allows you to focus on your core business activities. As a dedicated 3PL partner, we handle the complexities of e-commerce fulfillment, enabling you to concentrate on growing your business and enhancing your customer experience.

Barrett Distribution Centers' 82 years of service, advanced technologies, and industry expertise make us the ideal partner for businesses looking to optimize their e-commerce fulfillment strategy. By outsourcing to Barrett Distribution, you can reap the benefits of increased efficiency, cost savings, and scalability, ultimately positioning your business for success in the competitive e-commerce market.

If you're ready to take your e-commerce fulfillment to the next level, don't hesitate to reach out . Click the 'Contact Us' button on our webpage to learn more about how Barrett Distribution can revolutionize your fulfillment strategy and drive your business forward.

Why Barrett Distribution Centers?

Thu, 20 Apr 2023 14:50:29 GMT

10 Simple Reasons Why Barrett Distribution Centers Should Be Your Next 3PL Provider

In the rapidly growing world of direct-to-consumer (DTC) e-commerce and omnichannel brands, having an efficient and reliable third-party logistics (3PL) partner is crucial to success. Barrett Distribution Centers stands out from the competition by offering a range of unparalleled services and benefits. In this blog, we will explore 10 reasons why you should choose Barrett as your sole 3PL provider, focusing on topics such as scalability, 24-hour fulfillment, people-driven culture, no red tape, national fulfillment network, advanced robotics, automation technologies, advanced WMS & technology stack, our experience, and our current clients.

1. Scalability:

At Barrett, we understand that your business's growth is of utmost importance. Our scalable solutions ensure that your logistics requirements are met, whether you are a small startup or an established brand. As your business expands, we adapt our services to accommodate your ever-changing needs. For example, when footwear brand NoBull experienced rapid growth, we seamlessly scaled our operations over the last 10 years to manage increased order volumes and help NoBull maintain its exceptional customer service.

2. 24-hour fulfillment:

In today's fast-paced e-commerce environment, speed is critical. Our 24-hour fulfillment services ensure that your customers receive their orders promptly, enhancing customer satisfaction and brand loyalty. For instance, Fanatics , a leader in sports merchandise, relies on our expedited fulfillment capabilities during peak seasons like the Super Bowl or the World Series. We help them meet their customers' high expectations by shipping orders within 24 hours, even during high-demand periods.

3. People-driven culture:

We believe that our people are our greatest asset. Our team of skilled and dedicated professionals is committed to providing exceptional service, ensuring that your products are handled with the utmost care and efficiency. For example, Oofos , a footwear company specializing in recovery shoes, appreciates our people-driven culture. Our dedicated account managers work closely with Oofos to understand their unique needs, providing personalized solutions that help them succeed in their niche market.

4. No red tape:

Our streamlined processes eliminate unnecessary bureaucracy, enabling us to quickly adapt to your specific needs and respond to changes in the market. Carhartt , a leading workwear brand, needed a logistics partner that could rapidly respond to fluctuating seasonal demands. Barrett's ability to cut through red tape has allowed Carhartt to quickly scale their operations up or down based on market conditions, ensuring they always meet customer expectations.

5. National fulfillment network:

Barrett's extensive national fulfillment network (24+ facilities with 6 millions square feet of floor space) allows us to reach your customers quickly and efficiently, regardless of their location. Our strategically placed distribution centers ensure that your products are always close to your end customers, reducing shipping times and costs.

6. Advanced robotics and automation technologies:

By leveraging state-of-the-art robotics and automation technologies, we optimize our warehouse operations, improve accuracy, and minimize human error. This not only increases efficiency but also enables us to pass cost savings onto you. NoBull benefits from our advanced robotics as we manage their inventory with a high level of precision, ensuring that orders are fulfilled quickly and accurately, further enhancing their customers' experience.

7. Advanced WMS & technology stack:

Our advanced Warehouse Management System (WMS) and technology stack integrate seamlessly with your existing systems, providing real-time visibility into your inventory and order data. This transparency allows you to make informed decisions and maintain optimal inventory levels. For example, Johnnie-O relies on our advanced WMS to keep track of their extensive product catalog, including various sizes, colors, and styles of sports merchandise. This real-time visibility into their inventory helps Johnnie-O make data-driven decisions, ensuring that popular items remain in stock and ready to ship to their eager customers.

8. Our experience:

With decades of experience in the logistics industry, we have developed a deep understanding of the unique challenges faced by growing DTC e-commerce and omnichannel brands. We leverage this expertise to design and implement logistics solutions that drive your success. Carhartt , for example, has been a client for many years. Our long-standing partnership and deep understanding of their business have enabled us to provide customized logistics solutions that support their continued growth in the workwear market.

9. Our current clients:

Barrett is proud to serve an impressive roster of clients, including NoBull , Oofos , Carhartt , Johnnie-O and Fanatics . These industry leaders trust us to manage their logistics operations, a testament to our commitment to excellence. Our work with Fanatics illustrates the value of partnering with a trusted 3PL provider. As their business has grown and diversified, we have adapted our services to meet their evolving needs, helping them maintain their position as a leader in sports merchandise.

10. Why Barrett?

In conclusion, choosing Barrett Distribution as your sole 3PL provider is a smart business decision that will help you stay ahead of the competition. Our unparalleled services, advanced technologies, and commitment to client success make us the ideal partner for your growing DTC e-commerce or omnichannel brand.

Discover how Barrett Distribution can transform your logistics operations and drive your business forward. Contact us today to learn more about our comprehensive range of services and explore the many ways in which we can help you reach new heights. Choose Barrett, and experience the difference a trusted logistics partner can make. With our real-world industry examples as a testament to our expertise, you can trust us to deliver exceptional service and support your business's continued growth.

Partnership vs Transactional - Which 3PL Relationship is Better?

hsmith@barrettdistribution.com (Harrison Smith) — Wed, 19 Apr 2023 15:27:04 GMT

Understanding the difference between a transactional relationship and a true partnership is the key to success with a 3PL.

At Barrett Distribution Centers, we understand that the logistics industry is incredibly competitive, and it can be challenging to differentiate ourselves from other providers. While some providers focus on transactional relationships with their customers, we believe that forming a partnership with our customers is the key to success.

First and foremost, a partnership relationship allows for a deeper understanding of our customer's business needs. By taking the time to get to know our customers' operations during our sales and onboarding process (following our Barrett Blueprint ), we can develop customized solutions that meet their specific requirements. This deeper understanding allows us to identify opportunities for efficiency improvements, cost savings, and risk mitigation. By working together as partners, we can develop strategies that benefit both parties, rather than simply being another vendor for the customer

A partnership relationship also fosters better communication and collaboration. When working with a customer in a transactional relationship, communication can often be limited to basic requests and responses. When working with Barrett, our Strategic Account Managers (SAM) are invested in our customers' success, and our often seen as an extension of our customer’s team. This level of collaboration allows us to share ideas, anticipate challenges, and make proactive adjustments to our operations, ensuring that our customers receive the best possible service.

In addition to the benefits of deeper understanding and collaboration, a partnership relationship also provides a level of trust and reliability that cannot be achieved in a transactional relationship. Our customers know that we are invested in their success, and they can rely on us to deliver on our commitments. This level of trust is essential in the logistics industry, where delays and disruptions can have a significant impact on our customers' operations.

Finally, a partnership relationship allows for long-term planning and strategic decision making. When working in a transactional relationship, the focus is often on short-term goals, such as completing a specific shipment. In a partnership, we can take a longer-term view of our customers' logistics needs, and develop strategies to achieve their broader business objectives. As the years go by, our Centers of Excellence use the data from actuals and information gleaned from our SAMs to see if the solution designed initially is still best for our customers today, and in the future. For example, we have multiple customers right now that are experiencing rapid growth and Barrett is investing in additional capital projects to help our customers continue to grow their business.

In conclusion, while transactional relationships have their place in the logistics industry, we believe that a partnership relationship provides significant advantages. By working collaboratively, communicating effectively, and developing customized solutions, we can help our customers achieve their goals and succeed in a highly competitive industry. At Barrett, we are committed to developing strong partnerships with our customers, and we believe that this approach is the key to our mutual success.

How To WOW Your B2B Clients So You Can Grow Revenue Faster

Thu, 13 Apr 2023 04:52:41 GMT

How Do You WOW! Your Customers?

I have led teams responsible for a range of client types, from Fortune 100 companies to high growth startups, yet there is a common thread among all of these customers. All of them require responsiveness, but what really WOWs them is proactivity. I have seen proactive client management play a key role in everything from weekly client calls to the $500MM in long-term client agreements I have helped secure.

What does it mean to be proactive and why does it matter to customers?

Being proactive means thinking a step ahead on behalf of your customers. Instead of just responding to a client request, you identify and satisfy a need before the client does.

Virtually every company pledges some kind of “customer first” mantra to its clients. Naturally, customers are skeptical that such claims are real . That is where being proactive comes into play. When you demonstrate you are thinking ahead for the client, it shows you are truly putting the customer first, which fosters trust and partnership. Proactive engagement shows you are taking action (i.e., doing the homework needed to help them win), not just reciting a client-centric mission statement.

Want to foster proactive client management in your company? Encourage curiosity and learning.

There are lots of tools and processes designed to help client-facing teams learn about their clients and take proactive steps to satisfy the customer. Account plans, for instance, should be designed to explore proactive ways to develop new solutions and build deeper relationships with clients. Business reviews should include a slide that shares where the industry is going and presents an opportunity to probe with customers around their needs. While processes can help, culture and recognition are, above all, critical to proactive client engagement.

Encourage your client-facing personnel to learn about their clients and uncover opportunities. There are many ways you can encourage curiosity and learning in your company:

Reward the right behaviors formally. Leverage performance evaluations to grade your client-facing personnel on their knowledge of the space and their clients’ needs and wants. When such behaviors affect ratings and ultimately compensation, they will be a priority to your team members.

Reward the right behaviors in the moment. Celebrate new information as a real win. Send a simple email or place a call to praise key learnings: “Great job learning that about the client – I think we can help them now that we know about that information – well done!”

Provide coaching and training on effective probing. Given all the information available online, client-facing personnel should have no issues finding relevant themes to highlight and explore with clients. From there, it is important that they understand how to probe effectively by asking open-ended questions (e.g., “what would the perfect solution look like here?” or “how are you planning to deal with those new regulations?”).

In Conclusion – Become a trusted advisor to your customers.

Learning about our clients is among the more fun activities we get to pursue professionally. If we provide coaching and create a culture that rewards such behaviors, proactive client management will become the norm. Your clients will see your company not as a supplier but as a trusted advisor, and that is where the real fun, and revenue growth, begin.

Insights Into The Iron Triangle

hsmith@barrettdistribution.com (Harrison Smith) — Tue, 11 Apr 2023 18:21:48 GMT

Sometimes work revelations come from the most unexpected places...

Over the weekend Bryan Corbett and I went on a food tour ( Off the Eaten Path ) in the #Boston North End with our significant others. While on the tour, tasting the amazing Italian food, our guide mentioned the Good / Fast / Cheap - Iron Triangle ��. If you want great food, and for it to be quick... better be ready to pay a little more than at the local fast food restaurant.

When thinking back about the tour, the triangle really resonated with me in relation to 3PLs and something brands should consider when making their selections.

There isn't going to be a mythical 3PL that can find the sweet spot in the middle of the triangle. There's always going to be a sacrifice. If chasing a low cost provider, your customers are going to be impacted by either the quality of the service or how quickly they receive their good.

At Barrett Distribution Centers, Inc. we're pushing to be that unicorn ��. Hitting 99%+ on-time shipping day after day for brands shipping 1000s of orders a day. Using drones to ensure all SKUs are accounted for. AMR Bots humming around our facilities driving order accuracy. And thanks to our continuous improvement initiatives (lead by Robert Eric Reeves !), driving cost out of our operations that can be passed on to our customers.

One of our core values is Always Better, and by leaning into that, we can keep pushing towards the middle of that Triangle. If you'd like to be a part of that path with Barrett Distribution Centers , Inc. do not hesitate to reach out to our sales team

Is Automation The Answer To All Of Your Supply Chain Issues?

Tue, 11 Apr 2023 17:42:23 GMT

Consider partnering with a 3PL who utilizes the latest and greatest automation and robotics tools to fulfill high-volume eCommerce orders

At Barrett Distribution Centers, we understand the critical role that automation plays in optimizing operations for DTC or omnichannel ecommerce brands. To keep up with the increasing demand for faster delivery and high-quality service, it is essential to consider the integration of robotics and automation into the supply chain process. In this article, we will explore the benefits of automation in logistics and how Barrett Distribution's advanced, automated solutions, such as Locus Robotics and 6RS, can provide a competitive edge for ecommerce businesses.

Many logistics companies have yet to adopt automation, leading to inefficiencies and increased costs. On the other hand, advanced automation solutions, such as Locus Robotics and 6RS, can streamline operations, reduce errors, and increase throughput. Barrett Distribution's advanced robotics solutions have proven to increase efficiency and throughput, resulting in lower costs and faster order fulfillment.

Locus Robotics is an innovative, collaborative robot solution designed to enhance the productivity of ecommerce warehouses. The robots are designed to work alongside employees and provide increased throughput with less physical strain on employees. Locus Robotics helps optimize picking operations, reduce errors, and increase productivity by providing more efficient and accurate picking solutions. With real-time communication capabilities, Locus Robotics enables efficient coordination between employees and the robot to ensure a smooth and seamless workflow. By partnering with Barrett Distribution, ecommerce businesses can benefit from the speed and efficiency of Locus Robotics to provide a competitive edge in the marketplace.

Another innovative solution is 6RS, a provider of warehouse automation technology that uses artificial intelligence (AI) and machine learning (ML) to optimize fulfillment processes. The platform integrates with warehouse management systems to provide a seamless solution for order fulfillment. By using data-driven insights, 6RS can predict inventory demand, optimize picking routes, and improve fulfillment accuracy. With 6RS, ecommerce businesses can reduce order lead times, increase efficiency, and enhance the customer experience.

Moreover, Barrett Distribution's state-of-the-art Warehouse Management System (WMS) leverages the latest technologies to provide comprehensive and accurate data insights. The WMS's advanced features, such as real-time inventory tracking, can significantly reduce inventory errors and ensure accurate product availability. This can lead to higher customer satisfaction and ultimately, increased sales.

In addition to reducing errors and increasing efficiency, Barrett Distribution's automated solutions can also offer improved safety in the workplace. With the integration of robotics, there is less risk of workplace injuries, which can result in reduced downtime, insurance costs, and an overall safer work environment.

By partnering with Barrett Distribution, ecommerce businesses can take advantage of advanced robotics and automation technologies, such as Locus Robotics and 6RS, to design a new, engineered solution that will help scale their thousands-of-outbound-orders-per-day-business with a national provider. The use of automation can lead to increased productivity, reduced costs, improved accuracy, and better customer satisfaction.

In conclusion, automation is a critical factor in optimizing supply chain operations for ecommerce businesses. By partnering with Barrett Distribution, businesses can take advantage of the latest technologies and robotics, such as Locus Robotics and 6RS, to streamline their operations and achieve greater efficiency, accuracy, and safety. Don't let the lack of automation hinder your supply chain success. Contact Barrett Distribution today and take the first step towards an automated and optimized supply chain.

10 Reasons To Consider Leaving Your Current 3PL

Tue, 11 Apr 2023 16:50:54 GMT

Is your current 3PL failing your brand?

As a supply chain professional, it is important to regularly evaluate your logistics partners and ensure they are meeting your needs. One such partner that often requires evaluation is your third-party logistics provider (3PL). While it may be tempting to stick with the same 3PL for years, there are several reasons why you should consider leaving your current provider. In this article, we will discuss 10 reasons why you should consider switching 3PLs.

Poor Performance: If your 3PL consistently fails to meet your service level agreements (SLAs) and performance metrics, it may be time to look for a new provider. Your customers expect timely and accurate delivery, and if your 3PL is consistently falling short, it can damage your brand reputation.
Limited Capabilities: As your business grows, your logistics needs will likely become more complex. If your current 3PL lacks the necessary capabilities to support your growth, it may be time to consider a provider with more expansive services.
Lack of Visibility: Real-time visibility into your inventory and shipments is critical for making informed decisions and ensuring timely delivery. If your 3PL lacks the technology or processes to provide you with accurate and timely visibility, it can create unnecessary headaches and delays.
High Costs: Cost is always a consideration when it comes to logistics. If your 3PL's pricing structure is not competitive or transparent, it may be time to look for a provider that can offer more cost-effective solutions.
Limited Geographical Coverage: If your business requires nationwide or global distribution, your 3PL should be able to support your needs. If your current provider has limited geographical coverage or lacks the necessary infrastructure to support your business, it may be time to consider a provider with a more expansive network.
Lack of Flexibility: Your business needs may change quickly, and your 3PL should be able to adapt to those changes. If your current provider lacks the flexibility to adjust to your changing needs, it may be time to look for a more adaptable provider.
Poor Customer Service: Communication is key when it comes to logistics. If your 3PL is unresponsive or difficult to work with, it can create unnecessary stress and delays. Look for a provider with a reputation for exceptional customer service.
Limited Technology: Technology is advancing rapidly in the logistics industry, and your 3PL should be keeping up with the latest trends. If your current provider lacks the necessary technology to support your needs, it may be time to look for a provider with more advanced solutions.
Lack of Innovation: Along with technology, innovation is critical for staying ahead in the logistics industry. If your current 3PL lacks a culture of innovation and is not constantly looking for ways to improve, it may be time to consider a more forward-thinking provider.
Incompatible Company Culture: Lastly, it is important to consider your company's values and culture when choosing a 3PL. If your current provider's values and culture do not align with yours, it can create unnecessary friction and make it difficult to work together effectively.

If any of these 10 reasons resonate with your current situation, it may be time to consider switching 3PLs. At Barrett Distribution, we pride ourselves on providing exceptional logistics solutions to DTC and omnichannel ecommerce brands looking to scale their outbound orders with a national provider. Contact us today to learn more about how we can help support your business's logistics needs.

Partnering with a 3PL? 3 Vital Tips for Success

Mon, 27 Mar 2023 20:31:44 GMT

A third party fulfillment center can be the key to the exponential growth your organization has been looking for. Dealing with shipping and tracking can take away from the time you need to focus on your business’ core competencies. Outsourcing to a 3PL can save valuable time and cut down on costs, and it only requires that you follow a few suggestions to develop a successful partnership.

1. Select the Right 3PL

Do your research before selecting the appropriate third-party logistics services. Ensure that the organization you choose to partner with can provide service to the locations you need, as well as specialized solutions. Can your 3PL offer customized solutions to scale for seasonal demand? Are the facilities food-grade certified and temperature controlled?

2. Communicate

Your partnership needs a solid foundation – know your goals for the next quarter and next year, and communicate with your fulfillment center in regards to a plan for meeting these goals.

3. Adjust, and Re-adjust

Establish regular check-in points to deal with minor problems. If you have established open communication with your fulfillment center, it will ensure that they have the ability to adjust to environmental conditions quickly, and optimize your fulfillment services as needed.

To learn more about partnering with a 3PL, contact Barrett Distribution .

Barrett Distribution Centers Opens New eCommerce & Omnichannel Fulfillment Center in Byhalia, MS

Mon, 13 Mar 2023 14:21:58 GMT

Barrett's 7th fulfillment center in the Greater Memphis, TN region will provide 960k square feet of operating space for both new and existing high-growth eCommerce clients

FRANKLIN, Mass., March 13, 2023 (Newswire.com) - Barrett Distribution Centers , a third-party logistics (3PL) provider and a leader in eCommerce fulfillment solutions, today announced the opening of its 24th fulfillment center, located in Byhalia, MS. Situated in the heart of the Greater Memphis, TN region, this facility is strategically positioned to provide optimal fulfillment, warehousing and transportation solutions to both new and existing high-growth eCommerce clients.

"We are absolutely thrilled to be opening our 7th distribution and fulfillment center in the Memphis region," said Tim Barrett , COO of Barrett Distribution Centers. "As a proud employer in the Mid-South region for 15 years, this new facility reinforces our commitment to providing valuable job opportunities and continued investment in Greater Memphis and Northern Mississippi."

"Barrett's approach to brand-focused supply chain solutions have really fueled our tremendous growth over the last 10 years," said Scott Hothem, SVP of Customer 91�� at Barrett.

Featuring the latest in warehouse automation, robotic picking technology and robust warehouse management system (WMS), this state-of-the-art facility will allow Barrett to continue to provide highly customized, efficient and effective eCommerce and Omnichannel fulfillment solutions.

"Barrett's approach to brand-focused supply chain solutions have really fueled our tremendous growth over the last 10 years," said Scott Hothem, SVP of Customer 91�� at Barrett. "We continue to onboard some of the most well-known, high-growth eCommerce brands across several industries, and this new state-of-the-art warehouse will allow us to continue to meet marketplace demand for our services."

This new facility will initially create over 100 new jobs in Byhalia, MS, with plans for continued growth and expansion in the near future. Barrett is dedicated to investing in the communities in which we operate, and we look forward to partnering with local organizations and businesses to support economic growth in the region.

The location address of Barrett's new fulfillment center is: 129 Commerce Parkway, Byhalia, MS 38611.

For new customer inquiries, please visit Barrett's contact page .

To learn more about job openings, please visit Barrett's career page .

About Barrett Distribution Centers

Since 1941, Barrett has provided customized third-party logistics (3PL), direct-to-consumer (DTC) eCommerce fulfillment, omnichannel distribution, managed transportation solutions and retail compliance for clients across all industries, with a focus on apparel & footwear, health & beauty, consumer packaged goods (CPG) and education. Barrett continues to be a leading 3rd party logistics provider in North America, known for superior execution, customer engagement and direct access to senior leadership decision makers. As a member of Inc's fastest growing companies list 14 times, Barrett is big enough to do the job and still small enough to deeply care about your business.

Contact Information

Bryan Corbett
VP Marketing & Business Development
bcorbett@barrettdistribution.com
7 2 4-355-1804

Source: Barrett Distribution Centers

Footwear and Apparel Supply Chain: Making the Last Mile Difference

Mon, 23 Jan 2023 21:31:08 GMT

Clothing and footwear are expected to maintain the highest percentage of the over 1.35 billion online originated deliveries place in the US. As the volume of these orders continues to grow, so will the importance the last mile delivery. The “last mile” is defined as the movement of people and goods from a transportation hub to the customer’s door. With online retail making up 10% all purchases , supply chains have adapted to address the challenges of omni-channel fulfillment. But as consumers discover more options, and demands in terms of speed, cost, and convenience increase, this last mile can create new obstacles.

Cost, transparency, and efficiency are all hurdles that commonly stand between a fulfilled order and a streamlined and cost effective delivery. However there are some ways that footwear and apparel companies can turn the last mile into a competitive advantage.

Visibility Tools

Customers now expect real-time updates regarding order and delivery status. Your webstore, fulfillment center and small package carrier must all have the technology to provide order-to-delivery visibility to enhance the customer experience.

The Importance of Packaging

Broken, torn, dented, and otherwise unattractive packaging can be a direct negative reflection on you brand. As the package travels down this “last mile” it should be delivered with care, and arrive in pristine condition.

Supply Chain Wide Optimization

If each element of your supply chain is working in an integrated, streamlined and efficient manner there are numerous savings that can be passed along to the customer. With all pieces working together, from the manufacturer, to the fulfillment center to the transportation provider, there is accurate and real-time information that can also be shared with your customers to enhance your brand.

While these are only a few things to consider when it comes to last mile delivery, there are still several challenges. As the number of “last miles” continues to grow each year, understanding and solving this challenge can be a key differentiator. Barrett Distribution Centers creates customized supply chain solutions to meet the challenges of e-commerce and omni-channel fulfillment.

Barrett Distribution Centers Named to the 2022 Inc. 500 | 5000 Fastest Growing Companies List

Thu, 18 Aug 2022 20:38:47 GMT

Franklin, MA – August 16, 2022- For the eleventh consecutive year, Barrett Distribution Centers has been honored by Inc. Magazine as one of the 5000 fastest growing private companies in the country. This is Barrett’s fourteenth appearance on the list. Prior honors include 2007, 2008, 2009, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 and 2022.

“Barrett Distribution Centers is proud to be in the company of so many of the most respected companies in America. We are grateful to our customers and team for making this achievement possible for a fourteenth time,” said Tim Barrett, COO of Barrett Distribution Centers.

The Inc. 500 | 5000 List will be unveiled in the September issue of Inc. Magazine. This year’s list measures revenue from 2018 to 2021. To qualify, companies must have been founded and generating revenue by March 31, 2018. These companies must be U.S.-based, privately held, for profit and independent. Honorees must also have generated at least $100,000 in revenue in 2018 and at least $2 million in revenue in 2021.

With 21 locations across the United States, the main focus of Barrett Distribution has always been on the customer. The goal of every Barrett Distribution employee is to provide high service levels through predictable and reliable operational execution. With this company-wide mindset, Barrett Distribution has experienced substantial growth over the last few years. In an effort to deliver nationwide fulfillment services for our customers, Barrett Distribution, has strategically located fulfillment centers throughout the East Coast, Midwest and West Coast regions.

About Barrett Distribution Centers

Barrett Distribution creates customized e-commerce fulfillment solutions for a variety of industries including health & beauty, cosmetics, apparel and footwear, consumer electronics, food, consumer packaged goods and aftermarket service parts. With deep experience in the direct to consumer and retail omni-channel sector, Barrett can help businesses meet these new challenges.

About the Inc. 5000

The Inc. 5000 is a list of the fastest-growing private companies in the nation. The list debuted in 1981 as a ranking of the 100 fastest-growing private companies in the U.S. The following year, it expanded to the Inc. 500 and in 2007, the Inc. 5000 was inaugurated. As an Inc. 5000 honoree, Barrett Distribution Centers is ranked among some of the most successful private companies in America.

Barrett Distribution Centers Named A 2022 Fast 50 Company by Boston Business Journal

Wed, 13 Apr 2022 21:17:36 GMT

Boston, MA (April 8, 2022) — The Boston Business Journal has named Barrett Distribution Centers to its exclusive 2022 Fast 50 list, which represent the 50 fastest-growing private companies in Massachusetts.

“As a top logistics and fulfillment provider, we have expanded in the Northeast and beyond to service our customers from coast-to-coast,” said Tim Barrett, COO. He continued, “The hard work and efforts of our employees has resulted in this sustained growth and we are honored to accept the Boston Business Journal’s Fast 50 honor in recognition.”

The Fast 50 companies are selected and ranked based on revenue growth from 2018 to 2021. The numbers are crunched and analyzed by the Business Journal’s research department.

"We are so happy to be able to celebrate this year's Fast 50 in person, bringing together the leaders, founders and professionals working at the region's fastest-growing private companies," said Carolyn M. Jones, market president and publisher of the Boston Business Journal.

A Fast 50 special publication is scheduled to run in the May 20 weekly edition of the Business Journal and online that week as well. A celebration to honor this year's Fast 50 is scheduled to be held on Wednesday, May 19th at the Long Wharf Marriot, Boston, MA where the rankings will be released.

Companies on the Fast 50 must have their headquarters in Massachusetts and must have reported revenue of at least $500,000 in 2018 and $1 million in 2021 were considered.

About Barrett Distribution Centers

Since 1941, Barrett has provided customized third-party logistics, managed transportation, omni-channel distribution, retail compliance, and direct-to-consumer fulfillment services for clients in the apparel & footwear, health & beauty, consumer packaged goods, consumer electronics, food, candy, grocery, and aftermarket parts industries.

For the complete list of 2022 Fast 50 companies: https://www.bizjournals.com/boston/news/2022/03/22/bbj-releases-this-year-s-list-of-fast-50-honorees.htmland event details: https://www.bizjournals.com/boston/event .

Footwear and Apparel Accuracy: The RFID Solution

shothem@barrettdistribution.com (Scott Hothem) — Wed, 13 Apr 2022 20:28:51 GMT

Finally, five o’ clock has rolled around at the end of a long day. After gathering your laptop, notes and sunglasses, you are greeted at the front door of your office by a clap of thunder and a torrential downpour. You see your car about 20 feet away and before you begin to negotiate the puddles and lightning, you pull your key fob from your pocket, unlock the driver’s side door and count your lucky stars you don’t have to fumble with your keys and briefcase trying to fit the key into the door lock as you become inundated with rain. This is just one of the modern conveniences made possible by radio frequency identification technology, or RFID. Even though the shoes on your feet are now saturated, thanks to RFID tags your footwear and apparel supply chain doesn’t need to end up underwater.

The challenges posed by today’s hyper competitive landscape in the footwear and apparel sector can be met through a number of ways. RFID technology makes two of the most crucial possible: lowering costs and increasing visibility. The fact that this technology offers the opportunity to meet these critical objectives is evident in IDTechEx’s forecast that the apparel RFID market will grow to over $1 billion by 2021. This is an increase from only $36 million in 2010. Let’s take a closer look at how RFID tagging can enhance supply chain accuracy through decreasing cost and increasing transparency.

Decreasing costs: Not long ago RFID tagging was widely considered an expense that didn’t justify the means. However, through the continued improvement across all components of this technology, that isn’t the case anymore. Not only has the cost of these tags fallen to anywhere between seven and 15 cents, but the corresponding infrastructure and software is becoming more turnkey and easier to integrate. In addition to the scaling of this technology, many manufacturers and suppliers are including RFID tags directly into garments, materials and tags to reap these benefits. RFID tags, unlike bar codes, do not need to be scanned within the sight of the reader, which means much greater operational efficiencies in the distribution center as well at the retail site. In fact a study done by Jones Apparel Group showed a 92% improvement in cycle time after implementing RFID. These new efficiencies not only lower the stress on resources as fulfillment demands increase, but can also curtail theft. While most traditional theft deterrent systems are single use devices, requiring additional purchasing and hardware. RFIDs are multi capable and streamline not only security measures, but also inventory control and supply chain visibility.

Increasing visibility: The footwear industry is ripe with inventory control issues. The capabilities that RFIDs provide allow drastically increased visibility into your products and inventory as it moves through each phase of the supply chain. In fact a case study from American Apparel shows that 99% visibility resulted in a 15% decrease in inventory. Item level RFID allows each article to be identified and monitored as an individual, versus as part of a box, pallet or overall shipment. In 2010 Wal-Mart began using RFID tags on the apparel item level. Shortly after that major companies like Macy’s and Bloomingdales began to pilot this RFID practice. These early attempts showed quantifiable increases in not only visibility, but also sales at the retail level. Between the ability to monitor an asset’s status, and new web or app based RFID technology that is becoming compatible with both new and heritage systems, management and interested third parties can access this crucial information and make appropriate supply chain decisions, enhancing visibility throughout the entire operation.

In a sector that is seeing additional competition and demands from a number of new directions, cost control and visibility have become more important than ever. While consumers have more options and a higher sense of value, positioning your brand to provide these needs can be a true differentiator. Technology like RFID can be a key ingredient to attaining these results. Leveraging the resources and expertise of a third party logistics provider with experience implementing and managing RFID, like Barrett Distribution Centers, can streamline your entire footwear and apparel supply chain.

Barrett Distribution Centers Named to the 2021 Inc. 500 | 5000 Fastest Growing Companies List

Wed, 18 Aug 2021 19:31:03 GMT

Franklin, MA – August 18, 2021 - For the tenth consecutive year, Barrett Distribution Centers has been honored by Inc. Magazine as one of the 5000 fastest-growing private companies in the country. This is Barrett’s thirteenth appearance on the list. Prior honors include 2007, 2008, 2009, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, and 2020.

“Barrett Distribution Centers is proud to be in the company of so many of the most respected companies in America. We are grateful to our customers and team for making this achievement possible for a thirteenth time,” said Tim Barrett, COO of Barrett Distribution Centers.

The Inc. 500 | 5000 List will be unveiled in the September issue of Inc. Magazine. This year’s list measures revenue from 2017 to 2020. To qualify, companies must have been founded and generating revenue by March 31, 2017. These companies must be U.S.-based, privately held, for-profit, and independent. Honorees must also have generated at least $100,000 in revenue in 2017 and at least $2 million in revenue in 2020.

With 17 locations across the United States , the main focus of Barrett Distribution has always been on the customer. The goal of every Barrett Distribution employee is to provide high service levels through predictable and reliable operational execution. With this company-wide mindset, Barrett Distribution has experienced substantial growth over the last few years. In an effort to further support the infrastructure and growth of Barrett Distribution, the company has strategically expanded into new locations including Memphis, Los Angeles, New Jersey, Dallas, and Baltimore.

About Barrett Distribution Centers

Since 1941, Barrett has provided customized third-party logistics, managed transportation, omni-channel distribution, retail compliance, and direct-to-consumer fulfillment services for clients in the apparel & footwear , health & beauty , consumer packaged goods, consumer electronics , food, candy, grocery, and aftermarket parts industries.

About the Inc. 5000

Barrett Distribution Centers Named to the 2020 Inc. 500 | 5000 Fastest Growing Companies List

Wed, 12 Aug 2020 19:43:14 GMT

Franklin, MA – August 12, 2020 - For the ninth consecutive year, Barrett Distribution Centers has been honored by Inc. Magazine as one of the 5000 fastest-growing private companies in the country. This is Barrett’s twelfth appearance on the list. Prior honors include 2007, 2008, 2009, 2012, 2013, 2014, 2015, 2016, 2017, 2018 and 2019.

“Barrett Distribution Centers is proud to be in the company of so many of the most respected companies in America. We are grateful to our customers and team for making this achievement possible for a twelfth time,” said Tim Barrett, COO of Barrett Distribution Centers.

The Inc. 500 | 5000 List will be unveiled in the September issue of Inc. Magazine. This year’s list measures revenue from 2016 to 2019.

To qualify, companies must have been founded and generating revenue by March 31, 2016. These companies must be U.S.-based, privately held, for-profit, and independent. Honorees must also have generated at least $100,000 in revenue in 2016 and at least $2 million in revenue in 2019.

With 16 locations across the United States, the main focus of Barrett Distribution has always been on the customer. The goal of every Barrett Distribution employee is to provide high service levels through predictable and reliable operational execution. With this company-wide mindset, Barrett Distribution has experienced substantial growth over the last few years. In an effort to further support the infrastructure and growth of Barrett Distribution, the company has strategically expanded into new locations including Memphis, Los Angeles, New Jersey, and Baltimore.

About Barrett Distribution Centers

Barrett Distribution has invested in technology and systems, developed our people and created a proprietary process methodology we call the Barrett Blueprint ®, to strengthen our ability to design and deliver supply chain solutions responsive to the needs of Fortune 500 companies as well as the hot, new leaders of online retail and fast-moving consumer goods.

About the Inc. 5000

Barrett Distribution Centers named a 2020 Fast 50 company by Boston Business Journal

Wed, 15 Apr 2020 20:06:48 GMT

The Boston Business Journal has named Barrett Distribution Centers to its exclusive 2020 Fast 50 list, which represent the 50 fastest-growing private companies in Massachusetts.

The Fast 50 companies are selected and ranked based on a formula that counts revenue growth from 2016 to 2019.

“As a top logistics and fulfillment provider, we have expanded in key markets in the Northeast to become more accessible to our customers,” said Tim Barrett, COO. He continued, “Our efforts resulted in tremendous growth, and we are honored to accept the Boston Business Journal’s Fast 50 honor in recognition.”

The numbers were crunched and analyzed by the Business Journal’s research department and by the media company’s Fast 50 partner, Withum.

“At a time when positive business news is hard to come by, the privately held companies included among this year’s Fast 50 have something to celebrate indeed,” Carolyn M. Jones, market president and publisher of the Boston Business Journal, said. “The COVID-19 crisis has changed the way we work and live; and like many others, we have reimagined our event and content to ensure the health and safety of all. Our celebration, originally scheduled to be held on May 20, is now expected to be held in November.”

A Fast 50 special publication is scheduled to run in the May 22 weekly edition of the Business Journal. A second publication, complete with rankings by revenue, will be published in conjunction with the Fast 50 event at the Aloft Hotel Seaport in South Boston, where we will announce the actual rankings.

Companies on the Fast 50 must have their headquarters in Massachusetts and must have reported revenue of at least $500,000 in 2016 and $1 million in 2019 were considered.

For the complete list of 2020 Fast 50 companies, visit the BBJ’s website here .

About Barrett Distribution Centers

As a trusted advisor to our customers since 1941, Barrett operates a network of 20 shared and dedicated warehouse and fulfillment centers, totaling 4M square feet providing customized third-party logistics, omni-channel distribution, and direct-to-consumer fulfillment services for clients in the apparel, footwear, health & beauty , big box and e-commerce retail, consumer packaged goods, consumer electronics, food, candy, grocery, industrial and automotive parts industries.The body content of your post goes here. To edit this text, click on it and delete this default text and start typing your own or paste your own from a different source.

Footwear Warehousing: 5 Facts About Improving Efficiency

shothem@barrettdistribution.com (Scott Hothem) — Wed, 06 Mar 2019 15:07:00 GMT

For 83% of warehouse managers’ their top priority is to lower operations costs. This is not unusual when you consider the massive shift occurring from brick & mortar retail to e-commerce. The footwear industry is a prime example. No longer is going to the mall for a pair of shoes a consumer’s first choice. Many consumers now prefer shopping from the comfort of their home or the convenience of a mobile device.

Online shopping, e-commerce platforms and mobile technology have created a new consumer. Shopping when and where they like, shipping to when and where they need, and having more options than ever before is what they expect. These new elements of omni-channel fulfillment have forced footwear companies to respond with their existing infrastructure to evolve. Here are 5 facts and trends about how warehouse efficiency is growing.

Warehouse Management System (WMS) Upgrade: Between 2018 and 2024. The warehouse management system market is expected to grow by over 14%.
Automation: Higher velocity and more pressing demands can all be handled with automation technology. Tools like pick-to-light, RFID, and pick-to-voice can improve productivity between 30 and 50% .
Increase in Supply Chain Visibility: A survey done by Supply Chain Insights reported that within 13 months of acquiring supply chain visibility solutions, 70% of companies achieved a return on their investment .
Incentive Pay: With a large portion of warehouse staff having pick and pack responsibilities, an effective bonus or incentive plan can have a tremendous impact to productivity.
Optimizing Warehouse Space: A top priority for warehouses is optimizing space. In 2018, 76% of distribution centers had planned some sort of expansion , this is up from 71% in 2017.

The changing landscape that is reshaping the footwear industry will only continue to become more complex and competitive. However, with efficient practices and effective processes in place, these new demands can all be met while keeping costs manageable. Barrett Distribution Centers specializes in supply chain and warehouse management for footwear companies.

Footwear Warehousing: 5 Facts About Improving Efficiency

Mon, 25 Feb 2019 16:44:50 GMT

For 83% of warehouse managers’ their top priority is to lower operations costs. This is up 5% from 2014 according to a Peerless Research Group Survey . This is not an unusual focus when you consider the massive shift occurring from brick & mortar retail to e-commerce. The footwear industry is a prime example. No longer is going to the mall for a pair of shoes a consumer’s first choice. Many consumers now prefer shopping from the comfort of their home or the convenience of a mobile device.

Online shopping, e-commerce platforms and mobile technology have created a new and growing power for the consumer. They are able to shop when and where they like, ship to when and where they need, and have more options than ever before. These new elements of omni-channel fulfillment have forced footwear companies to respond and their existing infrastructure to evolve-none more important than the warehouse. Here are 5 facts and trends about how warehouse efficiency is growing.

Warehouse Management System (WMS) Upgrade

38% of warehouse managers plan to implement or invest in a new warehouse management system in 2015, up from 21% in 2014 .

Automation

Higher velocity and more pressing demands can all be handled with automation technology. 75% of a warehouse employee’s time can be spent walking around the warehouse collecting items . Automation and conveyance can drastically reduce this time.

Increase in Supply Chain Visibility

In 2014, 28% of warehouse managers were focused on increasing supply chain visibility. In 2015 that number has grown to 59%.

Incentive Pay

With a large portion of warehouse staff having pick and pack responsibilities, an effective bonus or incentive plan can have a tremendous impact to productivity.

Optimizing Warehouse Space

The number one priority for warehouses, according to a Peerless Research Survey , is optimizing warehouse space. 91% of respondents cited this as highly important, with only 1% claiming it as unimportant.

Barrett Distribution Centers named to the first-ever Inc. Best Workplaces Awards

Fri, 25 May 2018 16:14:52 GMT

New York, NY (May 25, 2016) – Franklin, MA based Barrett Distribution Centers has been listed to Inc.’s inaugural 50 Best Workplaces , the first such measurement of American companies with up to 500 employees that deploy state-of-the-art techniques to keep their staff happy and productive.

Working with employee engagement and culture experts Quantum Workplace of Omaha, Nebraska, Inc.’s list is a magnifying glass on how innovative companies can truly raise the bar in hiring and keeping the best talent.

“We hear it over and over again from the fast-growing businesses we cover: The biggest challenge that any business owner faces is finding and keeping the best people. That’s why building a workplace culture that allows your staff to grow with your company is absolutely crucial,” explains Inc.’s President and Editor-In-Chief Eric Schurenberg. “Recipients of the Inc. Best Workplaces Awards have done so in spades. They should be celebrated and emulated.”

Established as a single warehouse in 1941, Barrett Distribution has grown to a privately-owned network of 14 locations, totaling 2.4 million sq. ft. of state-of-the-art warehousing and fulfillment capacity . Our high-performance teams serve over 100 customers, in an array of industries from fast-moving consumer goods, apparel , footwear , health and beauty , home goods and housewares, automotive , food products , and online retailers.

The 2016 Inc. Best Workplaces Awards assessed applicants on a collection of multiple-choice, scaled, and open-ended items. Responses were evaluated by the research team at Quantum Workplace. Core components of the scoring include company practices around management, employee recognition, performance communication, benefits, and other elements of the employee experience. To qualify, companies had to be U.S.-based, privately held, and independent--not subsidiaries or divisions of other companies. The minimum revenue required for 2015 is $2 million, in business at least three years, with full-time employees count ranging between 5 and 500.

About Barrett Distribution Centers

About Inc. Media

Founded in 1979 and acquired in 2005 by Mansueto Ventures, Inc. is the only major brand dedicated exclusively to owners and managers of growing private companies, with the aim to deliver real solutions for today's innovative company builders. Winner of Advertising Age’s “The A-List” in January 2015, and the National Magazine Award for General Excellence in both 2014 and 2012. Total monthly audience reach for the brand has grown significantly from 2,000,000 in 2010 to over 13,000,000 today.

About Quantum Workplace

Quantum Workplace is an HR technology company that serves organizations through employee engagement surveys, action-planning tools, exit surveys, peer-to-peer recognition, performance evaluations, goal tracking, and leadership assessment. For more information, visit www.quantumworkplace.com .

Toy Fulfillment: 3 Supply Chain Strategies to Consider

shothem@barrettdistribution.com (Scott Hothem) — Fri, 30 Mar 2018 21:04:50 GMT

This year over 59% of holiday shoppers will be purchasing toys. With the average consumer expected to spend about $800, this is a substantial time of the year for toy manufacturers and retailers. The pressures of keeping costs low while responding to greater delivery demands and options are amplified during the holidays, but need to be addressed year round. Poor fulfillment can quickly ruin a birthday or special occasion. To prevent your toys and your brand from being synonymous with disappointment, optimizing your fulfillment operations and supply chain is imperative. Here are three strategic tips that can keep your supply chain lean, fulfillment accurate and inventory efficient.

Upgraded technology: A lot of issues that toy manufacturers and retailers run into stem from heritage systems and legacy software. Tapping into the new technologies that address customer concerns and expectations can be difficult with these tools. Implementing technology and processes that enhance visibility can keep your supply chain lean and running smoothly.

Leverage brick and mortar locations as fulfillment centers: A lot of big companies are utilizing their inventory and store locations to meet consumer demands. This strategy is creating the opportunity to keep pace with on-line only operations by cutting shipping costs, shipping longer into the holiday season, and even offering same-day delivery. Drop shipping directly from store locations can be an efficient use of inventory as well as a great option for consumers.

Outsource when and where necessary: Recognizing your strengths and utilizing outside skills and resources to improve your operation, specifically your supply chain, can create a tremendous advantage. Even newer strategies, like drop shipping from store inventory, can benefit from fine tuning. Too much can disrupt customers visiting the store, too little can become an expensive undertaking. Understanding how fast inventory is moving from both the storefront and distribution center is key. Scaling human resources, space and technology for peak times can also be more effective from a third party.

As more purchases shift from the store to the web, effectively handling those orders and the increased demands that accompany them has never been more important. As your brand grows and peak seasons arrive, having the ability to scale, avoid errors and keep costs down can become difficult. Leveraging the expertise and experience of a third party logistics company can relieve these pain points. With a focus on technology and a customized process that fits your supply chain needs, Barrett Distribution Centers has been creating fulfillment solutions for over 73 years.

Online Shopping Fulfillment: 4 3PL Benefits

shothem@barrettdistribution.com (Scott Hothem) — Wed, 17 Jan 2018 19:42:22 GMT

Online retail is still a new and challenging sector with increasing competition. A third party logistics provider can be a valuable asset and resource to any e-commerce outlet. Below are four benefits that a 3PL can provide for online retailers.

Barrett Distribution Centers has a network of facilities as well as expertise and experience in e-commerce and direct to consumer order fulfillment. For more information click below.

3 Ways to Streamline Reverse Logistics [Infographic]

shothem@barrettdistribution.com (Scott Hothem) — Mon, 02 Oct 2017 14:17:35 GMT

Addressing the Rise in the Automotive Aftermarket Supply Chain

shothem@barrettdistribution.com (Scott Hothem) — Wed, 09 Aug 2017 17:22:23 GMT

The specialized parts sector within the automotive supply chain is currently growing at a rate of 8% each year. Much of this growth is stemming from a rise in popularity in do it yourself auto restoration and repairs.

The task of managing and streamlining OEM spare parts distribution is vast and complex. The automotive spare parts aftermarket is now a $39 billion industry that shows no signs of slowing.

One of the most important aspects to this sector is the ability to manage inventory and accurately deliver orders when and where they are needed. A recent article from Inbound Logistics discusses how aftermarket parts are influencing multi-channel logistics, read more here .

The Benefits of a 3PL for E-Commerce Retailers

Thu, 12 May 2016 20:45:24 GMT

Small businesses are an integral piece to the communities they serve. They offer a familiar face, a local product, jobs, and personalized service that are often lost with large corporations. However, in this new age of e-commerce, your favorite neighborhood store can reach far beyond its community and the confines of its brick-and-mortar walls. Achieving scalability for regional, national and even international distribution used to require resources only available to large national brands. That is no longer the case, and with the help from a third party logistics provider (3PL), small to medium-sized business (SMB’s) can deliver the same online and fulfillment experience to their customers as major enterprises. A recent article from Inbound Logistics details some of the key benefits a 3PL can offer to small businesses. Click this link to read more about 3PL’s and SMB’s .

The Importance of Packaging for E-Commerce Fulfillment

Thu, 14 Apr 2016 14:11:34 GMT

In the increasingly competitive world of e-commerce, controlling costs is essential. Remaining efficient while keeping operations costs down is what allows for lower prices and quicker delivery options. While advanced software, warehouse automation and other technological elements are very important and helpful, one often overlooked aspect of e-commerce fulfillment is packaging, and this can be an expensive oversight. A recent editorial in Modern Materials Handling discusses how costly packaging can be in your supply chain. Read the article here .

Reverse Logistics for Clothing: Finding Cost Saving Opportunities

Mon, 28 Sep 2015 16:03:59 GMT

There’s an old adage in sports, specifically football, that “defense wins championships”. The truth is that while defense is inherently important, the best teams are complete on both sides of the ball. Any team that ignores one aspect for the other can doom their season. The same is true when it comes to logistics . A company that is solely focused on forward logistics with little strategy for reverse logistics can leave a lot of money on the table.

Competition and market factors across all industries have grown in complexity with the rise of e-commerce. In fact, due to the increase in online shopping, there is a corresponding increase in the number of product returns. A recent study by Cognizant shows that up to 40% of clothing orders from last year’s holiday season resulted in a return. This can create a significant cost when the goal of most supply chains is to create efficiencies to meet these new challenges.

Many companies are beginning to give added focus on reverse logistics to create more cost savings. This lesser known side of the supply chain can account for one percent of overall costs if managed well and as much as 10% if managed poorly. Some of the common problems that create the scenario for a product return include:

Inaccurate counting
Delays
Inaccurate paperwork
Mishandling in the warehouse, truck or destination
Misloading
Damaged products
Unwanted products

There are two ways to optimize the supply chain that will streamline the reverse logistics process in order to prevent these scenarios from happening as often, if at all, or being as costly to correct.

Research: Discovering where your pain points lie in the returns process is the first step to creating a solution. This root cause analysis can spur updates and operational changes. It is key to determine:

o Do product purchases exceed consumer demand?

o Are you shipping too much?

o Are you shipping at the wrong time?

o Did the shelf life expire?

o Was the packaging ineffective?

When these questions, among others, can be answered, improvements in shipping processes and systems can be made as well as order and performance management.

Recapture Income: Of course when you ship and sell a product it creates revenue, and when that order is returned, you lose that revenue. So reducing returns and having the ability to efficiently return these orders to the supply chain where they can generate revenue has an immediate impact on supply chain cost. By maximizing the profitability of these items through: repacking, refreshing and returning to inventory, revenue is increased and costs are lowered.

By focusing on reverse logistics, significant cost savings can be found. By reducing the number of returns through better supply chain management and creating a strategy to efficiently and effectively return these products to stock to be resold, your logistics costs will decrease while your revenue increases.

For over 70 years Barrett Distribution Centers has been helping clothing manufacturers create supply solutions and better manage their reverse supply chains. For more information on clothing fulfillment, transportation and logistics services, visit our supply chain solutions page.

Reverse Logistics for Clothing: Finding Cost Saving Opportunities

shothem@barrettdistribution.com (Scott Hothem) — Mon, 28 Sep 2015 14:24:30 GMT

Inaccurate counting
Delays
Inaccurate paperwork
Mishandling in the warehouse, truck or destination
Misloading
Damaged products
Unwanted products

Research: Discovering where your pain points lie in the returns process is the first step to creating a solution. This root cause analysis can spur updates and operational changes. It is key to determine:

Do product purchases exceed consumer demand?
Are you shipping too much?
Are you shipping at the wrong time?
Did the shelf life expire?
Was the packaging ineffective?

When these questions, among others, can be answered, improvements in shipping processes and systems can be made as well as order and performance management.

Recapture Income: Of course when you ship and sell a product it creates revenue, and when that order is returned, you lose that revenue. So reducing returns and having the ability to efficiently return these orders to the supply chain where they can generate revenue has an immediate impact on supply chain cost. By maximizing the profitability of these items through: repacking, refreshing and returning to inventory, revenue is increased and costs are lowered.

For over 70 years Barrett Distribution Centers has been helping clothing manufacturers create supply solutions and better manage their reverse supply chains.

What to Expect from the Next Wave of Supply Chain Improvement

shothem@barrettdistribution.com (Scott Hothem) — Thu, 24 Sep 2015 15:50:42 GMT

There are times within a generation where sweeping advancements take place that improve our quality of life and the way we do things. As technology continues to grow faster, these revolutions are now happening more and more frequently. From the microwave oven in the late 1960s, to cable television in the 1970s, and the rise of smart phones over the past decade, improvements continue to come. A similar pattern has occurred in the field of supply chain management.

Over last few decades there have been a number of “supply chain revolutions,” and just as with consumer goods and services, technology continues to provide advancements when it comes to fulfillment and logistics . In a market where consumers have more access, information and demands than ever before, this supply evolution is much needed. A recent article in Logistics Viewpoints outlines the next supply chain revolution and what it will involve. Read about the latest supply chain revolution .

Transportation Management System Developments

Mon, 14 Sep 2015 18:25:02 GMT

Transportation management systems are growing, not only in their capabilities, but also in the number of companies using them. 54% of logistics professionals, according to a survey from InMotion Global, currently use a TMS. This is a 15% increase over the past decade. Additionally, the adoption rate is only expected to increase over the next 12 to 24 months as well. Developments in cloud computing and increased competitive pressure has made it necessary for supply chains to create new efficiencies and this type of software is doing exactly that. A recent article from DC Velocity outlines some interesting trends around TMS use and development. Read the article here .

Apparel Logistics: Managing Truckload Transportation Costs

shothem@barrettdistribution.com (Scott Hothem) — Tue, 08 Sep 2015 15:53:45 GMT

The women’s apparel sector alone was a $116.4 billion industry in 2013, up 4% from the previous year according to Global Biz Circle . Although revenue across apparel categories is only expected to rise over the next decade, new consumer demands and increased competition is making it more challenging for apparel companies to increase profit margins.

A key contributor to these new obstacles is the explosion of e-commerce platforms. Online clothing sales exceeded $44 billion in 2014 and are projected to top $52 billion this year . A major element of the supply chain that can address budget strains and help streamline costs is transportation. Here are three keys for managing truckload transportation costs:

Isolate Transportation Costs

This is often easier said than done. As fulfillment processes become more complex, the actual cost of transportation can be difficult to identify. Shippers are often forced to revisit contract terms and look for cost-effective solutions. Looking across all of your transportation partners and options and how they fit in with your overall strategy can help to identify key differentiators and advantages that can positively impact your business.

Consider Every Transportation Variable

Every step of the transportation process from how an item enters the distribution center to how it is picked, packed, packaged, put on pallets and loaded can have a drastic impact on your transportation costs. Then beyond the doors of the warehouse factors such as carrier availability, customer requirements and the actual transit logistics need to be negotiated to create a streamlined transportation operation. The ability to optimize these variables, at least the controllable ones, will go a long way in trimming costs and expanding your existing resources.

Leverage Technology

Much like in every other facet of life today, technology is making things faster and easier than ever before. In terms of transportation this comes in the form of the TMS , or transportation management system. With the growth of cloud technology, TMS software is now becoming more advanced and affordable than ever. Updates and maintenance are no longer a burden and visibility all across the entire transportation operation is stronger than ever.

While these are only a few areas where apparel truckload transportation can be enhanced, it is important to realize that the opportunity to make improvements exists. As consumers continue to have more options and the ability to place orders from anywhere to anywhere, supply chains will face new and greater challenges. To meet these challenges, Barrett Distribution Centers creates customized supply chain and transportation strategies to meet the needs of apparel manufacturers.

Footwear Supply Chain Sustainability: Going Green for ROI

Mon, 31 Aug 2015 20:31:08 GMT

Each year Americans spend $20 billion on footwear . The industry as a whole has grown over 4% in the past five years and that trend is expected to continue. At the same time, the landscape for how consumers are shopping for and purchasing shoes has changed. Shoppers now have more options, more demands that have resulted in shifting preferences from a focus on price to a focus on convenience. This new criteria is forcing supply chains across all industries to shift priorities and resources to meet these demands. Cost savings and operational efficiencies have taken a higher precedent than ever before. Simultaneously, becoming more environmentally responsible has come to the forefront for many companies as well. New technology, strategies and methods has made it not only possible for companies to turn their supply chains “green”, but also allowed them to capitalize on cost trimming opportunities and new process efficiencies.

It is not uncommon for supply chain operations to account for 50-70% of a manufacturer’s total expenses. In a market where the hard costs of brick and mortar are competing with streamlined e-commerce outlets, a lean supply chain can create a dramatic competitive advantage.

A recent report from Accenture and the Carbon Disclosure Project (CDP) took a closer look at the business value of instituting a sustainable supply chain. Supply chain sustainability was once considered a nicety, it would be ideal but wasn’t fiscally necessary. This report along with recent trends is showing a shift in opinion and application. Not only are there strategic advantages, but the return on these investments, and subsequent cost savings, is being realized faster than ever before.

Reduction in risk

70% of the study’s respondents identified a current or potential future environmental event that could directly impact their business. Reducing these risks with green initiatives is viewed as an effective mitigation strategy.

Innovation in services

With a sustainable supply chain, and the corresponding resources, more opportunities are available for sustainability related service offerings. This can create higher profit margins, as well as additional product offerings.

Premium pricing

By offering products and using sustainable processes, premium prices can be justified and offered as a result. These green alternatives can be supported with a higher market price, even if the hard costs haven’t increased or been recaptured.

Sustainability related investments’ payback periods

Transportation use: 65% cite a payback period of less than one year.
Transportation fleet: 42% cite a payback period of less than one year.
Energy savings from process changes: 38% cite a payback period of less than one year.
Energy savings from infrastructure changes: 30% cite a payback period of less than one year. 40% within 3 years.

When it comes to sustainability, supply chain operations offer a wide range of opportunities. Aside from the beneficial environmental impact, there are definitive strategic and business advantages. Innovations like green package designs, low carbon products and sustainable services can not only save money, but actually increase revenues. Barrett Distribution Centers has been recognized for their supply chain sustainability achievements. With experience and expertise in the footwear sector, for both retail and e-commerce, they craft customized logistics, fulfillment and transportation solutions. These solutions solve existing problems and create bottom-line opportunities.

Apparel & Clothing Fulfillment: Streamlining the Warehouse

Tue, 07 Jul 2015 16:40:37 GMT

In a market with increased competition and stringent demands, anything that can create speed and, reduce costs is highly valuable. The apparel market in the United States is expected to grow from $225 billion in 2012 to $285 billion by 2025. This significant amount of growth means that clothing companies will be expected to move more inventory, quicker and more accurately at lower costs. There is one key development within the warehouse that can make this tall task possible: mobile technology.

The emerging and evolving demands of omni-channel distribution will no longer tolerate waste in time, resources and inefficient processes. So whether this waste manifests itself in bottlenecks, overprocessing or simply too much walking, mobile technology now offers solutions for your warehouse to become streamlined and operate fluidly.

Mobile Workstations

Mobile workstations untether your warehouse staff from traditional stationary platforms. With mobile technology in place, pickers can move freely through the warehouse while still having the access to the latest information.

Eliminating Steps

One of the most time-consuming, as well as costly, activities within the warehouse is walking. Whether it is finding an item, returning to a workstation or a combination of the two, these steps add up quickly and often result in a lot of backtracking. The simple fact is that if you can reduce needless trips from one area to another, you can be much more efficient. Mobile platforms and technology make this possible.

Tangible Metrics

Increased Picking Value
Increased Safety
Decreased Cost Per Pick
Fewer Touches
Increased Accuracy
Less Labor

A Newcastle Systems study showed that implementing mobile carts within the warehouse not only caused receiving volume to increase by 63%, but overtime costs were reduced by 75%. In a time where reducing costs is vital, and delivering orders through more channels and on shorter timeframes is expected by the consumer, streamlining your distribution center has never been more important. With apparel fulfillment experience and focus on technology, Barrett Distribution Centers designs customized supply chain solutions for clothing manufacturer and retailers.

Fashion Fulfillment: The Logistics of Subscription Based Clothing

shothem@barrettdistribution.com (Scott Hothem) — Wed, 25 Mar 2015 19:07:53 GMT

The idea of renting has long been an affordable and convenient option. Traveling? Rent a car. Out of town but want to enjoy a round of golf? Rent a set of clubs. Have a wedding coming up? Rent a tuxedo. Typically these needs only arise during special occasions or for extenuating circumstances. However, more companies are offering rentable options of everyday items, specifically clothing. Subscription-based clothing businesses are answering new e-commerce demands and creating solutions for e-commerce apparel challenges . A recent Inbound Logistics article explains how one such business is accomplishing this.

Business to Business E-Commerce Logistics: 8 Statistics to Think About

shothem@barrettdistribution.com (Scott Hothem) — Thu, 26 Feb 2015 17:00:06 GMT

The barrage of home runs that were hit during the late 90’s was a result of batters having extra power. The era of PEDs changed the way fans think about baseball and changed the way the game is played. In the NFL, new rules to increase safety for players have also changed the way this sport is played. With more protective rules for quarterbacks, scores have risen and defenses have been forced to adapt in order to avoid penalties. These are two examples where shifts in control and power have altered the state of competition. The same is very true in the world of business-to-business e-commerce . Consumers have never had more power than they do right now, and there are no signs of that slowing down. These 8 facts support the changing landscape of e-commerce retail and how you can play by these new rules.

“Free Shipping” will invoke 93% of buyers to take action on a product. ( UPS Pulse of the Online Shopper , Slide 6)
33% of e-commerce sales come from mobile devices. This is a 23% increase from the year before. In the past 2 years, mobile sales have grown 175%. ( Shopify )
Within the next 3 years 48% of B2B customers will place 50% or more of their orders online. ( Internet Retailer )
48% of companies that haven’t adapted to e-commerce cite a lack of resources as the top reason why. ( DigitalRiver )
38% of shoppers say they will not return to a retailer’s site if it is not optimized for mobile. ( UPS Pulse of the Online Shopper , Slide 14)
The average conversion rate for e-commerce websites is 7.3% vs. only a 3% conversion rate in retail stores. ( Internet Retailer )
Delivery speed is considered the 4 ^th most important factor. 83% of shoppers will wait 2 or more days for free shipping. ( UPS Pulse of the Online Shopper , Slide 6)
Product discovery via social media and ad targeting has increased 202%. ( Shopify )

These statistics all have one overarching theme, technology. Leveraging technology to provide the information that the market demands and having the logistical resources to meet its expectations is crucial. With a focus on technology and a customized supply chain solution, Barrett Distribution Centers has the expertise and experience to answer the e-commerce challenge.

Retail Logistics: 5 Facts about Omni-Channel Fulfillment

Mon, 09 Feb 2015 18:22:33 GMT

They’re on the backs of baseball cards. They help us determine fact from opinion and myth from reality. Whether it’s the EPA regulated fuel efficiency rating of a new car or settling an argument between who’s the better quarterback, Peyton Manning or Tom Brady, statistics carry a lot of weight. While numbers personify trends, they can also be used to steer conversations and prove points. One thing that you can’t be steered away from is the growing prevalence of omni-channel retail distribution. Just as statistical knowledge can help prove your point in those Sunday afternoon gridiron debates, statistics can help you understand and navigate the new challenges of retail logistics. Here are 5 facts and stats about omni-channe l and its impact on retail.

Customer satisfaction metrics improved for 88% of retailers that implemented a “ship-from-store” process.
50% of consumers prefer and expect to have the option to order online and pickup in the store of their choice.
10% of consumers consider in-store pickup more convenient than having items shipped directly to their home.
Only 33% of retailers have the basic omni-channel tools in place, such as cross-channel inventory visibility and store based fulfillment.
25% of consumers that order online and select the “store pickup” option do so to avoid waiting on shipping.

*These statistics are based on a survey done by Forrester Research, “ Consumer Desires vs. Retailer Capabilities: Minding the Omni-Channel Commerce Gap ”

While this is only a small sample of the new consumer demands facing all retail outlets, it is clear that consumers want different options, and they want them for different reasons! Inventory visibility, product tracking and e-commerce platforms are now more necessary than ever before. Barrett Distribution, with e-commerce experience and visibility technology, implements supply chain and logistic solutions for retailers.

3PL Technology: Transportation Management Systems in the Cloud

shothem@barrettdistribution.com (Scott Hothem) — Tue, 23 Dec 2014 20:04:49 GMT

We are a mobile society.

With the power of smartphones, the convenience of wifi and the endless reach of the internet, we are constantly connected. The ability to make purchasing decisions without being tethered has forced supply chains to adapt in order to respond to these new and changing demands. Cloud technology has leveled the level playing field for fulfillment centers. Integrating transportation management systems (TMS) with the cloud is a growing development. In fact, according to Gartner , 8% of companies already have their TMS in the cloud, while 51% are likely to move in that direction. Here are three reasons why moving away from on-premises software delivery models can be a key differentiator for your fulfillment operations.

Scalability : When software is deployed across virtualized servers your TMS runs more smoothly, communicating relevant, accurate, timely data as demand increases and decreases. Decisions can be made from anywhere, creating the most effective and efficient fulfillment solution.
Cost Savings : Historically, to run your own TMS required dedicated internal servers. This can be very costly. By switching to the cloud, you can change your cost structure to be based only on usage. The data storage, servers and other platform elements are essentially leased, you only pay for what you use. The economies of scale and expansion of existing resources afforded by the cloud can provide a wider range of technology while lowering IT expenses.
Fast and Simple Implementation : One of the most attractive elements of transitioning your TMS to the cloud is that the timeframe, cost and resource allocation is relatively low. Compared to a traditional approach, the cloud will save from investing heavily in equipment that will be out of date relatively swiftly. Cloud-based solutions also require less customization allowing you to get on-line even quicker.

As more and more manufacturers and shippers look to create more options for consumers, supply chains will continue to be more complex. Embracing technology to meet growing consumer demands is essential. At Barrett Distribution Centers, with a focus on technology, we create and implement customized supply chain and fulfillment solutions.

Opportunities and Challenges in Footwear Fulfillment

Mon, 22 Sep 2014 17:37:24 GMT

Logistics operations, like many other things, are constantly evolving. This is especially true for the footwear industry. As technology creates new opportunities for consumers and new efficiencies for companies, it can also introduce new challenges.

Take the National Football League for example. Athletes are bigger, faster and stronger than ever and the sport has never been more popular. Star players are earning astronomical salaries and outlets are covering teams around the clock. However, strategies that worked 20, 10 or even five years ago may not be effective today. Changes in rules, player discipline and coaching have made this quite a different game. The footwear fulfillment game has also changed, creating these opportunities and challenges:

Opportunities

E-Commerce : E-Commerce has become a premier platform for shoes . Its strength over traditional brick and mortar is that it can offer selection, convenience and value. These three elements are prime factors for the footwear industry. Where the restraints of a physical store limit the amount of styles and sizes available at any given time, e-commerce can virtually make any and every shoe available, often at a better price, without the hassle of shopping in person. In 2012, online shoe sales increased to over $7.8 billion, according to Daily Deal Media. As more companies embrace this technology, the opportunity for more revenue is there.
Omni-Channel Fulfillment : With more and more options for customers as it pertains to not only shoes, but also ordering and delivery preferences, omni-channel capabilities are becoming more important. The ability to offer “ship-to-store” or fulfill product orders from store inventory can meet new consumer demands and present a better overall experience.

Challenges

Limited Fulfillment Capabilities: Just as yesterday’s playbook doesn’t work in today’s football game, the technology and processes of heritage systems and operations are quickly becoming ineffective. Upgrades to warehouse management systems, inventory controls and the development, or optimization, of an e-commerce platform are essential.
Supply Chain Visibility: As the channels to generate revenue increase, so does the complexity of the supply chain. Tracking inventory and creating efficiencies can be key differentiators in the footwear sector. The more streamlined your supply chain, the greater impact it can have on your bottom line.

While the landscape of the footwear industry is changing, the supply chain is playing a larger role. Consumers are demanding more options and lower prices.; sound supply chain management can meet both of these criteria. With the proper resources and management, the challenges facing footwear brands can become opportunities to increase efficiency and, in turn, business. A 3PL can provide the necessary resources and skills to meet these demands and produce these results. Barrett Distribution Centers, with a focus on technology and transparency, specializes in footwear fulfillment, warehousing and logistics.

The Right E-Commerce Strategy for Cosmetic Products

Wed, 17 Sep 2014 20:13:39 GMT

There comes a time in history when grasping the reins of a new “trend” is a must. Imagine being the last person in town to jump on the automobile bandwagon. Where would you tie up your horse? Once the light bulb caught on, how long would you keep carrying your kerosene lamp around the house? These of course are old, yet revolutionary, advancements that have made life much more convenient and spurred on countless other developments. However, in the not-too-distant past, e-commerce was an element that the health and beauty sector tried to keep at bay. Eventually though, it could not be ignored. What was shortly ago seen as an industry that required physical access to smell, sample and touch, e-commerce has become the fastest growing segment of the cosmetics industry.

A study by L2 Think Tank shows that e-commerce sales for beauty products grew by nearly 30% in 2013. This outpaced only a 6% in-store growth. As this new opportunity continues to show great potential, it’s important for health and beauty companies to embrace and implement an e-commerce strategy as a competitive differentiator.

Here are 3 keys for a strong cosmetic e-commerce strategy:

Information: While the convenience of ordering everything from home is taking a strong hold in this sector, information is still a critical element. In order to provide the peace of mind gained from touching, smelling and feeling a product in a store, these questions must answered pre-purchase. 28% of online cosmetic shoppers in an A.T. Kearny survey actively study and research products before purchasing. The more product information that is relevant and available online can lead to more sales.

Accessibility: The growth trend for e-commerce sales shows no sign of slowing down. As such, the accessibility of the platform needs to expand as well. The L2 Think Tank study shows that 43% of beauty product consumers shop on a tablet. While a dropdown navigation is helpful for this medium, an investment in responsive design to meet the demands of mobile devices is an ideal implementation. An infographic by Visul.ly shows the number one reason people shop online is to save time, your e-commerce platform can provide that opportunity.

Costs: A key metric that jumps out for e-commerce success, regardless of industry,is cost. Consumers use this new purchasing avenue as an opportunity to find the best deal. In fact, 42% of shoppers claim that finding a better price is their reason for purchasing online versus in store, according to the 4 ^th Annual Shopper Experience Survey . A major benefit to an e-commerce operation is that it requires substantially less overhead. Controlling costs through a streamlined supply chain and efficient procedures can help you pass on savings to your consumers, creating a substantial competitive advantage.

While e-commerce is a new path for many industries, it is now being utilized as a preferred thoroughfare for the health and beauty sector. Leveraging the availability, operational efficiency and popularity of the online arena can be a key opportunity for your health and beauty company. Read more on how a 3PL can enhance the technological implementation and supply chain efficiency of your business.

Footwear and Apparel Accuracy: The RFID Solution

shothem@barrettdistribution.com (Scott Hothem) — Tue, 02 Sep 2014 18:15:16 GMT

Electronics Fulfillment: The Growing Role of Reverse Logistics

shothem@barrettdistribution.com (Scott Hothem) — Fri, 15 Aug 2014 21:25:44 GMT

After a long spring and summer, football is finally back on the horizon. NFL teams are in camp, preseason games are quickly approaching and this is the year you’ve finally decided to upgrade your viewing experience. We’re not talking about season tickets. This is better. A brand new, 70-inch ultra HD television. The gameday experience is going to come alive in your living room. It will be as if you’re actually on the field.

So the day finally comes. The delivery truck has left your driveway and as you peel the box back you notice a crack that spans from one corner to the center of the screen. Luckily for you, there are still a few days before the first game kicks off. For the electronics retailer and manufacturer, this will be another component that enters the reverse logistics cycle.

Reverse logistics is a long overlooked element of the total product lifecycle. While forward logistics commands focus (the flow of products from the factory to the end user), reverse logistics occurs after a product has reached the customer. The world of reverse logistics encompasses everything from returns, repairs, warranty recovery, recalls, refurbishment and everything that sends the product back away from the consumer.

Electronics and technology products boast the highest rate of return out of any industry, where 20% of devices are returned. The key reason that reverse logistics needs to be a focus in this industry is due to the quick lifecycle for these high velocity products. With the rapid development of new devices, the window to generate revenue from current models is increasingly short. Streamlining reverse logistics operations cannot only improve the bottom line, but also the customer experience.

Visibility in reverse logistics is historically low. Traditionally seen as a simple cost center, a poorly managed reverse logistics process leaves a lot of money on the table. In 2010, Aberdeen prepared a study showing that manufacturers spent anywhere from 9 to 15 percent of revenues on returns (wow!). Preparing a focused reverse logistics strategy can recoup some of this lost revenue.

Obviously, the best way to recoup lost revenue from returns is to get products back to the marketplace as quickly as possible. A study by Resolve shows that 70 to 85 percent of electronics that are returned and tested have no defects. This is a key statistic, because when a finished product is priced and sold, it includes the potential costs of service and parts. When returns are mismanaged, these parts and products cost the company more than intended, meaning money is left on the table. However, when a company can deem a product as “No Fault Found” and navigate it back into its supply, that company just saved 100 percent of its material cost. So how can reverse logistics be an optimized element that enhances the entire supply chain?

Increase visibility: Integrating technology to promote visibility across the entire fulfillment operation can streamline both forward and reverse logistics.
Velocity: Focus on a strategy to get products and parts back into the market and to customers as quickly as possible. Build the infrastructure to be able to manage, repackage and remarket returns.

With companies shifting more resources to the end of the product lifecycle, reverse logistics will become a more defined competitive advantage for entities that can reclaim lost revenues quickly. At Barrett Distribution Centers, the resources, tools and skills required to meet the increasing retail and electronic sector demands have been developed and proven.

3PL and E-Commerce: 10 B2B Stats

shothem@barrettdistribution.com (Scott Hothem) — Wed, 13 Aug 2014 21:46:09 GMT

It’s that time of the year again. The time of year when we see more school buses than cars on the street. The time of year when school zones are bustling with kids and crossing guards as we make our way to work. The time of year when aisles at Wal-Mart and Target are buzzing with parents trying to find those last minute school supplies.

In a growing trend, more parents are skipping the long lines and crowded aisles in favor of ordering online. With the increase in free shipping and second day delivery options, having schools supplies neatly delivered to your doorstep is an attractive option. The National Retail Federation shows that 31.7% of consumers shopping for K-12 will shop online this year, compared to 30.8% in 2013. Furthermore, a survey by Accenture shows that 70% of those shopping online for school supplies expect to save money.

With something as traditional as school supply shopping moving toward an e-commerce solution, how are business to business companies adjusting to this growing platform? Here are 10 facts, stats and trends that describe the current landscape of B2B e-commerce.

Digital buyer penetration is at an all-time high and forecasted to grow. Statista research shows that 41.3% of internet users purchased products online in 2013. That number is expected to grow to 47.3% by 2018.
Intershop’s 2013 E-commerce Report reveals that 60% of respondents believe that B2B commerce is shifting from offline or in-store to online and self-service.
The same study shows that 97% of B2B retailers currently offer their products online.
37% of companies plan on spending a larger portion of their budget online in the next year, according to an Acquity Group study .
Only 13% of companies with budgets of $500 million or more purchase directly from a supplier’s website. 50% of these companies spend at least 90% of their budget online. Third party websites are earning 37% of this business, based on an Acquity Group study .
97% of retailers believe that mobile commerce initiatives will be important in next 12 months, per Intershop’s 2013 report.
Acquity’s study shows that 30% of companies make a major purchase online 2-4 times each month.
Internet Retailer and Forrester Research conducted a study that shows that 86% of B2B companies surveyed had recently transitioned offline customers online.
70% of B2B e-commerce professionals have plans to increase their technology budgets in the coming year, according to Forrester .
44% of B2B retailers believe that moving customers online can result in more return customers and increased brand loyalty, per Intershop .

Much like the growing trend of customers using online shopping services like Amazon, business to business firms are doing the same. The value and efficiency that come from e-commerce platforms not only benefits the consumer’s bottom line, it can increase your revenue as well. A major component of this new online terrain falls directly on logistics. Ramping up your e-commerce efforts will require distribution resources and fulfillment expertise.

Food Logistics: A Focus on Safety

shothem@barrettdistribution.com (Scott Hothem) — Mon, 04 Aug 2014 13:58:29 GMT

According to Statista 86% of Americans are seriously to moderately concerned about health or safety related food recalls. And rightfully so, considering that many foodborne illnesses are potentially lethal, including salmonella, E. coli, listeria, and even Hepatitis A. As a core concern of American families, there is nothing more important to preserving your brand image than maintaining a safe and clean food supply chain. Do you remember the Peanut Corporation of America (PCA)? In 2008, they were forced out of business shortly after it was discovered that they were the cause of a major salmonella outbreak. More than 700 people became seriously ill. 9 people died. The PCA underwent Chapter 7 bankruptcy and is still fighting civil lawsuits in court to this day. The damage didn’t stop there either, but extended to retailers who used the peanuts in their products. PCA had distributed contaminated peanuts as raw goods for companies such as Kellogg and Walmart, costing the two retailers over $70 million in recall related expenses. This may be an extreme example, but it is an eye-opening anecdote illustrating the potential impact that poor oversight of your food supply chain can have.

As you can see, it is not enough to control what happens inside your facility. Your suppliers and vendors are also responsible for the safety of your products. In recent news, a Chinese meat processor came under fire for selling expired and contaminated meat to popular fast food chains, including McDonald’s, Kentucky Fried Chicken and Taco Bell. Already, Yum! Brands, owners of KFC and Taco Bell, have announced huge losses of sales and a 5% slump in their stock . As you can see, it is not enough to oversee your own operations. It is crucial to have oversight of your supplier’s operations in order to ensure that what comes in the door is safe.

In order to protect your company from a potential disaster, it is imperative to establish procedures approved by the major food regulatory agencies. The two regulatory agencies responsible for monitoring the Nation’s food safety are the Food and Drug Administration (FDA) and Food Safety Inspection Service (FSIS). FSIS is responsible for the safety of meat, poultry and eggs. Every other food product falls under the jurisdiction of the FDA. The latest effort from the FDA impacting food safety controls is the Food Safety Modernization Act (FSMA).

Signed into law in 2011, the FSMA influences your fulfillment operations are now being influenced from every angle. The new authority at the FDA’s disposal can mean a variety of things for your supply chain operations.

Preventative Measures: The FDA is now more focused on pre-empting recalls than responding to them. This will be done by holding any facilities that produce, distribute or handle food accountable for leveraging FDA-approved safety measures to combat contamination. This can mean an upgrade to facilities, hiring better skilled staff or implementing new practices.
Response Authority: The FDA now has the authority to issue mandatory recalls on all food products. In an effort to prevent these dangerous health issues to the public, recalls can be put into effect when standards and regulations are not met and a potential contamination could occur. This new ability for the FDA places a higher than ever obligation on your company to safely produce and transport your product.
Science Based Standards: These standards for food production will be the new minimum for acceptability. Along with these modern standards, inspection frequency will increase based on risk. This could be another reason for the aforementioned changes to infrastructure. All of these changes will put an even greater importance on not only streamlining, but enhancing your logistical processes to maintain the same level of distribution service.

The safety and security of the food supply chain is monitored closer than ever before, and rightfully so. With over 300,000 hospitalizations and 5,000 deaths each year, food safety processes need to be enhanced. However, as a food product producer, the resources and expertise necessary to navigate this changing landscape aren’t always available. At Barrett Distribution Centers, the facilities, staff and experience can all be leveraged to maintain the safety of your food product and fulfillment service competency to which your customers have become accustomed.

Improving Furniture Logistics: Where to Start?

Wed, 16 Jul 2014 18:12:41 GMT

Congratulations! You have just been hired as the Senior Vice President of a major furniture manufacturer. The first task at hand is to tighten all logistics operations. A report on your desk lists the three initiatives as: reduce costs, decrease damaged products, and increase customer satisfaction. Essentially, you need to overhaul the entire logistics function of this furniture manufacturer. Distribution and transportation has never been your specialty, so where do you begin?

Managing the complexity of furniture distribution can be overwhelming. In an effort to keep your sanity, you take a step back and review the basics of furniture logistics:

Furniture should not be treated or packaged like other goods. Other products tend to damage it, so it should be shipped with other furniture
Furniture requires specialized, manual handling as mechanical equipment is more likely to damage it.
Container loading strategies create interlocking sections to enable stability and accommodate multiple stops. (In the logistics industry, this is called “filling the cube”.)
Furniture has inherent flaws. As the “touches” increase, so does the damage.

The basics of furniture logistics have not changed, but consumer demand and expectation has shifted over time. The days of investing in a piece of furniture that will be passed down for generations are vanishing. Most shoppers are buying only one piece at a time, as opposed to buying an entire room. As a result, online purchases have increased dramatically over the last several years. According to IBISWorld reports, 2013 online furniture sales revenue reached $9.0 billion, a growth of 10.4% from the previous year. For the furniture industry, this is both a blessing and a curse, as e-commerce has trained consumers to expect fast delivery.

In order to satisfy the challenges of your new job and meet consumer demand, you must focus on a few key sectors.

Collaborate With Partners – It’s critical that you take a look at the entire supply chain and evaluate everything. Identifying the collaborative partners who are interested in developing customized solutions for your company is a great start in helping you achieve your supply chain goals.
Evaluate Sources of Damages – Damages are the number one headache in furniture distribution. One of the main causes of damaged furniture is poor packaging. Take a hard look at the current packaging system. One scratch on a delicate piece of furniture can create a negative ripple in both your supply chain and company image. Once furniture is damaged, it is costly to repair, and it cannot re-enter the new product stream. Furthermore, if not caught within the supply chain process, damaged products delivered to the customer will create adverse feelings towards your company. In an effort to minimize these situations, it is wise to invest more resources in a customized packaging solution. In the long run, you will save your company time and money.
Current Distribution Strategy – The two main options for delivery are direct to store (Full Truck Load -TL) and consolidated delivery (Less Than Truck Load-LTL). The consolidated delivery option is a more expensive option, and it has a higher likelihood of delivering damaged furniture. However, in order to qualify for a direct to store option, you must have enough volume to merit the full shipment. Developing a strategy that balances cost, delivery time and minimizes damage can help increase efficiencies for your company.
Visibility – This is a challenge for most furniture companies today. By investing in visibility technology, everyone involved in the supply chain, including the end-user, benefit greatly. For your company, information can be the difference between maintaining a relationship and losing the business. For the customer, these transparent tools provide real time information, so they are not left guessing about when their shipment will arrive. These same tools can also help furniture companies forecast and plan for future changes within the industry. By having the technology in place, you will provide your company with the flexibility needed to remain relevant in the industry.

Effectively managing the supply chain of a major furniture manufacturer is a challenge for even the most experienced executive. The key to initiating change is to have a basic understanding of the distinctive components of the furniture industry. By taking a closer look at the aforementioned four areas within your current supply chain, you will be one step closer to resolving the initiatives assigned to you.

Chemical Logistics: Increasing Safety and Effectiveness with a 3PL

Wed, 16 Jul 2014 18:07:41 GMT

You see flashing lights up ahead. Almost immediately they are accompanied by brake lights, yours included. After a few minutes of idling, you tune in for a traffic report and learn that this is not a typical fender bender. Instead, a tanker truck is leaking a corrosive and reactive substance. As fire trucks and other first responders begin to speed by toward the scene, your inconvenient stay in traffic just became a frightening ordeal.

This is a scary scenario, not only for the general public, but for chemical manufacturers everywhere. When it comes to chemical logistics, there are some additional complexities and unique priorities involved. Transporting, storing and distributing flammable and hazardous materials can have significant environmental and financial consequences. The chemical industry touches every part of our lives from petroleum and natural gas refining to developing additives and synthetic materials. According to the American Chemistry Council’s 2013 Chemical Industry Situation and Outlook, by 2018 the U.S. chemical industry will reach $1 trillion in sales.

With such tremendous volume, the chemical industry’s supply chain has an immense need for scalability and flexibility. As changes in federal and state regulations become more complex and stringent, the challenges that face supply chains in other industries become magnified. The United States’ chemical output is expected to increase by 2.5% this year, and 3.5% next year. With a forecasted annual growth rate of over 4% through the end of this decade, the chemical industry will outpace the overall U.S. economy.

While the outlook is certainly bright, and the economic indicators are optimistic, chemical producers must make wise decisions and remain diligent in their logistics operations and management. Safety is a key consideration for all industries, especially chemical manufacturers who must place it above all else, even cost. Executing safe and effective transportation, storage and handling is a critical asset. As this industry continues to expand, the feasibility of maintaining these safety standards will become more difficult. A direct result of this will be the utilization of third party logistics, or 3PLs.

Here is a list of what you should keep in mind evaluating a 3PL.

Check maintenance defects and accident records.
Analyze drive logs.
Review equipment maintenance logs.
Verify technological capabilities by requesting a demo.
Ask for industry references and a few names of current customers.
Check that the 3PL has the proper certifications and licenses to handle your goods.
CFATS (Chemical Facility Anti-Terrorism Standards) compliant facilities offer features and standards that adhere to the Department of Homeland Security. These performance based standards bolster the security efforts of your company.

With promising growth on the horizon and new developments being made each day, the chemical industry is major factor in the national economy. With that being said, the safety protocols and processes for chemical logistics have never been more important. With major economic and ecological consequences around each corner, leveraging the expertise of a 3PL can take a major burden away from chemical manufacturers. At Barrett Distribution Centers , the resources and knowledge are available to safely and securely manage the chemical supply chain. With a CFATS facility, safety equipment and experienced personnel in place, Barrett Distribution cannot only improve your logistics, but your overall business.

Automotive Part Logistics: 3 Keys to Strategic Planning

shothem@barrettdistribution.com (Scott Hothem) — Wed, 16 Jul 2014 18:07:08 GMT

Do you remember what a lengthy process it used to be to pick up a new movie from the video store? You would plan your evening commute to swing by the local video store on your way home. After rummaging through the hundreds of titles lining the wall, you finally come across the latest installment of Die Hard, or Terminator, or whatever Julia Roberts was doing at the time. You hand over your membership card and are on your way. That’s a lot of legwork for a two hour movie. Those were the days. Today, all you have to do is press the Netflix or Hulu app on your phone, tablet or even television remote to instantly connect to thousands of titles. This saves time on your way home, room in your wallet and space on your shelf.

The way we watch movies and TV isn’t the only thing to drastically change in the past 20 years. There has been a major overhaul in the way automotive parts are ordered, shipped, tracked and used. This evolution was by no means unsolicited. In the same way consumer demand and access forced video stores to go the way of the dinosaurs, customer expectations and market conditions have forced auto part fulfillment processes to become as streamlined as possible. As such, strategic planning in the automotive supply chain is more important than ever.

In spite of volatile revenue results stemming from the economic downturn in 2008, the automotive parts industry is expected to top $170 billion in 2014 according to a report from ibisworld.com . As markets thrive and supply chain functions become more complicated the need for strategic logistical planning needs to be a key priority. The balance between superior service levels and reduced logistics/inventory expenses can be accomplished through three strategy considerations:

Transition from a “Pull” to a “Push” tactic- Years ago the best practice was for distributors, dealerships to order or “pull” a certain part when inventory became low. This method can be very time and labor intensive because it is reactive in nature and is often a last minute order. Today, to remain efficient and reduce the risk of a poor end-user experience, a “push” strategy is more effective. Instead of low inventory triggering an order, leveraging an Enterprise Resource Plan, an order is sent, or “pushed”, to where it is needed. Allowing technological platforms to maintain inventory and place orders reduces errors and redundant tasks from your labor force and other resources.
Inventory forecasting- Changing the way that inventory is managed and organized can support these new complex supply chains. Shipping smaller quantities more frequently can increase the efficacy of the entire operation. A high velocity network keeps the supply chain running smoothly. Segregating part types by size, volume and frequency of use is key in optimizing and forecasting inventory. This can be achieved through a customized plan with strategic facility and SKU layouts and management, as detailed here .
Technology- Many entities are still attempting to get as much as possible from aging and antiquated systems. Not only is this technology becoming increasingly less effective, it is also becoming more expensive to maintain. Your fulfillment technology is the pivotal element of the service parts supply chain. As the demand for replacement parts grows and the number of new model releases increases, legacy systems simply cannot handle the workload.

Integrating new technologies and supply chain functions into more sophisticated strategies is crucial for a supply chain that is fast, lean and cost effective. At Barrett Distribution Centers , the experience, capability and resources to optimize technology, process and warehouse design is at the core of our performance.

3 Supply Chain Contingency Planning Tips for Medical Device Companies

Wed, 16 Jul 2014 17:36:36 GMT

The recent months have brought some intense weather to all corners of our country. From the “Polar Vortex” last winter to violent tornadoes across the Midwest to Hurricane Arthur, each new day and week holds something new and potentially challenging. The only thing constant about weather is change. Theses volatile climate patterns unfortunately bring more than wind, snow, rain and lightning. Unfortunately these events cause a spike in emergency room and hospital visits. There have already been 41 tornado fatalities in 2014, according to NOAA . In fact during the Polar Vortex, Modernhealthcare.com reported that hospitals in Detroit brought in additional staff on multiple occasions to treat ER patients.

To make things more challenging, these additional visits and demands on hospital staffs and medical groups are often coupled with constraints on resources and accessibility. Over the 4 ^th of July weekend, Hurricane Arthur left over 40,000 people with power and even caused a part of North Carolina Hwy. 12 to buckle on Hatteras Island. Last winter’s frigid temperatures and precipitation forced numerous surgeries and procedures to be rescheduled or cancelled. While organizations have contingency plans and redundancies in place to account for these scenarios, what back up strategy is there to account for supply chain complications?

The timely and precise demands that define medical device logistics needs to be maintained, especially in times of great need. Investing the time, energy and resources into contingency planning is like buying insurance. Hopefully you’ll never need it, but having the plans and process in place when these challenges arise can be the difference between life and death. These 3 elements can be implemented into your medical device supply chain, allowing your organization to persevere in the most difficult times.

Be pre-emptive : While weather plays a major role in the disruption of services and the addition of constraints on resources, there are many other factors that could disrupt your supply chain. Manmade disasters, business decisions and governmental factors, just to name a few. However by having a finger on the pulse of what is happening around your organization can allow you to forecast possible problems. Notifying the key logistical partners that make up your supply chain is key. Ensure everyone is on the same page and ready to find answer to potential questions.
Increase your essential supplies : To combat any lags or disruptions to your supply chain, having an abundance of the most necessary and important supplies stocked and accessible is crucial. Any device that you’ve been without in a similar situation should be maintained at a higher level to prevent a recurrence. While your bottom line is still a major consideration, you don’t have to throw your inventory management plan out of whack, but you do need to account for any delays.
Supplier audits : This is a key element in maintaining visibility. Understanding and seeing the process your logistic partners leverage, and more importantly the results, can show the imperative steps to protect it in an emergency, as well as where other resources can be pulled to create a lean, agile fulfillment plan when necessary.

Supply chain contingency is a key element within your overall strategy. Identifying and responding to potential risks can mitigate a substantial threat to not only your operations, but your community. In an Inbound Logistics survey, 73% of participating companies claimed to have experienced a supply chain disruption. 32% of those said it took over 1 month to recover. Working closely with your supply chain personnel and partners is a critical step in preparing for the worst. With a focus on visibility and a track record of results, Barrett Distribution Centers has the technology, man-power and resources to play a key role in your contingency planning.

Cosmetic Fulfillment Services: A Specialized Process

bcorbett@barrettdistribution.com (Bryan Corbett) — Wed, 16 Jul 2014 17:17:52 GMT

Thousands of dollars have been spent in advertising. Direct Mailers and VIP invitations have gone out in the mail. Sales projections from corporate are at an historic high. The big cosmetic product launch is less than a week away. Amanda Jones, a cosmetic manager for a major Health & Beauty retailer, is hoping the results are as big as the pre-show hype. Amanda has trained and prepared her team, ordered extra inventory, and re-designed the floor plan for her department. Everyone from the CEO to the newly hired sales member is anticipating the most successful cosmetic launch event in the history of the company. The pressure is on.

Although Amanda and her team have prepared for every conceivable scenario, there are fulfillment and distribution processes that must be tightly managed to ensure the success of the event. How the product is stored, transported, and delivered from the manufacturer to the point of sale may be the single most decisive item in determining the outcome of this event. As Hazmat classified, cosmetic products require a specialized, punctual, and reliable logistics process. If this process is not followed, all of the aforementioned efforts by Amanda and her staff will go unnoticed.

The fulfillment process for cosmetic products is different from other industries as there are specialized requirements regarding the storing and transporting of these items. We have listed four indispensable aspects that contribute to a successful cosmetic fulfillment center.

High Volume: In peak sales times, like holidays or promotional periods, beauty products are in high demand. In most cases, cosmetics fulfillment entails managing a high volume of very small, delicate products. Consequently, managing the inventory, labeling, and pick & pack process requires a high-level of expertise. Cosmetic goods often require specialized assortment, customized gift wrapping, and/or store-specific packaging, making a proven fulfillment process essential to their timely and accurate delivery.
Temperature & Handling Restrictions: The vast majority of cosmetic products require specialized storage amenities such as temperature controlled environments, updated sprinkler systems and ceiling clearance. In some instances, cosmetic products require professionals with qualified expertise to store and distribute the products.
Navigate Licenses: In addition to the standard warehouse and hoisting licenses required to operate a warehouse, you must also be certified to accept cosmetics products into your building. There are many organizations and government agencies that require licensing, including the Department of Transportation, OSHA and the Federal Drug Administration. Any employee who handles, packages or comes into contact with these products must be trained and certified.
On Time Delivery at Competitive Cost: The beauty industry is heavily driven by marketing. In order to minimize disruptions in service and service failures, marketing strategies must be planned in conjunction with logistics. When logistics companies can prepare for peak marketing events, it drives improvements timely and accurate delivery. Additionally, the logistics side can operate at a much more cost effective manner when it is not in a “reactionary mode."

Amanda may not know much about the temperature and handling restrictions required of a cosmetic fulfillment center. However, she does understand how her customer will react when the heavily promoted and highly anticipated product launch produces damaged cosmetic products. Likewise, a qualified fulfillment company understands the magnitude of following the appropriate processes set in place for the safe and accurate delivery of cosmetic goods. Aligning the expectations of the consumer with the requirements of the cosmetic industry should be the goal of any fulfillment company. When this goal is accomplished, cosmetic executives, like Amanda, can take one step closer to a successful promotion and event.

Medical Device Logistics: Answering The Challenges

Wed, 16 Jul 2014 17:00:31 GMT

In the world of medicine, there is perhaps no more important quality than precision.

The physical movements of a physician in the operating room need to be exact. One slip of the wrist at the wrong time can be the difference between life and death. The medical devices used in a procedure are crucial to the decision making process in any operating room. In order for any surgery to be successful, medical devices are expected to be delivered on-time and accurately. Sounds simple in theory, right? While it may be a simple process for many industries, the medical device sector presents a set of unique circumstances that make this challenge anything but simple.

There are three main challenges for the medical device supply chain:

1. Complex Inventory – The medical device supply chain is a highly fragmented one. It is not uncommon for a medical device company to have small distribution points totaling 40 to 100 locations. Trying to track down inventory that could be anywhere from a provider’s warehouse to the sales reps trunk is complex. As a result, the product visibility is lost.

2. Operating Room Unknowns – A large factor that weighs into the high expense of the medical device supply chain is the unknown in the operating room. Surgeons often do not know what size part will be used in surgery until the actual surgery is being performed. In an effort to cover all possibilities, surgeons order all sizes. A knee surgeon may order sizes three through five for a surgery, and he will only use one of the three sizes ordered. All unused devices must be decontaminated, inventoried, inspected, and replenished before they are put into the supply chain cycle again. This process is extremely time consuming and costly, and requires that your 3PL has a robust return process.

3. High Cost of Service – The fierce competition within the medical device sector has caused many companies to use delivery as their competitive advantage. This means that manufacturers are pushing cut-off dates further back to accommodate the medical facility. Many are promising next day delivery if the order is received by 7pm. This sort of “last-minute” service forces the manufacturer to use premium delivery services, strategically purchase distribution centers next to air hubs, and quickly fill the high-inventory requirements needed to expedite the shipment. All of the aforementioned actions create an expensive, “emergency-like” supply chain model that is almost impossible to sustain.

There are no quick resolutions for these sorts of challenges. However, medical device manufacturers who take a new form of thinking related to their supply chain model can solve many of the challenges listed above. Two areas of innovation to consider are:

1. Collaboration – A recent study by Gartner found that the leading medical device companies consider supply chain collaboration the cornerstone of a more effective business practice. There is a considerable amount of redundancies taking place within the medical device supply chain. Having eight deliveries to the hospital for eight different departments using eight different drivers does not make sense. One solution is for manufacturers to create a distribution and delivery hub. Within this collaboration, a third party logistics company can manage the forward and reverse supply chains for multiple manufacturers, spreading costs and increasing visibility. The synergies created through this hub would produce less duplication and greater efficiency.

2. Demand Visibility – As one device manufacturer put it, “The more time we have to react to something, the better we can plan. If we know the knee surgeries in advance, we can plan and sequence our implants to the hospital on a just-in-time basis. Every knee set is $55,000, so the better we plan, the less inventory we have out in the field sitting idle, and the more we reduce costs.” Better forecasted demand visibility will enable manufacturers to pool inventory farther upstream and in fewer locations.

The medical device industry is dependent upon precision. Not only do the parts and equipment need to perform to perfection, the distribution of these devices is also expected to be on time and accurate. Manufacturers who are embracing new thinking related to their current distribution system will be the companies that experience the competitive advantage in this ultra-aggressive sector. Click here to discover more about how Barrett Distribution can customize a solution for your medical device company today.

Why Is Memphis The Logistics Hub of America?

Wed, 14 May 2014 15:17:53 GMT

Founded in 1819 by Andrew Jackson because of its strategic location on the Mississippi river, for almost 200 years Memphis has been an important transportation hub. Over the years, as logistics assets have been added, Memphis has become a major logistics center. Because of its world-class airport and ancillary logistics assets, it is considered to be America’s Aerotropolis, “Where Runway, Road, Rail and River Merge ”. Memphis boasts the country’s top cargo airport and the world’s second-busiest in terms of cargo, largely due to the fact that Memphis is home to the major FedEx hub. In 2011, the airport handled 3.9 metric tons of cargo, 90% of which was distributed through FedEx’s over 300 domestic and international flights.

Memphis is only one of three U.S. cities that is served by five Class I railroads. These include the Norfolk Southern, Burlington Northern Santa Fe, Canadian National, Union Pacific, and CSX. All of the railroads have identified Memphis as a high-growth market for intermodal traffic, and four of them have invested significantly to expand the capacity of their terminals.

Additionally, Memphis is currently served by two national interstate highways: I-40 and I-55. Together these two interstates provide access north-south and east-west across the entire country, connecting to ports, gateways, and other major distribution centers. These two interstates are being supplemented with two additional interstates, I-69 and I-22, as well as a regional interstate by-pass to provide increased highway capacity for the coming decades. I-69 is the so called “NAFTA Highway”, which will extend from Canada to Mexico, passing through Memphis. It has been identified as a “ Highway of National Significance ”. When completed, I-22 will be an important route connecting Memphis to Birmingham and Atlanta.

As for trucking, more than 400 companies operate from Memphis providing easy access to local, long distance, truckload, less than truckload, as well as specialized freight options. Located less than 500 miles from the mean center of US population, Memphis is well-positioned to serve a major portion of the country. In fact, 36% of the country can be reached overnight and almost 70% by the second day.

Furthering Memphis’ trucking advantages, an Environmental Impact Study is being prepared for a new intermodal bridge across the Mississippi River that will accommodate both vehicles and railroads. It has been identified as a bridge of national significance in a 2006 feasibility study prepared by Wilbur Smith & Associates for the Tennessee Department of Transportation. This bridge will contribute to enhanced travel through the metropolitan area and expedite freight movements to and from the area.

Memphis also stands out with it’s options for shipping via water. The Port of Memphis is the fourth largest port on the inland waterway system, located strategically between the Port of New Orleans and St. Louis. The Mississippi River serves as another alternative for shipping goods in barge loads and container-on-barge operations.

It’s no surprise that Memphis has become a hub for logistics, with an extensive network of companies focused on logistics support operations including freight forwarders and logistics service providers. There are over 300 companies that offer freight forwarder services on a wide range of commodities.

Memphis logistics operations are supported by over 100 warehouse logistics service providers in the area, ranging from the small, boutique businesses to larger generalists, some with over 3 million square feet of distribution space. Products handled include almost anything, from agricultural chemicals to zippers. In addition to their core warehouse services, most offer value added services such as trucking, pick and pack, light assembly and kitting.

Another plus for Memphis is that since much of the manufacturing and agriculture in the United States is located in the middle part of the country, it is strategically situated to serve as a focal point for supporting (?) this activity. Over 40% of the manufacturing in the United States takes place along the I-69 corridor which will pass through Memphis. For exporting, Memphis ranks 23rd out of 365 Metropolitan Statistical Areas in the U. S. and exports more than the total of 19 states. The export value has increased by $1.0 billion each year since 2005, and currently amounts to approximately $8.4 billion. The majority of water exports are bulk commodities. Synthetic fibers or plastics, industrial, organic chemicals and automotive industry goods are some of the top export commodities. New Orleans is the most important exit port for Memphis, followed by Los Angeles, Long Beach, and East Coast ports. China, Mexico, South Korea, Japan, and Australia are the top export destinations.

Many manufacturers and distributors have chosen Memphis as a site for their distribution operations; Nike, Medtronic, Williams Sonoma, and Pfizer, to name a few. Memphis has become popular with the logistics service providers, as well. One recent addition is Barrett Distribution Centers , a Franklin, Massachusetts provider. Barrett Distribtution serves an array of industries from fast moving consumer goods to the highly demanding automotive parts and online retail markets. When a firm is seeking a strategically located logistics center that has major multi-modal assets, Memphis is a clear first choice.

For more details on the Memphis logistics industry, click here .

3PL Technology Assessment: 4 Key Areas of Evaluation

shothem@barrettdistribution.com (Scott Hothem) — Wed, 30 Apr 2014 17:58:35 GMT

In an effort to keep up with industry and consumer demand, 67% of logistics executives intend to increase their IT investment in 2014, according to a joint survey conducted by EFT and HP. The number one reason for the investment in technology is to make operations quicker and more efficient. In the Eyefortransport North American 3PL Market Report, they found that 92% of US third party logistics providers saw better IT solutions as a key to new growth opportunities. There is no denying the role that technology is playing as a catalyst for industries and markets across the board. This is why it is critical that companies find a 3PL partner that embraces the opportunity to drive profits through technology , competency, and initiatives. When considering a 3PL company, make sure they are in the aforementioned 67% of companies that will be investing in IT for 2014. Additionally, we have listed four key areas to consider when evaluating a 3PL’s technological performance:

Efficiently on-board new customers: When you make the decision to partner with a 3PL, the ability to get on-line and begin operations quickly will be an important factor. A key element in a 3PL warehouse management system is having the technology to rapidly on-board clients, so it is easy to configure the required data elements. Investing in a 3PL who has the technology to rapidly and efficiently on-board your business is crucial.
Process Change & Improvements: As your business changes and the capabilities of technology evolve, so should your 3PL. If there is a better and faster way of doing things, you should have that option when it comes to your supply chain. In your 3PL search, it is crucial to find a company that is investing in technology solutions equipped with an adaptable architecture. When things change (and they will), the technology of your 3PL partner will have the flexibility to modify, adapt, and execute quickly.
Visibility: As you surrender a critical aspect of your business operations to a third party entity, visibility can be a priceless element. With remote access and dashboards that provide timely, relevant, and accurate information, decisions and evaluations can be made as needed. The result of this increased collaboration and visibility is improved efficiencies, enhanced customer service, and accelerated revenue flow.
Merged Information: Having customer ERP applications work directly with a 3PL’s WMS offers significant benefits in terms of on-boarding time, IT investments, and higher accuracy. Without any extensive IT work required, users see information from both systems on a single screen. With access to both systems on a single screen, this technological element can pay dividends for your 3PL relationship, as well as your bottom line.

When evaluating a 3PL as a potential partner, you should perform a rigorous technology assessment. If the 3PL is interested in your business, it will be more than willing to provide you with any information necessary regarding its investment in technology. Barrett Distribution designs, builds and implements 3PL supply chain solutions that align to customer goals and requirements. Our approach leverages people, process and technology to optimize flexibility, scalability, control, and customer satisfaction.

The Value of a Proactive 3PL

shothem@barrettdistribution.com (Scott Hothem) — Tue, 25 Mar 2014 21:53:50 GMT

Innovation, innovation, innovation. You have probably heard this word from colleagues, bosses and peers, on the radio, television and in the newspaper. It is pinned to every popular technology company and has been written about in so many trade magazines that it has quickly become cliché. Some companies cannot complete a press release without mentioning their innovative new products or services. The truth is, if you were to list the most innovative industries off the top of your head, warehousing and distribution would probably not make your list. Aside from Amazon’s vision of flying drones delivery goods to your doorstep within hours, perceived innovation within the 3PL sector is almost non-existent.

A Pennsylvania State University survey shows that 74% of shippers don’t believe that their 3PL can offer innovative solutions. What many companies fail to realize is that innovation within the 3PL sector is a continuous process. Unlike technology companies such as Apple or Microsoft, 3PL’s rely on incremental efficiencies to drive costs down. From the employees picking orders all the way up to managers and executives, a great 3PL is always searching for new ways to reduce their clients shipping and warehousing costs. And while this may effectively reduce revenues for the 3PL, the benefits of a strong client relationship far out-weigh the lost revenue.

Focusing on the basic variables of cost and size may hide the important details that can truly benefit your business. When considering a 3PL, one should also be concerned with the technological abilities and experience with your product line. For example, if your main product is athletic footwear, does the 3PL of interest have experience dealing with other footwear companies? (Sales pitch warning: Barrett does!) These elements can prove extremely valuable in developing new, dynamic processes and generating higher efficiencies in your logistics operations.

As a business seeking an advantage, it’s clear you want to be proactive. With that being said, you need a partner that shares the same forward thinking. It’s important to share these prerequisites and consider all of the variables as you select the best 3PL for your business. At Barrett Distribution Centers, we work with our clients to create the best supply chain plan for their business. We embrace visibility and technology to generate ROI and a higher level of service.

5 Online Shopping Facts: Leveraging 3PL for Support

shothem@barrettdistribution.com (Scott Hothem) — Fri, 14 Mar 2014 21:16:29 GMT

It is undeniable that the way consumers are selecting and purchasing products is evolving. In order to satisfy these new demands, keep your brand relevant and continue to advance your business, the way you operate needs to evolve as well. Online shopping from home and mobile devices has drastically changed the expectations of consumers. Not only are younger demographics fitting this trend, but your traditional buyers are moving in this direction also. According to iacquire.com , the 45-64 demographic makes up 40.4% of online shoppers. The importance of how your business handles these changes and embraces an omni-channel operation has never been higher. As technology continues to expand in its capabilities, the conventional methods of fulfillment and logistics are proving increasingly out dated. The specialization required to address these changes can be both expensive and difficult to implement within your organization. Leveraging the services of an experienced, capable third party logistics provider (3PL) can allow you the resources to stay ahead of the curve. Below are 5 facts about on-line shoppers that put this growing element of business into perspective.

The largest share of online revenue generated in 2012 was from retail shopping websites which totaled $186.2 billion. This number is projected to increase to $361.9 billion by 2016 ( E-Commerce-Statista Dossier 2013 ). With such a substantial increase in the size of this market expected, utilizing a 3PL can position your business to capitalize on this rapidly growing segment.
42% of consumers chose to find a better price online as their reason for purchasing after shopping in a store ( RIS/Cognizant ). Price points are becoming a bigger consideration for shoppers. Streamlining fulfillment operations and reducing costs can create a competitive advantage with lower prices.
The number of U.S. digital shoppers is expected to grow from 137 million in 2010 to 175 million by 2016 ( eMarketer ). This growing consumer base will also have higher demands as far as fulfillment and delivery options. Your ability to deliver product when and where they desire can create significant new opportunities.
Half of shoppers say that tracking services for online purchases are essential ( comScore ). Customers today are avoiding stores and ordering remotely for convenience. A part of that convenience is being able to maintain visibility of their purchase and expect it on a certain date. A 3PL cannot only provide this tracking service, but ensure its accuracy.
74% of online shoppers cite having a variety of shipping options available as a key to overall satisfaction ( comScore ). Does your organization currently have the capability to offer a variety of shipping options? And are these options affordable for the consumer while making sense for your bottom line? The efficiencies and expertise afforded by a 3PL can create a wider variety of shipping methods while also making fiscal sense on both ends of the transaction.

All of these statistics point to a growing variable that cannot be ignored. With the number of existing customers, potential customers, competitors and dollars expanding, you need to be able to position your business to compete. The resources and efficiencies available from a 3PL partner can be specifically geared to face these new challenges and opportunities.

At Barrett Distribution Centers, we work with our clients to create the best supply chain plan for their business. We embrace visibility and technology to generate ROI and a higher level of service.

Fulfillment and Distribution Pain Points: Improve by Outsourcing

Fri, 14 Feb 2014 20:26:08 GMT

Every industry has certain elements that create problems in their operations. They can originate from a variety of market factors. A major cause of pain for many companies today is order fulfillment and distribution. With the rise of online ordering and omni-channel distribution , the opportunity to grow market share has never been greater or more competitive. The Ivey Business Journal reports that customers who shop online spend more on repeat visits than they do on their initial purchase. This means the companies that are receiving multiple return visits from loyal customers are experiencing higher margins and long term profitability.

With customers expecting faster and cheaper shipping options for products, it’s becoming more difficult for businesses to manage these expectations in-house. Third party logistics providers can offer a great solution for these pain points as there is a very high cost for poor in-house logistics. Aside from the importance of earning repeat business from a customer and enjoying those bigger sales, the extra cost of returns, re-ordering, back-ordering and expediting can eat into your bottom line.

Typically in-house fulfillment operations lack flexibility, speed and accountability. These are areas where an experienced 3PL firm can pay dividends for your company. The 2012 3PL Study shows that 88% of companies view their relationship with their 3PL as successful with a focus on transparency, communication and agility.

Companies that are concentrating their efforts in their realm of expertise are able to do so by allowing a 3PL partner to oversee the fulfillment and distribution responsibilities. Peter Drucker, the famed management consultant, said, “Do what you do best and outsource the rest”. Competing in a competitive marketplace and developing new advantages is a full time job. Allowing your fulfillment services and peripheral operations to be handled by an expert partner creates time and capital for your organization to reinvest in the business. Leveraging a 3PL to increase efficiency, accuracy and margins while lowering costs can alleviate many of the pain points this new competitive landscape has provided.

Our culture of innovation and reward propels continuous improvement of customer satisfaction and ROI while also building rewarding customer, supplier, and employee relationships that only strengthen over time. Our clients know that their customers will have higher satisfaction, higher service levels, and predictable, reliable operational execution with Barrett.

B2B E-Commerce: The 3PL Solution

Tue, 11 Feb 2014 17:46:40 GMT

With the emergence of new technologies and platforms, the expectations of consumers have never been higher. Over the past ten years, companies have been forced to adapt and create solutions across the B2C landscape. Today, one of those solutions, e-commerce, is also rapidly expanding in the B2B sector with no signs of slowing down. According to a recent Forrester Research report, the B2B e-commerce market in the U.S. has reached $560 billion compared to the $270 billion for the BtoC market. With statistical indicators such as this, businesses are beginning to understand the leverage a sound e-commerce platform provides. The early adopters in this segment are discovering a wealth of opportunities and efficiencies that are available to them. On the other hand, companies that delay any launch into the B2B e-commerce world may start to trail their aggressive competitors.

The landscape of the B2B market is changing. With companies like Amazon Supply and Google Shopping entering the arena, the sector has quickly become more competitive. However, these mounting competitive pressures have created openings for increased profitability. According to a study conducted by Forrester Research , 55% of B2B e-commerce executives indicated that total customer acquisition costs decreased in parallel with migrating customers online. This drastic reduction in cost is especially important considering these buyers also have extremely low supplier loyalty. A study conducted by Acquity Group found that 85% of buyers would switch suppliers for a lower cost option. Furthermore, it was found that these buyers also rely heavily on the internet for research, rarely visiting a supplier’s physical store. Knowing that B2B buyers not only prefer to research and buy online, but that they are also easily swayed by cost makes increasing operational efficiencies a necessity, as well as the first step in establishing a pricing advantage.

Many B2B companies are already wading into the e-commerce market, and in 2014, according to “ B2B E-Commerce: A Strategy for Growth ,” 40% of these businesses are expected to commit to e-commerce as a means of marketing and selling. Leveraging the services and expertise of a 3PL can help keep your B2B organization lean and able to compete effectively by allowing you to maintain lower prices and higher acquisition. When the costs of storing and managing inventory are lowered, if not eliminated, a substantial boost to your bottom line can be the result.

Barrett Distribution has listed three major benefits a 3PL can provide for a business -to-business e-commerce company. The benefits noted below are not the entire list, but they provide a solid foundation for a company to start increasing operational efficiencies.

Infrastructure cost savings: A 3PL partner can handle your warehousing, fulfillment and delivery needs. Without investing capital into infrastructure and staff, you can pass those savings along to your customers. With a pricing advantage, you create an opportunity to bring in more customers who are loyal to their bottom line, not necessarily their current supplier.
Fulfillment cost savings: Another key area where costs can be trimmed is in fulfillment. Having a 3PL with the experience, technology and expertise to manage your fulfillment needs can result in significant savings. A major problem for e-commerce operations is product returns. These can be costly and add up quickly. With the best processes and accuracy measures in place, your customers will receive the correct order on time, saving you the cost of returns and creating happy customers.
Scalability: When you maintain your logistics and distribution in-house, as your business grows, the burden of accommodating higher demands falls on you in the form of more investments in infrastructure, technology and people. This is particularly true for seasonal businesses. A 3PL can accommodate your needs, as you s har and during your high volume periods as well.

The benefits listed above are only some of the advantages that an experienced 3PL can provide to enhance your business. It is important to recognize the trends and forecast where technology is propelling your business. According to Acquity Group , 71% of all B2B e-commerce buyers strongly agree that their online budget will increase this year, and the B2B e -commerce sector is where the dollars will be. By outsourcing your logistics to Barrett Distribution, you are taking a step towards positively impacting your bottom line in the emerging B2B e-commerce field.

Our clients know that their customers will have higher satisfaction, higher service levels, and predictable, reliable operational execution with Barrett. To improve the sales efficiency of your e-commerce business, speak to a Barrett Distribution team member now .

Improved 3PL Performance: 4 Trends To Watch

Wed, 08 Jan 2014 16:33:57 GMT

The landscape of the logistics industry continued to evolve in 2013. The growing demands from consumers and the expansion of platforms available to place and receive orders posed new challenges for distribution centers everywhere. With these changes and expansions in the industry, fulfillment centers are developing more efficient methods to get product from point A to point B. Being a third party logistics company , Barrett Distribution has been able to devise our own processes to provide accurate, quality distribution services for our clients and their customers.

2013 was a tremendous year for Barrett Distribution Centers. In September, Barrett was named to the Inc. 500 | 5000 List for the fifth time. That honor was followed up in November by a feature in a special supplement of Inc. The section titled “Executive Team Alignment” was focused on Barrett’s growth through transparency and alignment. Additionally, in November, Barrett Distribution Centers was named Small Business of the Year by SEED Corporation.

With 2013 being such a busy and honor-filled year, we’re very excited to see what 2014 has in store for Barrett Distribution and the logistics industry as a whole. In an effort to keep up with both the heightened demand and expectations of the consumer, an increase of and focus on the processes and systems that will enable 3PLs to become more efficient partners will be critical for 2014. With this in mind, we have listed a few trends to keep an eye on over the coming months:

A focus on Omni-Channeled distribution strategies by 3PLs will be a strong trend for the new year. In today’s competitive landscape, the consumer expects a seamless experience across all retail channels. Retailers who are still focused on the brick and mortar blueprint alone will eventually have to evolve their distribution systems to meet the consumer demand. By embracing a newer, flexible distribution system, 3PLs will enable their retailer partners to quickly locate and deliver inventory to the consumer regardless of the channel.

A transition to cloud based applications will continue to impact supply chain management software. Modern Materials Handling’s 2013 Technology Usage Study shows that 37% of respondents are gauging cloud based software while 18% are already utilizing this new technology. Cost efficiencies from lower IT support and implementation needs, along with countless storage capabilities, are making cloud options more desirable as companies look for ways to create advantages and leverage efficiency.

An increased focus by 3PL firms on Big Data. The use of Big Data and analytics in the logistics industry grew in popularity in 2013, generally with larger firms building in-house solutions. In 2014, smaller logistics firms will have greater access to big data through various Saas(Software As A Service) providers. These systems will allow 3PL companies the ability to make more data-driven decisions. In the “2014 Third-Party Logistics Study”, 93% of the 3PLs surveyed felt strongly that improved data-driven decision-making is essential to the future success of their supply chain activities and processes. In the words of Christopher W. Craighead, Ph.D., Director of Research for Penn State’s Center for Supply Chain Research, “We want to get to the point where we cannot only predict demand, but begin to shape or change the demand.” It is through the use of Big Data that supply chain operators will be able to make significant progress towards this objective.

A continuous commitment to improving culture in the 3PL industry will be an increased trend in 2014. A common thread among most successful 3PL-customer relationships is that both companies have a commitment to improving the culture of their organizations. Whether it is an increase in our sustainability efforts or a company-wide financial education program, Barrett Distribution is continuously making strides to improve the culture of the organization.

These are just a few of the many fresh initiatives we look forward to as we move through this new calendar year. The “20th Annual Survey of Third Party Logistics Provider CEOs” shows a sense of optimism for the industry. Annual revenues for 3PLs are expected to increase by an average of 14.6% through 2016. As distribution becomes more specialized to meet increasing consumer demands, the expertise afforded through a 3PL will likely be a very sought-after commodity. The opportunities and challenges that 2014 will provide will allow companies to refine and create new ways to streamline their entire fulfillment process. 2014 will also provide opportunities for 3PLs to prove their value and demonstrate their expertise as consumers are provided newer and more convenient ways to place and receive orders.

At Barrett Distribution, our culture of innovation, recognition and reward propels continuous improvement, customer satisfaction, customer ROI and builds rewarding customer, supplier and employee relationships that only strengthen over time. Start the year on the right foot with a customized 3PL solution from Barrett Distribution . For more information on Barrett Distribution, contact us today .

Increasing Order Accuracy in Your Fulfillment Center

Mon, 16 Dec 2013 16:55:07 GMT

A fundamental pillar of a strong fulfillment center is accuracy. Order accuracy is the one tangible, logistical element that ties your company to your consumer. As soon as a customer places an order for your product, whether your fulfillment provider recognizes it or not (and they should), a bond is formed. You’ve spent too much time, money, and effort enticing customers to purchase, just to have the ball dropped when they actually open their wallets. Breaking this trust with your consumer can be absolutely detrimental to your business and your brand. Besides damaging your company’s reputation, it has a significant impact to your margins and bottom line. A study by MHI shows that 39% of retail companies face a key challenge with inaccurate order delivery dates.

Fulfillment accounts for 50-60% of your labor expenses, far and away the most intensive and expensive costs your distribution center will incur. However, the massive significance of fulfillment operations in keeping your customers satisfied more than justifies this steep investment. And as with any investment, keeping tabs on the efficiency of the fulfillment performance is the only way to earn a return and avoid unnecessary delay and expenditures.

Observing your distribution center during a shift can provide a handful of reasons for your poor order accuracy results. In particular, two areas are likely having the greatest impact on your accuracy, or lack thereof. Stocking activity is typically a major component in fulfillment errors. A study by intelligrated.com shows that stocking activity is responsible for nearly a quarter of all order fulfillment mistakes.

Ideally, stocking is done before picking, synchronizing, or slotting. Performing these activities in this particular sequence will reduce the instances of having unavailable merchandise. Further, providing more slots for high-velocity items and separating similar type items from each other are two easy ways to reduce fulfillment errors. According to a Supply Chain Quarterly survey, stocking practices were a leading factor in 76% of companies with accuracy issues.

In addition to stocking activity, picking motions pose a tremendous threat to order accuracy. Creating the most efficient picking motion possible will alleviate many of the mistakes within your supply chain. Items that are difficult to reach or heavier products that are organized incorrectly increase the likelihood of inaccurate picking. Creating distinct zones for different types of products and balancing such zones with the appropriate equipment can reduce these concerns. Optimizing the picking protocol for a mid-sized retailer can improve order accuracy by 34%, as stated in a 2012 case study by Logistics Planning.

Given the urgency and utmost importance to deliver the correct order to your customers, there are proven methods you can put in place to increase your order accuracy. Partnering with a qualified fulfillment provider can be an effective way to enhance your order accuracy and has a direct correlation to your customer service, brand reputation , and bottom line.

The Future of Third Party Logistics: Amazon's Latest Disruption

Thu, 05 Dec 2013 17:12:35 GMT

Today’s supply chain technology allows you to get on your computer or mobile device to order just about anything and everything, anytime and anywhere. Current studies show that most people are choosing to avoid the unruly crowds that seemingly go hand in hand with the Holiday season and instead, they are popping out their credit card, and logging on to make their purchases.

The Wall Street Journal reported online sales for “Cyber Monday” in 2013 rose 30% over last year, as consumers have become comfortable browsing websites and placing orders so products land on their doorstep in a matter of days. This new reality has placed an even higher importance on the operations of retailers, distribution centers and fulfillment networks. Companies and retailers are reworking everything from their websites to accept online orders, to using a distributed fulfillment model so consumers can pick up their online purchases at their local brick and mortar store. As consumers become more accustomed to the ease of ordering goods through a variety of eCommerce platforms and receiving their orders in record time, the evolution of third party logistics companies and fulfillment centers everywhere is a must to meet these ever changing consumer demands.

So what’s the next step? Weekend delivery and next day shipping are great and customers almost now expect that to be the norm. However, where will their expectations develop from here? Just imagine placing an order from your home or office and have it arrive in 30 minutes or less. This past Sunday, 60 Minutes revealed Amazon’s plan to employ drones to deliver packages. Amazon’s “Prime Air” would leverage unmanned aerial vehicles, equipped with your desired GPS coordinates to drop packages at your doorstep. These drones could service a 10 mile radius from a local Amazon distribution center and deliver packages weighing up to five pounds right to your front door.

No doubt implementing this technology is a steep undertaking, requiring several years’ worth of logistics and compliance standards. Yet, it would undoubtedly change not only the way we shop but how companies approach distribution methods as a whole. If sub-hour delivery becomes a reality and the view of drones in the sky carrying packages becomes as normal as seeing a delivery truck in your neighborhood, the behavior and mindset of consumers will change as well.

We’ve seen what new technologies have done to the commercial landscape over the past few years, and though it’s still a work in progress, distribution centers, and retailers alike have adapted to these new demands. According to TechCrunch, Black Friday’s mobile sales were up 34% from 2012 and made up 21.8% of all online sales. Companies will have no choice but to embrace these changes or fall victim to the latest market disruption. As these advancements are made, retailers must keep up with the ever-changing landscape or the possibility of becoming extinct is a marked reality. One thing you can count on, customers will continue to demand more, and it’s up to retailers to provide customers what they want, where they want it and when they want it or risk extinction.

Amazon CEO, Jeff Bezos, strives to own the next disruption in his industry. As the world’s largest Internet retailer, as well as a major fulfillment and distribution player, he plans to revolutionize the e-commerce world with Prime Air. When, and if, this becomes a reality is still very much up the air (pun intended), but without a doubt, it provides much food for thought for the logistics industry.

Number One Reason Why Trade Shows Matter in the Logistics World

shothem@barrettdistribution.com (Scott Hothem) — Wed, 24 Jul 2013 17:34:57 GMT

In the modern e-commerce world where smart phones and tablets enable the end consumer to order anything from anywhere, at anytime, fulfillment and logistics companies are all forced to adapt to the ever-increasing demand of the consumer. The “instant gratification” revolution taking place today is affecting every sector of the supply chain. This revolution is certainly not biased, as it places escalating pressure on manufacturers, retailers, distribution centers, and logistics companies alike.

As technology improves and streamlined processes are continuously put in place, the consumer’s expectations will only become greater. Today, consumers are not only expecting next-day delivery as a preferred option, but are quickly demanding delivery on the same day. With this knowledge in hand, how can retailers, manufacturers, and logistics companies adapt to become more relevant and effective in this fast-paced world of change?

With the complex dimensions involved in supply chain relationships, taking a singular or siloed approach may seem to be the best method to embrace the changing landscape. However, not everything can or should be done alone. In the logistics world, our success is dependent upon the development of different relationships with outside partners. At Barrett Distribution Centers , our current relationships with our retailers and manufacturers come first. Our mission is to create a high level of service and satisfaction with our partners, and our success is contingent upon the health of these relationships.

What is the best way to establish relationships? Nearly any and every resource created on the topic of building relationships will discuss the importance of establishing a connection in person Despite the explosive growth of social networking, there is still nothing that can replace the power of networking in person.

In less than two weeks, the Outdoor Retailer Summer Market will take place in Salt Lake City . Last year, members of the Barrett Distribution Management staff attended the event and found it to be an all-around invaluable resource in discovering the latest trends in the outdoor retail world. Whether it’s discovering brand new industry developments or participating in product demonstrations, attendees can unearth everything fresh in the outdoor retail world for a few days in Salt Lake City.

The Outdoor Retailer Summer Event is also a great place to speak one on one with various manufacturers and retailers in the outdoor industry. With many industry experts and thought leaders concentrated in once place, the venue provides a valuable forum for relevant conversations in person. With the growth in technology, it is possible to have many of these discussions online or over the phone. However, we do still believe that nothing builds trust in a relationship like meeting personally with a partner.

For Barrett Distribution Centers, our expertise in the outdoor and apparel industries makes this a special event for us. With our ability to establish separate order processing and management locations for retail and web orders and improve forecasting capabilities; the Outdoor Retailer Sports Show is the ideal venue for us to showcase our 3PL services . Just as important, we are able to discover the latest strategy and offerings by current and prospective partners in attendance. By meeting in person at the event, we can develop a deeper understanding of the goals and initiatives of other companies and partners. Events like this one are certainly hard to measure in value. However, building trustworthy and solid relationships are a critical factor in the logistics world, and there is no better way to solidify these potential or current relationships than through a handshake and a smile.

A trusted relationship between retailers, manufacturers, fulfillment centers, and logistic companies is vital to the success of the entire supply chain process. There will always be issues and challenges that arise in any business relationship. In the supply-chain world, disruptions can occur unexpectedly. The best weapon of defense for these disruptions is the relationship your company has built with your service partners. Relationships inside of the supply chain built on trust and confidence are the ones that will make it through any possible adaptation or unplanned change in business. And, it is the events like the Outdoor Summer Retailer Program that give birth to these relationships.

With an open-air demo day, dozens of seminars and events, the largest gathering of outdoor retailers and manufacturers, Outdoor Retail Summer Market 2013 promises to be another event to have marked on your calendar. Barrett Distribution Centers will be in attendance and can’t wait to see you in beautiful Salt Lake City. We’ll be at booth #PV722 , so please drop by to introduce yourself. If you are interested in connecting with one of our team members in attendance.

How Should the Logistics Industry Adjust to Big Data?

Fri, 12 Jul 2013 17:27:14 GMT

In today’s competitive landscape, there has been a surge of data and information in all business sectors. The logistics industry is certainly no exception to this trend. The ability to pass information between supply chain partners via mobile devices, satellite systems, and electronic data interchange is being embraced by more and more companies daily. IT companies are constantly adapting to the evolving world of data. As a result, new hardware and software solutions are developing innovative and organized methods to handle all of this “big data."

The logistics world, as well as other broader market's business sectors, will recognize what IT-savvy companies already know. All companies will need a strategy to handle the increasing wave of data being processed daily. If handled in the correct manner, companies will be able to digest and analyze this information; thereby enabling executives and operations personnel to make timely decisions with the insights provided. Although big data has been around for some time in the logistics industry, most companies are really in the initiation stage of developing a real strategy for it. It is certainly an advantage to have access to information, but it is even more critical to have a strategy in place for the interpretation and implementation of this data. Logistic companies and executives who develop strategies and implement processes on managing this data will ultimately be the organizations which will thrive in this new era of information.

We are also entering an era of unprecedented levels of real-time visibility to new data through mobile devices in the logistics industry. There are new data sources supplying real-time supply-chain data everywhere we look. Electronic On Board Recorders (EOBRs) in trucks, sensors and RF tags in trailers, RF readers in distribution centers, and the massive numbers of modern handheld devices (smart phones and tablet PCs) are all sending, receiving and processing huge amounts of data that have not been part of our business world until now. The deluge of new data is being driven by a need to manage assets more efficiently, have greater visibility and control over supply chains, new regulations, and the need to communicate from anywhere at any time.

Data-driven decision-making is becoming a more recognized path to success and a sustained competitive advantage for global logistics companies. Amazon.com handles millions of back-end operations every day, as well as queries from more than half a million third-party sellers. The core technology that keeps Amazon running is Linux-based and as of 2005, they had the world’s three largest Linux databases, with capacities of 7.8 TB, 18.5 TB, and 24.7 TB. As the leader in the information technology world, Amazon is at the forefront of interpreting big data for future strategy and implementation.

In the retail sector, social networks will offer new and progressive avenues to reach or “touch” the consumer. Analytics and data will follow closely with these newly formed bonds. With these trends in sight, logistics companies should prepare for the demand, as orders will certainly follow from this relationship.

With the surge of information, there are definite challenges that present themselves in many forms. One of the largest factors is the internal infrastructure of logistics organizations. Information is great, but what does a company do with it, if it is not yet equipped to handle or sort it? According to a survey by Computacenter and several other IT firms, many companies have not even prepared their data to be analyzed. More than half of the companies in question do not have information in an orderly structure, the report explained. Unfortunately, these companies could run into trouble when they try to extract useful insights from their resources. Having the information at your disposal is only one part of the equation, as it is just as important to make key decisions based on sound and experienced judgment. So, one can see where thinking of technology as the “silver bullet” can create more damage than good for unprepared organizations.

Another challenge with big data is making sure the information, and metrics are accurate. Also, can you trust it? Many IT teams spend, on average, half of their time fixing and scrubbing the data. They spend the other half of their time, mostly on maintaining current systems, leaving little or no time for innovation. It has been stated in many arenas that poor data quality can be the Achilles’ heel of supply-chain management. However, so many organizations continue to function, but do so with a steep cost in wasted time and resources.

With the recent proliferation of big data, logistics companies should prepare by ensuring the infrastructure and resources are in place before diving blindly into this field. While it may take more effort and resources on the front end, it will certainly be an effort worth it in the long run. Information and technology are very powerful combination. However, it is how an organization leverages this information and technology that is the most important question.

Service Providers Must Step Up to Facilitate & Scale Omnichannel Retailers

shothem@barrettdistribution.com (Scott Hothem) — Tue, 21 Feb 2012 19:32:52 GMT

Barrett Distribution Centers COO, Tim Barrett, provides 3PL perspective to concept presented in Dec. 2011 Harvard Business Review (HBR), “The Future of Shopping.”

A decade after the dot-com implosion, e-commerce is living up to its initial hype. For consumer goods manufacturers and retailers, morphing traditional brick and mortar and e-commerce retailing has become imperative to the success of their brands and companies.

World class third party logistics providers (3PLs) should be investing now in systems, processes and team training to provide the integrated solution these companies will need to fully leverage the advantages of selling in both channels. To succeed, this process must be seamless to the end consumer, the manufacturer, and the retailer.

We are early in the curve of e-commerce growth. Forrester Research estimates that e-commerce in theUnited Statesalone is nearly $200 billion, or 9% of retail sales. Five years ago, this number was 5%. E-commerce is likely to reach 15-20% of total sales within the next few years. And the business model is now highly profitable, unlike during the dot-com bubble of the late 1990’s: Amazon’s five year return on investment is 17%, whereas traditional discount and department stores average 6%.

Soon it will be hard to even define ‘e-commerce’ and harder still, to clearly delineate e-commerce sales and returns from brick and mortar sales and return activity in our facilities. Retailers and customers will be interacting simultaneously through multiple channels – websites, physical stores, kiosks, direct mail catalogs, call centers, and mobile devices. According to Darrell Rigby of Bain & Co in a recent Harvard Business Review article, unless conventional retailers adapt to these changes, integrating disparate channels into a seamless experience, they are not likely to succeed. Rigby coined the term, ‘Omnichannel retailing’ for this new retail environment.

Integrating the logistics backbone for these Omnichannel retailers requires collaboration and detailed planning. A critical first step is to provide the technology to manage one inventory for the entire enterprise. For example, the manufacturer or retailer may want to allocate certain SKUs or volumes of inventory for each segment of the business. In order to successfully support this strategy, the third party logistics provider must be able to dynamically manage these various inventory segments behind the scenes for the customer. Inventory will need to move seamlessly “on the fly” between segments in order to optimize the sell-through for the 3PL’s customers.

High levels of integration are required between segments to optimize sales. The systems of the third party logistics provider must communicate inventory levels real time to the customer’s websites and enterprise resource planning (ERP) systems. Sophisticated 3PLs are also able to manage fill rate rules, back orders, and replenishment functions on behalf of the client. These systems will optimize order fill rates and ultimately sales volume.

Successful 3PLs are also an asset to an integrated returns and reverse logistics operation. Cross-channel returns must be seamless to the client and the end consumer. Warehouse Management System (WMS) returns modules need to be adept at not only accounting for the return, but communicating in a timely manner to the client so that the end consumer is satisfied with a refund or replacement item the same day the return is received. After accounting for the return, inspecting and dispositioning the item, and satisfying the end consumer, theReturnsCenter should be accumulating returns data and reason codes, and converting this information into actionable reporting for the manufacturer or retailer. From these reports, market-driven companies can spot patterns, and make changes to ultimately improve the front end sales experience for their customers, improving satisfaction levels for the consumer with the first purchase and improving customer brand loyalty and reducing returns. For the manufacturer, this type of actionable knowledge can lead to improvements in product quality, or simply better information on the product that is provided to the consumer in their purchase process. Both improved product quality and consumer expectations will lead to higher brand loyalty and lower returns over time.

Taken together, these strategies will lead to increased sales and lower costs for our customers – really the ultimate goal of a world class logistics provider, and trusted partner to the innovating retail segment.

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